Reviews for Best Real Doll show frequent praise for realistic product quality, helpful individual staff, and generally fast, discreet shipping. Multiple buyers note competitive prices, routine discounts, and good packaging practices. Conversely, there are recurring complaints about misdelivered orders, occasional non-arrival or long delays, and some reports of defective or wrong items. Consumers should inspect tracking and delivery, request pre-shipping photos when possible, and confirm the seller’s refund and return procedures before purchase to reduce risk.
Examples from available reviews (Dec 2021 – Feb 2026).
They sent the wrong order and provided poor customer service.
“Turned out Best Real Doll is a scam!”
Customer support told me to pick up a misdelivered order in another state.
“Support told me to pick up my misdelivered order...in another state!”
The doll arrived mostly fine and Vita provided exceptional customer service.
“She’s exactly what I was hoping for.”
Received a defective, inaccurately proportioned knockoff doll that felt unusable.
“The product I received is a bizarre, defective knockoff of what I actually ordered.”
Many reviewers commend responsive, helpful staff and individual agents who resolved issues; a smaller group reports slow or ineffective support and refund problems.
Several buyers report competitive prices, discounts and perceived good value; a few customers say they paid substantial amounts yet received poor-quality items.
Ordering, packing and fast discreet shipping are cited frequently; however, some customers experienced misdeliveries, long waits or damaged packaging on arrival.
Most reviewers describe lifelike, well-crafted dolls that match photos; a minority report serious defects, wrong items or apparent knockoffs.
Many buyers highlight timely replies, order confirmations and pre-shipping photos; a smaller subset reports unanswered emails or poor phone responses.
Overall impressions are mostly positive from repeat buyers and recommendations, though a notable group reports severe delivery or product failures.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Turned out Best Real Doll is a scam! I was so excited to get my new sex doll , but it was a total disaster. First, they sent me the wrong order. Then their customer service is terrible. They never responded to my emails, and when I finally reached out to them on the phone to request a refund and that's where the drama began. It was like pulling teeth to get them to refund my money. It's important to do your research before purchasing a from Best Real Doll. I learned the hard way that they are not a reputable company. Save yourself the hassle and find a reputable retailer instead. Overall, I would not recommend this company to anyone.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Best Real Doll is an online retailer of life-size realistic dolls and related accessories. Consumers researching the brand typically compare product realism, shipping options, return policies, and after-sales support. When evaluating reviews for Best Real Doll, look for details about delivery speed, item condition on arrival, customer-service responsiveness, and stated warranty or refund procedures to assess reliability.