Review evidence shows Black Halo offers quality, varied apparel with timely delivery and careful packaging. The single available review praises selection, pricing and product condition, but also describes a significant refund delay and lack of follow-up. For consumers, this indicates generally positive product and delivery experiences but potential risk around returns and communications. If return speed or refund confirmation is important, document returns, request explicit confirmation, and follow up with customer service.
Examples from available reviews (Feb 2026).
Good products and shipping, but refund and response are delayed.
“The two days have elapsed, it's now almost two weeks and I haven’t heard from them.”
Reviewer notes professional customer-care and timely deliveries, but also reports a delayed refund and lack of follow-up, indicating inconsistent service.
The review describes prices as pocket-friendly and highlights a variety of brands and sizes, suggesting good perceived value though based on a single report.
Delivery and packaging are described as timely and well packed, but the returns experience (refund delay) negatively affected the overall user journey.
Products are called quality and unique, available in multiple colors and sizes; one item failed to fit, prompting a return and refund request.
Although customer-care is described as professional, the reviewer reports no response about a refund after nearly two weeks, suggesting communication gaps.
Overall the reviewer had a positive shopping experience for selection and delivery, but an unresolved refund complaint tempered the final impression.
For each review, the core experience based on original source reviews.
Sources: Collected.reviews (1) · Quotes shortened · As of: February 2026
A great store to shop for all your clothes. They have quality and unique outfits in different colors, sizes, and brands at pocket-friendly prices. One can surely get an item for all events. Their deliveries are timely, items well packed, and a team of professional customer care service. However, I have an issue with this company. On their website, a refund takes 1-2 days after an item is returned. To me, these are just writings to lure buyers. I took back my Como dress after it failed to fit me. Since they did not have a suitable size for me, they were to do a refund. The two days have elapsed, it's now almost two weeks and I haven’t heard from them.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Black Halo is a women's fashion brand and retailer known for contemporary dresses and ready-to-wear. It is commonly searched by consumers looking for occasion wear, size variety, and online ordering information. This profile is intended to help shoppers find review-based insights about product quality, delivery and returns.