Reviews split into two clear groups: many praise fast delivery and correct orders, while many others say orders never shipped, were cancelled, or refunds came only after long follow-up. Several reviewers also describe repeated unwanted calls and texts after asking to be removed. Pricing feedback is divided between “great value” and “overpriced,” and a small number of reviews question product authenticity.
Examples from available reviews (Nov 2021 – Feb 2026).
Company repeatedly calls and harasses the reviewer despite stop requests.
“They will not stop calling me and harassing me!”
Item never shipped and refund processed only after long follow-up.
“The refund was only processed after I followed up 30 days later.”
Long-term customer reports excellent, prompt service and shipping.
“I have been shopping with Bullion Shark for years and have gotten the best service I could have asked for.”
Prices and product exceeded the reviewer's expectations.
“The prices and the product that I received was well OVER what I expected.”
Many reviewers highlight on-time delivery, accurate fulfillment, and preorders that go through as expected. Another recurring set describes orders that never shipped, cancellations blamed on pricing errors, missing items, and refunds that arrived only after prolonged follow-up. Wrong-item shipments come up as well, though at least one was fixed by customer support.
Some reviewers say prices were better than expected and call the bullion and coins a good value. Others say what they received was overpriced for the condition or rarity and use strong negative language about value. Both views show up repeatedly.
Longtime customers describe repeated smooth purchases and consistently fast shipping over time. Other accounts focus on frustration tied to unshipped orders, missing items, and long waits to get refunds resolved. These two patterns lead to sharply different satisfaction levels.
Many reviewers say items matched the listing and arrived in the expected condition. A small number report a missing coin or question authenticity in a multi-coin set. Mentions of counterfeit or questionable coins are rare but do appear.
Several reviewers describe repeated calls and texts after asking to be removed from contact lists, calling the outreach harassing. Fewer reviews mention helpful, responsive support that corrected wrong items. The main communication complaint is unwanted outreach that continues after opt-out requests.
Overall ratings show a stark split between highly satisfied repeat buyers and unhappy reviewers describing major service failures. Most of the divide comes down to fulfillment and post-purchase contact. Impressions largely depend on whether the order shipped and whether persistent outreach followed.
For each review, the core experience based on original source reviews.
Sources: bbb.org (10) · External Source (8) · Collected.reviews (1) · Trustpilot (1) · Quotes shortened · As of: February 2026
Company canceled order citing a pricing error and then harassed the customer.
“they cancel my order and use the excuse it was a pricing error.”
Coins arrived late and were overpriced given condition and rarity.
“Total rip off.”
Company repeatedly calls and harasses the reviewer despite stop requests.
“They will not stop calling me and harassing me!”
Order never shipped and the company failed to respond or apologize.
“Items never shipped.”
Item never shipped and refund processed only after long follow-up.
“The refund was only processed after I followed up 30 days later.”
Item never shipped and refund processed only after long follow-up.
“Refund was only processed after I followed up 30 days later.”
Reviewer made many purchases and says each was flawless.
“I have made many purchases in each translation has been flawless.”
Coin was delivered on time and matched the reviewer's expectations.
“Delivered the coin perfectly looked exactly what I was expecting and it was on time.”
Orders arrived timely and matched what was ordered.
“I have always received exactly what I ordered and received it in a timely manner.”
Preordered coin and received it when it was released.
“I preordered a coin months ago and received it when it came out.”
Long-term customer reports excellent, prompt service and shipping.
“I have been shopping with Bullion Shark for years and have gotten the best service I could have asked for.”
Order confirmed promptly and arrived well packaged and timely.
“My order came promptly, it was well packaged and complete.”
Excellent place to buy rare coins; items arrive promptly in great condition.
“Bullion Shark is an excellent place to purchase rare coins and bullion at an excellent price.”
Company repeatedly called and texted and ignored removal requests.
“They refuse to honor oral and text requests to remove you from their lists”
Order arrived missing a coin and a promised gift was not received.
“was missing a coin”
Some coins in the 20-coin set were fake according to reviewer.
“Most looked real but some in the 20 coins of the America's were fake”
Great prices and a good place to buy bullion.
“Great Site Great Prices!”
Prices and product exceeded the reviewer's expectations.
“The prices and the product that I received was well OVER what I expected.”
Received coins outside promised date range and was denied a return.
“I received 1 roll of coins dated 1948 and 1 roll of coins 1956.”
Absolutely love this site! Though I was initially sent the wrong bullion coin, an email was ready and waiting for me the next morning during their business hours after I contacted them. As soon as the situation was explained a shipping label was emailed to me & the correct item was sent out I believe by end of that same day. End result was exactly the item I wanted and a great experience with Bullion Shark customer support. I totally recommend it to anyone. That was a wonderful experience as a first-time buyer! Please nobody overlook this site...They never disappoint! Thank you :)
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Bullion Shark is an online retailer that sells precious metals, rare coins, and bullion. It offers single coins, multi-coin sets, coin rolls, and preorder listings for new releases. Customers order through the website, read product details and prices, and receive shipped deliveries. The site also lists support options and order-tracking information.