Customer service was poor and shipping delays caused cancellation.
“Terrible customer service.”
Reviews for Biogetica in this sample are mixed. Several reviewers report clear symptom improvements with specific supplements (examples include testimonials for ADHD supplements and trigeminal neuralgia relief). At the same time multiple reviewers describe order fulfillment failures, delayed or missing shipments, and poor customer‑service responsiveness, including unprocessed refund promises. If you consider purchasing, verify shipping timelines, tracking procedures and refund policies before ordering, and consult a healthcare professional about product suitability and safety.
Examples from available reviews (Nov 2021 – Feb 2026).
Customer service was poor and shipping delays caused cancellation.
“Terrible customer service.”
Awesome products and very effective. My mom has used them during her ho...
“Awesome products and very effective. My mom has used them during her ho...”
Paid for order over a month ago without tracking or reliable contact.
“This company is an absolute scam.”
Purchased tinnitus treatment and experienced no improvement; condition worsened.
“I think my ringing in my ears is worse.”
Multiple reviewers report delayed or missing shipments and unfulfilled orders; a few note eventual delivery described as "worth the wait."
Some customers call products worth the money, while others report charged orders with no delivery or value concerns after use.
No clear feedback on website, app, or ordering interface appears in the provided reviews.
Several users describe symptom improvements with specific supplements (e.g., ADHD, trigeminal neuralgia, immunity); a minority report no benefit or worse symptoms.
Multiple reviews describe poor customer responses: unanswered emails, hung‑up calls, missing tracking information and unprocessed refund promises.
Overall mixed: a number of positive efficacy reports coexist with multiple complaints about fulfillment, refunds and customer service.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (12) · bbb.org (3) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Received wrong products and was overcharged compared to advertised price.
“NO Detoxym and charged $154.00.”
Company promised refund but never returned $257, causing hardship.
“THEY KEEP AND REFUSE TO RETURN MY $257.00”
Natural herbal supplement reportedly improved ADHD symptoms and productivity.
“Truly changed my life.”
Family uses various Biogetica products daily for health management.
“The products are insanely good”
Natural remedies reportedly restored immunity and helped postpartum depression.
“I haven’t gone back to any other remedy as it’s always been the best solution to my immune issues.”
Ordered products months ago and never received them; refund not processed.
“They took my money and delivered absolutely nothing.”
Paid for order over a month ago without tracking or reliable contact.
“This company is an absolute scam.”
Order never shipped and customer service did not respond; refund sought.
“Not once did they answer me back.”
Purchased tinnitus treatment and experienced no improvement; condition worsened.
“I think my ringing in my ears is worse.”
Biogetica products reportedly helped manage Trigeminal Neuralgia effectively.
“They have been a blessing for me.”
Unable to contact company or track order; concerned about legitimacy.
“It has been very difficult to contact anyone at this company.”
Products showed no improvement; return policy and customer service were poor.
“They ask you to return empty bottles of the products (who will know to keep empty bottles?!)”
Tinnitus treatment did not help and may have worsened symptoms.
“Did it help? No.”
Terrible customer service. My order took way too long to ship. When I inquired about my order they said they would get in touch within 32 hours. They never did. Twice they told me that. I canceled the order and was not charged but that is not the point. It is unethical what they are doing because you can not be off that far on the shipment dates. They can cancel whoever they want or postpone whoever. How convenient, right? What about the temptation this creates to ship to the higher bidder??? I will also add that their customer service has gone completely to the dogs. Never will I buy from them!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Biogetica is an online natural health brand that markets herbal, homeopathic and integrative supplements to consumers. The company sells products through its website and ships internationally. Consumers researching Biogetica commonly look for product ingredients, clinical evidence, shipping and refund policies, and third‑party safety or regulatory information.