Many customers mention fast shipping, accurate descriptions, and competitive pricing. Several praise useful tracking updates and quick, attentive support replies. Others say they received defective or wrong items and then hit major hurdles with refunds or warranty help. Reviews split between smooth purchases and serious after-sales problems.
Examples from available reviews (Sep 2020 – Feb 2026).
Excellent service, amazing product and rapid delivery to the UK.
“Excellent service, amazing product and price and rapid delivery China to the UK.”
Great e-commerce store with excellent products and fast shipping.
“Great e-commerce store, excellent products, accurate and fast shipping”
Tablet's specs were misrepresented and seller refused to refund.
“It's supposed to have Android 13, but it has Android 12, which is modified to report version 13.”
Customer service avoids refunds and replacements for defective items.
“If you need to use costumer service because your item arrived with problems you are doomed”
Several reviews describe professional service and on-time fulfillment. Others report silence from support and refunds refused after defective items. A few comments point to quick delivery from China to the UK and fast shipping within Europe.
Many reviewers point to competitive prices and frequent deals. Some say accurate descriptions add to the sense of value. A smaller group links poor value to specs that didn’t match what was advertised.
Many reviews mention quick delivery, careful packaging, and items arriving as described. Some say parts were missing or orders arrived incomplete. A minority describe escalating to payment disputes after support fell through.
A large share of reviews say products worked as expected on arrival. Several report defects, the wrong model, or falsified specs, especially for tablets. A few cases describe items failing soon after light use.
Several reviews praise fast replies, clear shipping updates, and helpful exchanges around tracking. Others describe emails going unanswered and being asked repeatedly for the same paperwork. Both positive and negative communication shows up across regions.
Many buyers describe repeat purchases and consistently good outcomes. Multiple negative reviews describe post-sale problems that were hard to resolve and pushed customers to seek outside dispute help. Overall, the feedback contrasts smooth ordering with serious after-sales breakdowns.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (20) · resellerratings.com (15) · Reviews (3) · Reviews (1) · Quotes shortened · As of: February 2026
Customer support replied swiftly and attentively to the issue.
“their customer support team responded promptly and paid close attention to my issue.”
Tablet stopped charging and customer service has not responded.
“I complained to the service center but they asked me again for everything I had already sent them.”
Tablet's specs were misrepresented and seller refused to refund.
“It's supposed to have Android 13, but it has Android 12, which is modified to report version 13.”
Received a different, lower-spec tablet and initially got no response.
“I received an incorrect item.”
Products failed after minimal use and company ignored warranty complaints.
“they completely ignore emails.”
Excellent service, good product, and rapid delivery from China to the UK.
“Excellent service.”
Received a quality product on time without any issues.
“I received a quality product in the expected time without any hitches”
Great store with excellent products and fast, accurate shipping.
“Great e-commerce store, excellent products, accurate and fast shipping, it is my reference, I propose and recommend it with pleasure, thank you.”
Fast delivery and good quality, but missing second oscilloscope probe.
“they deliverd only one probe for a two chanel osciloscope!”
Defective RC boat and poor customer service forced PayPal dispute.
“What I received was a completely defective item.”
Damaged item on arrival and company refused return postage despite refund.
“Shocking customer service!”
Fast delivery, excellent prices, and continuous shipment updates.
“Fast delivery, excellent prices, continuous information about shipment and delivery.”
Found a sought product; fast shipping and prompt helpful support.
“Cafago was the cheapest, the fastest and very professional.”
Product arrived in good condition and on time.
“The product arrive in the good condition and time.”
Always satisfied; fast shipping and accurate item descriptions.
“Always been satisfied with all the orders I made, shipping fast, and all the items correspond to the site description”
Responsive customer service and fast European shipping; good quality for price.
“Customer service is great, they contacted me for data confirmation, kept me up to date and replied to all my questions within 24 hours.”
Order arrived as expected with very good service.
“Everything came as ordered. Very good service”
Company handled the process professionally and as expected.
“They are serious and treated the full process accordingly what was expected and with professionalism.”
GPS bike computer delivered quickly and has worked without problems.
“It was delivered quickly and has worked without any problems so far.”
Items matched description and prices are good, though could improve.
“the items were accurate and as described. The prices are good but could be better”
Tablet specs falsified and seller offered inadequate partial refund.
“It actually runs android 7, kernel version 2019.”
Excellent service, amazing product and rapid delivery to the UK.
“Excellent service, amazing product and price and rapid delivery China to the UK.”
Received a quality product in expected time without issues.
“I have already bought previously and I confirm that I received a quality product in the expected time without any hitches”
Great e-commerce store with excellent products and fast shipping.
“Great e-commerce store, excellent products, accurate and fast shipping”
Multiple purchases with respected deadlines and attractive prices.
“Several purchases already on this site, and no problem: the deadlines are respected, even often anticipated.”
Camera is always great upon arrival.
“Sempre ottima da provare appena arriva”
Everything is fine with fast shipping and nice contact.
“Alles bestens. Schneller Versand und netter Kontakt.”
Fast delivery, excellent prices, and shipment information provided.
“Fast delivery, excellent prices, continuous information about shipment and delivery”
Very satisfied: fast shipping, careful packaging, accurate product description.
“Envoi rapide, emballage soigné et le matériel était exactement comme la description.”
Fast shipping and product as described; installation easy.
“il prodotto è come da descrizione. Consigliato”
Quick order tracking responses and pleasant customer service exchange.
“Retour rapide, efficace du suivis de commande , par mail échange agréable avec le SAV”
So far everything great; still waiting for my product.
“bis jetzt alles super ,warte noch auf mein Produkt.”
Always satisfied; fast shipping and accurate item descriptions.
“Always been satisfied with all the orders I made, shipping fast, and all the items correspond to the site description”
Reviewer gave a brief positive comment without specifics.
“Good, perfect, nice, wow,”
Ordered a COOSPO bike computer; delivered quickly and works fine.
“I ordered a COOSPO BC26 GPS bike computer. It was delivered quickly and has worked without any problems so far.”
Fast shipping, great prices, and good post-sale support.
“Ottimi prezzi spedizione rapida e buona assistenza post-vendita collaudato di persona. Consigliatissimo.Grazie a Cafago.”
Customer service avoids refunds and replacements for defective items.
“If you need to use costumer service because your item arrived with problems you are doomed”
Hello. I have a positive shopping experience in this store. Being a first time buyer, i had some doubts when purchasing a 3d scanner but i was very pleased with their large selection of products at low prices. The scanner is a very good quality and arrived very quickly in Spain within 11 days. It was packed in a timely manner and service was very good. I will continue to buy in your store, and I can recommend them at any time to my friends. I give them 5 stars, the stars are for good price, timely delivery and good customer services. Thank you so much.
Ordered a scooter and gave a five-star rating.
“5 stars , ordered a scooter”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
CAFAGO runs an online store selling consumer electronics and related accessories. Product pages list specs, photos, and prices for items such as tablets, cameras, and hobby electronics. Customers can pay with standard methods and get shipment tracking. The company also offers customer service channels for order help and returns.