Review content shows many customers experience reliable products, with several reports of strong performance (coolers keeping food cold, solar panels meeting or exceeding output). Multiple reviews mention fast shipping and responsive staff who resolved returns or refunds. However, there are recurring complaints about post-sale support in a few cases, and at least one reviewer reported altitude-related cycling problems. Prospective buyers should verify warranty and support policies, ask about known altitude limitations if relevant, and consider contacting customer service before purchase to confirm model suitability.
Examples from available reviews (Dec 2021 – Feb 2026).
Purchased panels and hardware; products exceeded advertised power output.
“Bouge has great customer service, fast shipping and great products.”
Company refused repair support, blaming the compressor's origin.
“the compressor is not from our company”
Cooler quick-cycled at high elevation and customer service was unhelpful.
“BougeRV customer service is a joke.”
Customer service refunded purchase and allowed keeping the broken camping light.
“Called customer service and they refunded me and let me keep the item.”
Many reviewers describe fast, helpful service and installations; a minority report unresponsive after-sales support or unresolved repairs.
Reviewers often report good value—products can save on ice/energy or exceed advertised output; price concerns appear rarely.
Users report straightforward setup, useful features (battery protection, website experience) and reliable in-trip use; occasional operational issues at high elevation.
Most reviewers report reliable, well-performing coolers and solar gear; some mention specific defects or altitude-related performance problems.
Several reviewers praise prompt, friendly replies and refunds; others report delayed responses, unhelpful troubleshooting requests, or denied repair responsibility.
Overall impressions are largely positive, highlighting product reliability and helpful service; a smaller group reports support failures or operational issues.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (60) · Collected.reviews (1) · Quotes shortened · As of: February 2026
They ensured a defective ice chest was replaced.
“Made sure are defective ice chest was replaced.”
Purchased panels and hardware; products exceeded advertised power output.
“Bouge has great customer service, fast shipping and great products.”
Company refused repair support, blaming the compressor's origin.
“the compressor is not from our company”
Purchased CRS 42 qt cooler and found it reliable with battery protection.
“I purchased a CRS 42 qt cooler and I love it.”
CR-28 ran flawlessly during a six-week RV trip after adjusting monitor.
“BougeRV saved our trip.”
Did not receive pickup order and awaits a response after calling.
“I have not received the pick up order for the batteries I ordered by mistake.”
Tech support responded very promptly to portable air conditioner question.
“The tech support people got back to me very promptly.”
Bouge RV cooler worked reliably over two cross-country trips and was cheaper.
“The Bouge RV cooler has worked well and consistently over the past 2 Cross country trips.”
Service was great with consistently fast shipping.
“Service has been great. Always fast shipping.”
BougeRV cooler/freezer made cross-country car travel easier and worry-free.
“No more worrying about ice and water leakage.”
No bad service experience so far; will update later.
“I’ve not had any bad service experience”
The unit performed exactly as advertised without problems.
“The unit performs exactly as advertised without any problems.”
Customer service refunded purchase and allowed keeping the broken camping light.
“Called customer service and they refunded me and let me keep the item.”
Worked amazingly well for its size.
“Worked amazingly well for it's size.”
First 12-volt cooler was easy to use and kept food cold.
“This was my first 12-volt cooler and it works great!”
Website was great with awesome products and fast shipping.
“Great website! Awesome products and fast shipping!”
Customer service promptly refunded a missed coupon difference.
“they were really friendly & gave me the difference back to payment card right away.”
Products were good quality and met advertised expectations.
“Products are of good quality.”
Cooler quick-cycled at high elevation and customer service was unhelpful.
“BougeRV customer service is a joke.”
Excellent service and product; purchased multiple units including for daughter.
“Excellent service incredibly good product”
Following some investigation, I came to the decision that I should go solar.
When I went online, I discovered a trustworthy company that I liked, visited their website, and requested a price for my roof.
Earlier last week, I scheduled an appointment for a representative to come over and look over the property.
In the end, he took some measurements on the roof, described the process, answered some questions I had about the whole thing, and then quoted me a price that I thought was acceptable considering how much money I'd make from the project.
They were put in a single day, and the results have been fantastic for the past six months!
Since they were installed six months ago, I have not had to make a single payment on my electricity bill.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
BougeRV is a brand offering portable refrigeration, coolers, solar panels and related RV/outdoor power accessories, primarily sold online to RVers and outdoor users. People researching BougeRV commonly look for product reliability, battery and voltage features, shipping and after-sales support information. Review summaries can help prospective buyers compare model performance, service responsiveness, and suitability for travel or high-elevation use.