Beni Rugs: A Customizable Investment Piece - I recently had the pleasure of purchasing a beautiful handwoven rug from Beni Rugs and I am beyond impressed with my experience. The website is easy to navigate and showcases their stunning collection that perfectly blend heritage craft with modern design. What really stood out to me was the customizable aspect of these rugs. You can choose your own size and color, making each piece unique to your home decor needs. It's clear that every detail has been considered as Beni Rugs uses only 100% natural wool, ensuring quality and durability for years to come. Their fair trade certification also shows a commitment to ethical practices which is something I truly value in companies today. And let's not forget about the free global shipping - an added bonus! Overall, I highly recommend Beni Rugs for anyone in search of a special one-of-a-kind addition to their home or office space. The high-quality craftsmanship paired with beautiful designs make it worth every penny.
Beni Rugs
Reviews & Experiences
Reviews show a contrast between product praise and transactional problems. One reviewer highlights handwoven construction, natural wool, customization options and an easy website, describing the rug as worth the price. Another reviewer reports unexpected customs duties and an inability to cancel, which resulted in a very poor overall experience. Prospective buyers should verify import duties and the seller’s cancellation and returns policy for their country before ordering. Checking shipping and customs terms and asking for written confirmation can help avoid the issue reported in the negative review.
Overview & Key Metrics
Featured Reviews
Examples from available reviews (Apr 2022 – Oct 2025).
Very bad experience. Never again will I buy here. They say transportation is free in big nice advertisement but don't mention (or it must be written s...
What reviewers often mention
Service quality
Mixed reports about shipping and fulfillment: one reviewer notes free global shipping, another reports large unexpected customs charges and a denied cancellation.
Value for money
Perceived value is split: one buyer calls the rug worth the price due to craftsmanship; another felt customs costs negated the purchase value.
User experience
Website usability is praised by one reviewer who found navigation and customization easy; sample size is limited to a single positive comment.
Product quality
Product attributes are positively described in one review—handwoven construction, natural wool and durability—while other reviews do not address product quality.
Communication
One reviewer reported a negative experience with post-purchase communication around cancellation; few reviews mention communication directly.
Overall experience
Overall impressions are mixed: one customer recommends the company for craftsmanship and customization, another calls the experience very bad due to fees and policies.
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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All Reviews
Sources: Collected.reviews (1) · Trustpilot (1) · Quotes shortened · As of: October 2025
Very bad experience. Never again will I buy here. They say transportation is free in big nice advertisement but don't mention (or it must be written s...
Beni Rugs: A Customizable Investment Piece - I recently had the pleasure of purchasing a beautiful handwoven rug from Beni Rugs and I am beyond impressed with my experience. The website is easy to navigate and showcases their stunning collection that perfectly blend heritage craft with modern design.
What really stood out to me was the customizable aspect of these rugs. You can choose your own size and color, making each piece unique to your home decor needs. It's clear that every detail has been considered as Beni Rugs uses only 100% natural wool, ensuring quality and durability for years to come.
Their fair trade certification also shows a commitment to ethical practices which is something I truly value in companies today. And let's not forget about the free global shipping - an added bonus!
Overall, I highly recommend Beni Rugs for anyone in search of a special one-of-a-kind addition to their home or office space. The high-quality craftsmanship paired with beautiful designs make it worth every penny.
Sources and methodology
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
About Beni Rugs
Beni Rugs is an online retailer specializing in handwoven wool area rugs. Consumers commonly search the brand for handmade rug options, customization, and international delivery details. This profile focuses on consumer reviews to help shoppers evaluate service, product quality, and transactional risks before purchase.