Reviews center on shipping and product reliability. Many customers mention clogged vape cartridges, weak or leaking products, and effects that didn’t meet expectations. Another group praises potency, pricing, and buying again. Support experiences range from quick fixes to no reply.
Examples from available reviews (Dec 2021 – Mar 2026).
Multiple vapes clogged, caused injury, and customer support was absent.
“3 out of the 4 I bought were clogged within a couple days.”
They cancel orders for no reason and never refund money.
“Cancel orders for no reason and then never refund your money.”
Consistently high quality products, quick processing, and outstanding customer service.
“consistently high quality products, quick order processing and outstanding customer service.”
Fast shipping, great products, and easy checkout with good discounts.
“Great experience! Fast shipping, great products”
Shipping and fulfillment problems come up often. Many reviews describe delayed deliveries, labels created with no further movement, and orders canceled after payment. Some customers report missing packages or receiving the wrong items. A smaller group says service turned prompt and professional once they escalated the issue.
Supporters point to low prices and concentrates they like enough to reorder. Critics report short shipments, half-filled packages, and a rewards/points system that wouldn’t cover purchases. Both views show up and shape buying decisions.
Longtime customers often say the effects meet their needs and mention occasional freebies that keep them coming back. Newer shoppers and others describe slow or stagnant tracking and checkout problems that sometimes lead to account or AutoShip issues. Overall satisfaction repeatedly hinges on whether shipping runs smoothly.
Most negative comments focus on vape cartridges and related hardware, with reports of clogging, leaking, a burning sensation, and low potency. Other complaints mention gummies that didn’t work and lab results that didn’t match expectations. In separate reviews, customers also praise high-quality cartridges, strong concentrates, and satisfying vegetation.
Many reviewers say customer service didn’t respond or brushed them off when packages ran late or orders were canceled. A smaller set describes clear, polite, fast help from support. Multiple reports also mention account issues, including disabled accounts and accounts created unexpectedly.
Feedback splits between very happy repeat buyers and many one-star reviews tied to shipping problems, product failures, or refunds. Positive comments highlight effective products and strong value. Negative ones point to breakdowns in fulfillment and service that pushed some customers to dispute charges.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · bbb.org (10) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Vaporizer clogged quickly and contained far less product than advertised.
“there was almost NOTHING inside.”
High quality, variety, and good prices encourage monthly orders.
“I love this place!”
Fast shipping, great products, and easy checkout with good discounts.
“Great experience! Fast shipping, great products”
Order held or canceled and customer service unreachable; doubts company viability.
“So my order is on some kind of indefinite hold or cancellation.”
Multiple vapes clogged, caused injury, and customer support was absent.
“3 out of the 4 I bought were clogged within a couple days.”
Company ships wrong items and reviewer calls them crooks.
“They are crooks! They ship whatever they want to not what you ordered.”
Shipping label showed Florida origin despite LA address, causing concern.
“Shipping label was created for/in Miami, FL when this company is located in Los Angeles, CA.”
Package marked delivered but missing; company dismissive and unhelpful.
“received both a text and email stating my package was delivered”
Products are great and affordably priced.
“great and affordable👍”
Reviewer claims many bad online reviews and will dispute the charge.
“Check him out online mostly bad reviews.”
Dabs caused throat burning and lung pain.
“The dabs burn my throat and hurt my lungs”
Reviewer says this is the best vegetation they have experienced.
“Best vegetation everllĺ”
Shipping promised 2–4 days but actual delivery took about a week.
“Shipping said 2–4 days. LIES.”
Points system wouldn't fully cover purchase and customer service unhelpful.
“You cant use YOUR points to cover a whole purchase for one.”
They cancel orders for no reason and never refund money.
“Cancel orders for no reason and then never refund your money.”
Order paid but not shipped after ten days; reviewer may dispute charges.
“I ordered 10 days ago and the item I ordered AND PAID FOR has not even shipped yet.”
Order canceled immediately yet payment was taken and refunds not issued.
“I placed an order the money was immediately taken out and in the same instance they canceled my order.”
Paid $50 for a half-filled cart and distrusted site's reviews and pricing.
“$50 for a half filled cart, just paying for air.”
Gummies were great but delivery slow and tracking unreliable; customer service helpful.
“I think the good luck gummies are absolutely amazing!!”
Slow processing and many products were ineffective or tasted burnt.
“Half of the products didnt work and the other half taste so burnt.”
Label printed but tracking didn't update and reviewer filed bank claim.
“no update in tracking says it's still sitting in their warehouse”
Priority mail took almost a week; delivery slow and not worth cost.
“Priority mail isn't so Priority..”
Mushroom gummies help afternoon anxiety, but shipping tracking was slow.
“I fell in love with the mushroom gummies.”
Problems with delivery and pricing; item not received and uncertain resolution.
“having problems with delivery and pricing in general. Have not received item.”
Shipping confirmations lack tracking and customer service ghosts late orders.
“they send you a shipping confirmation email right away with no tracking information, and then ghost you”
Loyal customer finds products effective despite occasional delays.
“My experience with binoid has always been good.”
Order tracking issues and perceived excuses; reshipment failed due to stock.
“it's possible that this may have been lost in the mail.”
Priority shipment never arrived and company offered no assistance or refunds.
“no package, no help, no anything from this company.”
Longtime customer praises company for exceeding expectations and generous freebies.
“I've been a avid customer for 6 years”
Consistently high quality products, quick processing, and outstanding customer service.
“consistently high quality products, quick order processing and outstanding customer service.”
Order delayed and customer service refused to help with shipping issues.
“awful service and false advertising.”
Product produced no noticeable effect for the reviewer.
“Never got ANY EFFECT- THEYRE BOGUS!!!”
Company does not ship to California despite being based there.
“How do they not ship to cali but are based there”
Reviewer found products weaker and shipping service poor.
“The products aren’t that strong and the shipping is trash!”
Low prices and good concentrates; shipping took about a week.
“Low prices, good concentrates.”
Account and AutoShip were created without permission and support was unhelpful.
“Created an account without my permission”
Orders marked complete prematurely and customer service didn't resolve missing mail.
“their customer service is SO bad.”
Gummies were ineffective and labeled potency was misleading.
“it doesn't do crap.”
Account repeatedly disabled and company refused to reopen or respond.
“they disabled my account not once, not twice but three times now”
Products were low quality; customer service unresponsive.
“No customer service, no one responds.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Binoid CBD sells hemp-derived cannabinoid products online. Its lineup includes vape cartridges, gummies, concentrates, and flower. The website posts product details, ingredient lists, and dosage guidance. Customers order through the online store, and shipments go to addresses across the United States.