Reviews show a mix of consistent positive experiences and recurring problems. Many shoppers praise garment fit, style and prompt customer support that resolves issues. At the same time multiple reviews report manufacturing defects, sizing problems, delayed shipping or slow refunds. If you’re considering Boxraw, check sizing guides carefully, keep photos and order records for disputes, and review the returns and shipping policies before purchasing.
Examples from available reviews (Nov 2021 – Feb 2026).
Received an incorrect low quality item and poor customer service.
“I got absolutely no help from BoxRaw”
Excellent training clothing and outstanding, prompt customer service.
“they respond promptly and solve any queries without any fuss.”
Boots caused pain and lace split after short use.
“the lace on both boots split.”
Order delayed nearly a month with poor communication and no tracking.
“I still have not received my order.”
Most reviews mention customer service. Many describe prompt, helpful staff who resolved issues; a smaller group report unresponsiveness and delayed refunds.
Some reviewers find prices reasonable and good value for training wear; others report items that felt cheaply made or didn’t match the price when defective.
Experiences with delivery and returns vary: several praise fast international shipping and site sizing guides, while others report slow refunds and a cumbersome returns process.
Many customers praise fit, durability and design across garments; however, a notable minority report manufacturing defects, poor fit or items failing soon after use.
Support communication is often described as polite and responsive, but multiple reviews cite missed updates, unanswered emails or no tracking information for delayed orders.
Overall impressions are split: repeat buyers report consistent satisfaction, while a subset experienced unresolved refunds, shipping delays or product failures.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (35) · Reviews (1) · Quotes shortened · As of: February 2026
High-quality, functional training clothing delivered quickly and as described.
“Der Versand war schnell”
Customer service replaced a damaged order and was excellent.
“boxraw customer service is excellent”
Reviewer says clothes are top quality and ideal for boxers.
“Top quality clothes and perfect for boxers”
Reviewer states boxing apparel is great quality.
“Great quality for boxing apparel.”
Reviewer praises product quality and designs highly.
“Great Quality and the best Designs i have ever seen”
Delivery is super fast and products are top-tier quality.
“Box raw delivery is super fast and products are top tier quality”
Praises Boxraw's high-quality, aesthetic boxing gear.
“Their boxing gear is top-notch and the best brand for boxing!”
Reviewer values the brand and praises the customer service.
“Amazing customer service!”
Company provides solid products with a good fit for boxers.
“Solid company that provides good fit for boxers !”
Buyer reports purchasing many items and praises superb quality.
“The quality is superb.”
Product is lightweight and allows free movement during sparring.
“Its light weight and allows you to move freely.”
Items remain like new years after purchase, indicating great quality.
“they still look and feal brand new.”
Their products are excellent quality with great designs for boxing fans.
“Leurs produits sont d'une excellente qualité”
Bought jacket and glove deodoriser; both fit and smell great.
“The jacket fits perfectly”
Purchased oversized shirts; both are excellent for training and comfortable.
“The material on the Lineal shirt is exceptional”
Comfortable clothing with swift delivery and great customer service.
“Swift delivery and great customer service.”
Excellent training clothing and outstanding, prompt customer service.
“they respond promptly and solve any queries without any fuss.”
Boots caused pain and lace split after short use.
“the lace on both boots split.”
Reviewer received excellent service and thanks the team.
“Absolutely the best service”
The reviewer says the company provided good customer service.
“Good service”
Customer points issue resolved quickly with excellent support.
“Amazing customer service and support!!”
Good boxing items, affordable prices, and responsive support.
“Prices are affordable.”
Product fit and quality are good; customer service promptly fixed a defective zipper.
“which had a defective zipper”
Brand offers high-quality, comfortable garments with excellent fit.
“The quality, comfort, and attention to detail are outstanding.”
Order delayed nearly a month with poor communication and no tracking.
“I still have not received my order.”
Quick delivery and supportive customer service fixed discount issue.
“Received my items within 3-4 days.”
International order arrived in three days; product quality and sizing were good.
“delivery (surprisingly) arrived within 3 days - international to Singapore!”
Received defective pants and experienced no response from customer service.
“I have contacted them several times by email, but I receive no response”
Support responds quickly; shirts, pants and jerseys show top design and quality.
“design and quality are TOP.”
Items have good quality but returns process is tedious and support unresponsive.
“refunds take much longer than the estimate given to process and support is completely unresponsive.”
Reviewer states products are very good quality and recommends them.
“very good quality”
Reviewer highly recommends brand; children love the merchandise.
“My boys are obsessed with all Boxraw merch!”
Customer had sizing issues but customer relations replied immediately and helped.
“they replied me immediately, they were so kind, helpful and problem solver.”
An order issue was quickly resolved and loyalty program praised.
“Boxraw resolved this quickly and kindly.”
Returned items weeks ago and still no refund; customer service unresponsive.
“still yet to have a refund or even a reply from them”
If possible I would give BoxRaw ZERO stars rating. First of all, they are cheats, liars, and thieves. I ordered a sauna suit for my partner from their website, but what was delivered was clearly not what I ordered. It looked more like a child's costume than a sauna suit. And its stitching and material were of what you'd expect from a $10 Chinese sauna suit. I called their customer service, but after talking to them for 10 minutes, it was clear that they wouldn't help me in any way. They blatantly ignored all my requests and acted like they don't speak English. I was forced to send them a photo of what they sent me instead of the product I ordered, but even that didn't work. I got absolutely no help from BoxRaw and had asked for a refund on their website, which took them over three weeks to process. I had to send them numerous emails and call their customer service number (which you can never seem to reach) every day, just for my refund.
Please save yourselves time and money and don't bother buying anything from BoxRaw.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Boxraw is a sportswear brand focused on boxing-inspired training apparel and accessories, primarily sold through its own e-commerce channels. The company offers a range of garments such as joggers, training tops, boots and lifestyle pieces aimed at athletes and fitness consumers. Buyers commonly encounter product pages, sizing guidance and online support when ordering internationally.