Reviews in this set show frequent complaints about shipping delays, stalled tracking, and fulfillment problems. Product concerns include inconsistent potency, ineffective gummies, and leaking or clogged vape cartridges in several reports. Communication and account handling are recurring issues for many reviewers, though a minority describe prompt, professional customer support and reasonable prices. If you consider purchasing, check the seller's shipping policy and refund/return terms, start with a small order, and review available lab reports (COAs) before buying.
Examples from available reviews (Dec 2021 โ Feb 2026).
Smooth shopping and high-quality cartridge provided an excellent vaping experience.
“The cartridge itself is very high quality.”
Orders marked complete prematurely and customer service didn't resolve missing mail.
“their customer service is SO bad.”
Product lab results differed from advertising and replacements leaked and clogged.
“The labs clearly show that the product is 80% Delta 8 and almost no THCA.”
Order shipping was delayed and tracking information appeared false; refund requested.
“email they send with a tracking number is completely useless.”
Many reviewers report delayed shipments, tracking that stalls or shows only a printed label, and mixed fulfillment reliability; a minority report on-time delivery.
Some buyers note low prices and satisfactory concentrates, but several reviewers describe products as ineffective or misrepresented and call purchases a poor value.
Website and ordering experience are mixed: a few find navigation and checkout easy, while others report account issues, misleading listings and checkout/address problems.
Multiple reports describe inconsistent potency, ineffective gummies, leaking or clogged vape cartridges and mislabeling; a small number of reviews praise product quality.
Many reviewers describe poor customer support responsiveness, unresolved missing-mail cases, and account or subscription problems; a few describe professional, helpful reps.
Overall impressions in this sample are predominantly negative, driven by shipping, product inconsistency and support issues; some customers report positive service or items.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) ยท bbb.org (10) ยท Collected.reviews (1) ยท Quotes shortened ยท As of: February 2026
Vaporizer clogged quickly and contained far less product than advertised.
“there was almost NOTHING inside.”
High quality, variety, and good prices encourage monthly orders.
“I love this place!”
Fast shipping, great products, and easy checkout with good discounts.
“Great experience! Fast shipping, great products”
Order held or canceled and customer service unreachable; doubts company viability.
“So my order is on some kind of indefinite hold or cancellation.”
Multiple vapes clogged, caused injury, and customer support was absent.
“3 out of the 4 I bought were clogged within a couple days.”
Company ships wrong items and reviewer calls them crooks.
“They are crooks! They ship whatever they want to not what you ordered.”
Shipping label showed Florida origin despite LA address, causing concern.
“Shipping label was created for/in Miami, FL when this company is located in Los Angeles, CA.”
Package marked delivered but missing; company dismissive and unhelpful.
“received both a text and email stating my package was delivered”
Products are great and affordably priced.
“great and affordable๐”
Reviewer claims many bad online reviews and will dispute the charge.
“Check him out online mostly bad reviews.”
Dabs caused throat burning and lung pain.
“The dabs burn my throat and hurt my lungs”
Reviewer says this is the best vegetation they have experienced.
“Best vegetation everllฤบ”
Shipping promised 2โ4 days but actual delivery took about a week.
“Shipping said 2โ4 days. LIES.”
Points system wouldn't fully cover purchase and customer service unhelpful.
“You cant use YOUR points to cover a whole purchase for one.”
They cancel orders for no reason and never refund money.
“Cancel orders for no reason and then never refund your money.”
Order paid but not shipped after ten days; reviewer may dispute charges.
“I ordered 10 days ago and the item I ordered AND PAID FOR has not even shipped yet.”
Order canceled immediately yet payment was taken and refunds not issued.
“I placed an order the money was immediately taken out and in the same instance they canceled my order.”
Paid $50 for a half-filled cart and distrusted site's reviews and pricing.
“$50 for a half filled cart, just paying for air.”
Gummies were great but delivery slow and tracking unreliable; customer service helpful.
“I think the good luck gummies are absolutely amazing!!”
Slow processing and many products were ineffective or tasted burnt.
“Half of the products didnt work and the other half taste so burnt.”
Label printed but tracking didn't update and reviewer filed bank claim.
“no update in tracking says it's still sitting in their warehouse”
Priority mail took almost a week; delivery slow and not worth cost.
“Priority mail isn't so Priority..”
Mushroom gummies help afternoon anxiety, but shipping tracking was slow.
“I fell in love with the mushroom gummies.”
Problems with delivery and pricing; item not received and uncertain resolution.
“having problems with delivery and pricing in general. Have not received item.”
Shipping confirmations lack tracking and customer service ghosts late orders.
“they send you a shipping confirmation email right away with no tracking information, and then ghost you”
Loyal customer finds products effective despite occasional delays.
“My experience with binoid has always been good.”
Order tracking issues and perceived excuses; reshipment failed due to stock.
“it's possible that this may have been lost in the mail.”
Priority shipment never arrived and company offered no assistance or refunds.
“no package, no help, no anything from this company.”
Longtime customer praises company for exceeding expectations and generous freebies.
“I've been a avid customer for 6 years”
Consistently high quality products, quick processing, and outstanding customer service.
“consistently high quality products, quick order processing and outstanding customer service.”
Order delayed and customer service refused to help with shipping issues.
“awful service and false advertising.”
Product produced no noticeable effect for the reviewer.
“Never got ANY EFFECT- THEYRE BOGUS!!!”
Company does not ship to California despite being based there.
“How do they not ship to cali but are based there”
Reviewer found products weaker and shipping service poor.
“The products arenโt that strong and the shipping is trash!”
Low prices and good concentrates; shipping took about a week.
“Low prices, good concentrates.”
Account and AutoShip were created without permission and support was unhelpful.
“Created an account without my permission”
Orders marked complete prematurely and customer service didn't resolve missing mail.
“their customer service is SO bad.”
Gummies were ineffective and labeled potency was misleading.
“it doesn't do crap.”
Account repeatedly disabled and company refused to reopen or respond.
“they disabled my account not once, not twice but three times now”
Products were low quality; customer service unresponsive.
“No customer service, no one responds.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Binoid CBD is an online retailer of hemp-derived cannabinoid products, selling items such as gummies, vape cartridges and concentrates. People researching Binoid typically compare product potency, shipping and fulfillment, customer support responsiveness, lab testing (COAs) and return/refund policies before purchasing.