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We Collect & Analyze Reviews

Born Shoes
Experiences & Reviews

Born Shoes is a footwear company and retailer that markets shoes and accessories under the Born brand. Consumers researching Born Shoes commonly check reviews for fit, product condition, returns and customer-service experiences.

Overview & Key Metrics

Reviews Analyzed 4
Positive Sentiment 25%
Latest Review 8d
Overall Rating
1.9

Our Analysis

🎯

Service quality

One reviewer praised proactive customer-care tracking during a delay; three others reported denied exchanges/refunds or dismissive handling.

Anteil
25%
Schwach
💰

Value for money

A single reviewer described the products as affordable and good value; the sample is too small to generalize pricing perceptions.

Anteil
6%
Gemischt

User experience

No reviewers discussed website, app, or checkout experience; there is no available signal about digital shopping usability.

Anteil
0%
Gemischt
🔧

Product quality

Reports are mixed: one reviewer called items high quality and stylish, while others received damaged items or mis-sized shoes.

Anteil
19%
Schwach
📞

Communication

One reviewer reported proactive updates from customer care; multiple reviewers described responses as unhelpful or lacking concern.

Anteil
25%
Schwach

Overall experience

One family-oriented positive account contrasts with three negative reports citing damaged goods, fit problems, and refund denials.

Anteil
25%
Schwach

Our Independent Methodology

How we analyze customer reviews without bias

Data Collection

We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

Our AI detects patterns in genuine customer experiences without modifying content.

100% Independent

Zero company influence. No payments, no bias — just real customer voices.

Always Current

Updated regularly with the latest reviews and customer feedback.

All Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 4 reviews

All Customer Reviews

Sources: Trustpilot (3) · Collected.reviews (1) · Quotes shortened · As of: October 2025

k
kristi abramson
trustpilot.com Oct 01, 2025

One shoe was smaller than the other

One shoe was smaller than the other, so I sent them back to get a 1/2 size larger. I only wore them around my house before the back side of the smalle...

P
Patrick
trustpilot.com Oct 01, 2025

Shoe was damaged in box.

Shoe was damaged NEW in box. All they said was to send it back. With no concern a...

S
Susan
trustpilot.com Oct 01, 2025

Refused Legitimate Refund of Shoes Only Tried on Indoors

I ordered a size eight and size eight and a half of a pair of Born Shoes, as which size fits best on me varies by brand and style. I put both pairs on...

E
Eva Charles
Collected.reviews Nov 09, 2021

Handbag

As a family, we have been getting our shoes from Born Shoes. It's a shop that stocks a wide variety of shoes for all ages and gender. You visit Bornshoes as a family, everybody gets a pair. The shoes are stylish, high quality, affordable, and for all seasons. However, last time I ordered a single handbag and the process took too long. I contacted customer care who informed me there were some delays. She kept assuring me the bag had left their shop but was working tirelessly by tracking the progress. Finally, I got the handbag and I love Its uniqueness.

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Conclusion

In this set of four reviews, one reviewer reported a positive family shopping experience, noting value and proactive customer care. The other three reviews describe product issues (damaged items, size inconsistencies) and problems obtaining refunds or exchanges. If you are considering Born Shoes, check the company’s return policy carefully and document package condition immediately on delivery. For fit-sensitive purchases, consider trying in-store or ordering a single pair first and keep photos and tags in case you need to dispute a return.