Reviewers most often praise Bemz for fabric quality, workmanship and the ability to refresh IKEA furniture using custom covers and swatches. Multiple customers highlight helpful customer service and generally reliable delivery and tracking. Reported downsides include higher-than-expected costs (including duties/taxes), occasional fit or pattern alignment problems, and varying lead times for made-to-order items. Potential buyers should order swatches, check shipping and customs implications for their country, and confirm measurements before placing a full order.
Examples from available reviews (Jul 2017 – Feb 2026).
Expensive covers arrived with misaligned stripes and stretched fabric quickly.
“the striped pattern was misaligned at the seams”
Exceptional customer service resolved a misunderstanding and exceeded expectations.
“Marco and his staff in customer service was with me all the way”
Wide fabric choices, helpful swatches, timely delivery and beautifully made cover.
“it is beautifully made and extremely comfortable!”
Consistently excellent fabric and manufacture with helpful, timely customer service.
“the quality of both the fabric and the manufacture has been consistently excellent.”
Mostly timely deliveries and easy shipping noted, with occasional delays or longer lead times reported by some customers.
Mixed views on price: some see it as a worthwhile investment to renew IKEA furniture; others report high cost or unexpected duties.
Ordering and swatch service are praised as straightforward and helpful; a few customers note made-to-order lead times.
Fabric and workmanship are frequently praised; isolated issues reported include fit problems, pattern misalignment, stretching, or zipper details.
Customer service is often described as responsive and helpful, with tracking updates; a minority mention missing pre-purchase fee information.
Most reviewers report positive experiences renewing IKEA furniture with Bemz, though a minority report quality, fit or fee-related disappointments.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (14) · Reviews (1) · Quotes shortened · As of: February 2026
Linen covers were perfect, easy to fit and excellent service.
“The ease of service and delivery was outstanding.”
Support cancelled order and refused to refund after customer-requested size change.
“he cancels it for me and included to tell me I would not be refunded!”
Fabric shrank drastically after washing making couch cover unusable.
“the shrinkage is so extreme that getting one of the covers on is impossible.”
Covers didn't fit, company refused refund or replacement and blamed customer.
“they refused to give a refund or replacement.”
Product matched website, good fabric and workmanship, very satisfied overall.
“A very good experience from the beginning to the end.”
Recycled velvet cover looked cheap and disappointing given the price.
“I cannot believe how cheap it looks for how much money it cost.”
Poorly made covers with baggy fit and zero quality.
“Very very poorly made , baggy fit overall and quality was zero !!!”
Linen covers arrived wrinkled and shrank when washed, now don't fit.
“It shrunk and now is shorter than the sofa.”
Fabrics were thin and shrank after one wash; avoid purchasing.
“the fabrics are thin and shrunk after just one wash”
Faulty covers required return, refund delayed and company withholding money pending registration.
“They still haven’t refunded my money even though the tracking shows the return arrived.”
Cover shrank after first wash and no longer fit properly.
“it shrunk to the point that the velcro in the corners wouldn't attach.”
Refund deductions and poor customer service after receiving a defective cover.
“I had to pay $80 deducted to send back a defective horrible quality cover”
I live in the USA and We have ordered various slip covers for our sofa and chairs over the past few years and the quality of both the fabric and the manufacture has been consistently excellent. The choice of fabrics both designs is extensive. The expected date when the covers were ready was always on time or early.Their customer service is however extremely nice and helpful, phone or email. I have had queries that have been answered promptly. I love the idea that the great designs from Ikea can be customised and the fact that they send fabric samples for free.
Thank you Bemz for providing a means to extend the live of my beloved sofa.
Good material choice and great prices at the outlet.
“Excellent product.”
Excellent workmanship and fabric for a designer fabric chair.
“Excellent workmanship and fabric.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Bemz is a company that supplies custom slipcovers and textile covers for IKEA sofas, chairs and cushions via online ordering. The brand markets a range of fabrics and color options and offers fabric swatches for customers to test at home. Bemz ships internationally and provides online order tracking and customer support.