Reviews are sharply split. Many repeat buyers praise low prices, on-time shipping, and flea protection that works. Others describe canceled orders, verification calls that went unanswered, and products they say didn’t work or seemed non-authentic. Several reviewers also point to offshore sourcing and different packaging as red flags.
Examples from available reviews (Nov 2021 – Feb 2026).
Long-term Bravecto orders, effective protection and great prices.
“Their prices are amazing and I use their autoship feature.”
Product failed to prevent fleas and support channels were unresponsive.
“He still has fleas after 3 weeks, and the house is now infested.”
Order confirmation requests ignored and order cancelled, delaying needed medication.
“They sent an email saying they needed to “confirm” my order since I was a new customer.”
Long-term use with great prices and excellent customer service.
“The prices and the customer service is the best.”
One group of reviewers describes steady good service and responsive support, often tied to repeat purchases. Another group reports unhelpful service, slow replies, and order cancellations that left them without medication in time. Positive comments often mention long-running customer relationships and helpful interactions.
Many reviewers highlight lower prices and better value than domestic options. Several say they use autoship or keep reordering because the pricing stays competitive. Few challenge the value; when they do, they question authenticity rather than cost.
Several customers report on-time deliveries, subscriptions that work as expected, and medicine arriving before they needed it. Negative experiences focus on verification calls, confirmation requests that got ignored, and cancellations that delayed treatment. Most usability comments come back to whether orders and shipping stayed reliable.
A large group says the medication controlled parasites effectively and provided three-month protection. Others say the product didn’t work, may have been counterfeit, or arrived in different packaging. Multiple reviewers also cite overseas return addresses and non-US manufacturing as quality concerns.
Some customers mention clear order confirmations and timely delivery updates. Others describe confusing contact steps, missed confirmation calls, and support they felt was unhelpful or lacked knowledge. Several complaints connect communication problems directly to canceled orders.
Overall, reviews split between long-term satisfied customers and very negative experiences. Happy buyers stress price, repeat orders, and effective results. Critics point to cancellations, weak support, and worries about product authenticity.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (22) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Product failed to prevent fleas and support channels were unresponsive.
“He still has fleas after 3 weeks, and the house is now infested.”
Product packaging differed and reviewer refused to use it.
“The package looks totally different from what I typically get, and I won't be giving it to my dog.”
Reliable long-term ordering, cheaper than US but slower delivery.
“Definitely reliable and less expensive than US.”
Product came from overseas and lacked transparent labeling about origin.
“The package label had a return address to a po box on the UK.”
Late shipping and unhelpful customer service caused frustration.
“Customer service is less than knowledgeable/helpful when it comes to solving issues.”
Long-term use without problems, occasional slow delivery.
“and have never had a problem.”
Reviewer suspects the company is not legitimate based on online findings.
“Strong possibility is not legit!”
Bravecto works well; affordable with expected shipping times.
“I think is a great company and affordable”
Purchased products allegedly fraudulent and ineffective against parasites.
“these products are NOT theirs!”
Long-term Bravecto orders, effective protection and great prices.
“Their prices are amazing and I use their autoship feature.”
Orders were canceled yet transaction fees were retained, alleging a scam.
“Scam scam scam don't order from here!”
Needed address verification calls but received orders timely and was satisfied.
“I received the Bravecto tables 10 days after I called.”
Medications shipped from overseas and not made in the USA.
“THEY ARE NOT MADE IN THE USA.”
Confusing contact procedures and offshore operations raised red flags, so canceled.
“It all sounded fishy to me so I cancelled my order.”
Order confirmation requests ignored and order cancelled, delaying needed medication.
“They sent an email saying they needed to “confirm” my order since I was a new customer.”
Long-term use with great prices and excellent customer service.
“The prices and the customer service is the best.”
Subscription delivers on time and product effectively controls fleas.
“the product has been delivered on time every time.”
Order canceled after alleged nonresponse despite customer attempts, delaying kitten treatment.
“your order being cancelled due to ME NOT RESPONDING TO THEIR CALLS.”
Good company with reasonably priced products and acceptable shipping.
“the products are great and the prices are even better”
Medicine delivered ahead of need for continuous supply.
“I get my dog's medicine ahead of when I run out.”
Bravecto works well and provides three months' flea protection.
“It works well and only has to be put on every three months.”
Offers great prices, quality products, and fast shipping.
“Great prices, quality products, and fast shipping.”
Very pleased with Bestvetcare.com. It is the great online store for pet supplies that I have ever come across. I ordered Revolution Pink for my kitty and I experienced excellent service all round and best initial delivery date but a good margin. Great communication with the customer support team and great products. Excellent product which lived up to its reputation. Did I mention that they offered me 12% discount? Yes, they did! Their prices are competitive also. Very happy with the product so far. I would not hesitate to recommend this website to my friends and family any day! I love Bestvetcare.com!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
BestVetCare runs an online store for veterinary medicines and pet health products for dogs and cats. Its product pages include dosing guidance, ingredient details, and use instructions. The site offers order processing, payment options, and a customer support contact channel. BestVetCare also posts shipping and return policy pages for customers to read before buying.