Customers compliment Bella and Bloom’s clothing quality and styling. Several reviews also describe major service problems, including items that never arrive and refunds that stall. The feedback splits between strong product satisfaction and breakdowns after purchase. Fixing fulfillment and refund follow-through would address most of the negative feedback.
Examples from available reviews (Nov 2021 – Feb 2026).
Order not delivered even after more than a month.
“No delivery after over a month”
Customer did not receive refund after overseas order and shipment issues.
“Still no refund - over $790 CAD being held up.”
High-quality, stylish maxi dresses with good service and delivery.
“The quality of their clothes is exceptional.”
Two reviews describe breakdowns in fulfillment and refunds. They mention orders still missing after more than a month and an international refund that was not processed. These issues make up most of the negative feedback.
One review ties garment quality and style to strong value for money. When orders don’t arrive or refunds are held, affected customers lose money and the value drops sharply. Overall value impressions hinge on the gap between good products and service failures.
One positive review reports an easy checkout and on-time delivery. Two other reviews describe long delivery delays and refund requests that go nowhere, creating uneven experiences. The set includes both smooth purchases and failed post-purchase follow-up.
One review praises the clothing quality and stylish maxi dresses. For that buyer, the materials and design met expectations. Only a few comments in this set focus on product quality.
In the negative reviews, customers say they received little or no updates about delivery and refunds. The positive review mentions good service without explaining how communication happened. Poor communication appears alongside the fulfillment and refund problems.
The reviews read as polarized: upbeat product comments sit next to serious complaints about delivery and refunds. Most criticism points to what happens after payment rather than the clothes themselves. The overall takeaway depends on whether the customer received their order and got refunds handled.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (2) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Order not delivered even after more than a month.
“No delivery after over a month”
Customer did not receive refund after overseas order and shipment issues.
“Still no refund - over $790 CAD being held up.”
Great company with unique clothing. The quality of their clothes is exceptional. I have adored everything I've bought from here. I have bought a couple of maxi dresses which are elegant for leisure and really comfortable to wear. Their maxi dresses are stylish and trendy too. Can't fault the quality of these dresses - all have been well made and have lasted well after repeated washes. Customer service has been excellent too - no problem exchanging for a different size. Delivery has been quick and straightforward too. All in all, a lovely experience using the website to purchase, and am looking forward to ordering some more. Highly recommended!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Bella and Bloom is a women’s fashion e-commerce brand selling dresses, tops, skirts, and seasonal collections. Product pages show photos, size charts, fabric details, and care instructions. Customers buy through the Bella and Bloom website using a standard online checkout. The site also links to customer support and return information.