Bullion Shark
Experiences & Reviews
Bullion Shark is an online seller focused on coins, bullion and related collectibles. Consumers researching this company typically look for information on pricing, shipping, returns and customer service when comparing coin dealers and online bullion retailers.
Overview & Key Metrics
Our Analysis
Service quality
Service-related comments are mostly negative: multiple reviews report orders that never shipped, delayed refunds, or missing items; one review shows a prompt correction.
Value for money
A small number of reviews praise prices and perceived value; overall there is limited data on value, with few explicit price complaints.
User experience
User experience comments are split: some buyers call the site great, while others report intrusive calls/texts and unwanted solicitations that worsened their experience.
Product quality
Product quality feedback varies: some buyers received items in good condition, others report missing coins or suspected counterfeit pieces in multi-coin lots.
Communication
Communication is frequently criticized: several reviewers describe no replies to shipment or refund inquiries; one reviewer cites a timely email and label as a positive exception.
Overall experience
Overall impressions are divided: multiple positive accounts highlight price and product satisfaction, while a larger set report shipping, refund, or harassment issues.
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Featured Customer Experiences
Representative examples from 16 verified reviews (November 2021 – October 2025).
TERRIBLE Customer Service
"Placed an order on July 10 at this company's Etsy "shop". Items never shipped. I asked the company to please provide a tracking number and/or shipping..."
PRICE & PRODUCT!! 100%
"The prices and the product that I received was well OVER what I expected. I just love collecting coins as a hobby but I also enjoy the fact that I fee..."
7 of 20 coins of the America's fake?
"I would have given a five star if it weren't for a few coins. Most looked real but some in the 20 coins of the America's..."
Coins
"Absolutely love this site! Though I was initially sent the wrong bullion coin, an email was ready and waiting for me the next morning during their business hours after I contacted them. As soon as the situation was explained a shipping label was emailed to me & the correct item was sent out I believe by end of that same day. End result was exactly the item I wanted and a great experience with Bullion Shark customer support. I totally recommend it to anyone. That was a wonderful experience as a first-time buyer! Please nobody overlook this site...They never disappoint! Thank you :)"
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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All Customer Reviews
Sources: Collected.reviews (8) · External Source (8) · Quotes shortened · As of: October 2025
TERRIBLE Customer Service
Placed an order on July 10 at this company's Etsy "shop". Items never shipped. I asked the company to please provide a tracking number and/or shipping...
No Refund Until I Followed Up – Poor Service
Placed an order on June 10. Item never shipped. No communication received, despite the company claiming they email...
Bullion Shark Charlatans
The Bullion Shark charlatans live up to their name: sharks. Once they have your information, they use strong-arm, underhanded business practices to pe...
I made a Order on the 3rd finally just…
I made a Order on the 3rd finally just got received it and was missing a coin an...
7 of 20 coins of the America's fake?
I would have given a five star if it weren't for a few coins. Most looked real but some in the 20 coins of the America's...
Great Site! Great Prices!
Great Site Great Prices! Definit...
PRICE & PRODUCT!! 100%
The prices and the product that I received was well OVER what I expected. I just love collecting coins as a hobby but I also enjoy the fact that I fee...
I ordered 2 rolls of wheat penny coins
I ordered 2 rolls of wheat penny coins. The add said that i would receive random coin dates from 1909-1956. I received 1 roll of coins date...
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Coins
Absolutely love this site! Though I was initially sent the wrong bullion coin, an email was ready and waiting for me the next morning during their business hours after I contacted them. As soon as the situation was explained a shipping label was emailed to me & the correct item was sent out I believe by end of that same day. End result was exactly the item I wanted and a great experience with Bullion Shark customer support. I totally recommend it to anyone. That was a wonderful experience as a first-time buyer! Please nobody overlook this site...They never disappoint! Thank you :)
Conclusion
Reviews of Bullion Shark show a mixed record. Several buyers praise price competitiveness and received products in good condition (for example, ID tp_6789292 and ID 240). However, multiple reviews raise serious service and communication concerns, including orders that never shipped, slow or absent refunds, and unresolved return requests (IDs tp_6887a1029f3b922ef0fc7d57, tp_6870271bc9f07e79bd8a3113, tp_6526b9f3a0f587e6aff59d0d). There are also isolated reports of missing items and suspected counterfeit coins in multi-coin purchases (ID tp_67cbd11a14e9603eca306e7f) and complaints about aggressive unsolicited contact (ID tp_680aaf6b4ef5fca892886d51). If you consider buying, check recent seller policies, confirm shipping and return terms, and consider starting with a small order to assess fulfillment and communication.