Reviews Analyzed
22
We Collect & Analyze Reviews
CAFAGO
Experiences & Reviews
CAFAGO is an online retail site that lists electronics, gadgets and consumer accessories and ships internationally from China. The store offers product listings across categories such as tablets, tools, hobby electronics and sporting goods, and provides online customer support and warranty options. Consumers searching for CAFAGO reviews typically look for delivery speed, product accuracy and the companyโs handling of returns and complaints.
Overview & Key Metrics
Positive Sentiment
68%
Latest Review
21d
Overall Rating
3.6
Our Analysis
๐ฏ
Service quality
Mixed reports: many buyers praise fast deliveries and satisfactory service, while a notable group reports ignored complaints and slow or partial resolutions.
Share of mentions
Mixed
25%
๐ฐ
Value for money
Several reviewers cite low prices and acceptable quality for the price, but others report defective or misdescribed items that reduced perceived value.
Share of mentions
Mixed
14%
โก
User experience
No consistent feedback about website or app usability in these reviews; comments focus on product condition, shipping and post-sale support instead.
Share of mentions
Mixed
0%
๐ง
Product quality
Product outcomes vary: many customers received items matching descriptions, while multiple reports describe defects, wrong models or misleading specifications.
Share of mentions
Mixed
22%
๐
Communication
Communication is inconsistent: some customers report prompt replies and shipment updates, while others describe unanswered emails and poor follow-up.
Share of mentions
Mixed
14%
โญ
Overall experience
Overall experiences are split: numerous positive purchases with fast shipping and correct items, alongside lengthy disputes over returns and refunds.
Share of mentions
Mixed
25%
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias โ just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 22 verified reviews (November 2021 โ October 2025).
Avoid Cafago - A Nightmare Experience
"I recently had one of the worst online shopping experiences with Cafago, and I want to warn others about this company's practices. Here's my story: I..."
Elvijs Lemon
Trustpilot
Oct 01, 2025
Featured for: Detailed negative: PayPal resolution after months
Tablet cafago
"I paid for the tablet 10.1 inch Tablet 6GB+128GB 1960*1080 High-Clear Android13 4G Calling 10-Core MT6797 Processor 128GB. It actually runs android 7,..."
Jakub Hrynyลกin
Trustpilot
Oct 01, 2025
Featured for: Tablet misrepresented Android and specs
Great first experience
"Customer service is great, they contacted me for data confirmation, kept me up to date and replied to all my questions within 24 hours. Shipping time..."
Zltn
Trustpilot
Oct 01, 2025
Featured for: Fast EU shipping; quick helpful support
No.FBA25C15V5455-J8S24F
"No.FBA25C15V5455-J8S24F - I received an incorrect item. Ordered tablet with following specification: CPU: Snapdragon 888 Camera: Front 8M; Rear 16M Sy..."
customer
Trustpilot
Oct 01, 2025
Featured for: Incorrect item then partial refund
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 22 reviews
All Customer Reviews
Sources: Trustpilot (20) ยท Collected.reviews (2) ยท Quotes shortened ยท As of: October 2025
T
Tvsmorini Morini
trustpilot.com
Oct 01, 2025
Order numberFAA24J01Q5221-1QXX8X.
Order number: FAA24J01Q5221-1QXX8X. I bought a Tablet and barely used it a few times before the charging broke. I can turn it on but the battery won't...
A
Aleลก Filip
trustpilot.com
Oct 01, 2025
I bought a tablet on Cafago.com Theyโฆ
I bought a tablet on Cafago.com They say it has 256GB of storage. You can't store more than 120GB on it. It's supposed to have Android 13, but it has...
c
customer
trustpilot.com
Oct 01, 2025
No.FBA25C15V5455-J8S24F
No.FBA25C15V5455-J8S24F - I received an incorrect item. Ordered tablet with following specification: CPU: Snapdragon 888 Camera: Front 8M; Rear 16M Sy...
J
Jadran Bizjak
trustpilot.com
Oct 01, 2025
Non-responsiveness to complaint, my worst purchase
Order: FAA24C27G1434-YNVAY0 The elec. shears have blocked and no longer work. On the saw, the chain guide has deformed and expanded, so it does not ru...
P
Peter Kettering
trustpilot.com
Oct 01, 2025
Excellent service...
Excellent service. Unsure who Faye is as doesn't always reply to questions (maybe AI?). However...
a
alessandro caputo
trustpilot.com
Oct 01, 2025
I have already bought previously and Iโฆ
I have already bought previously and I confirm that I receiv...
F
Francesco Petrelli
trustpilot.com
Oct 01, 2025
Great e-commerce store
Great e-commerce store, excellent products, accurate and fast shipping,...
r
robert conosur
trustpilot.com
Oct 01, 2025
It was the promt and fast deliveryโฆ
It was the promt and fast delivery (4days) Quality and price are in very good relation. The only critic of mine is, that they deliverd only one probe...
E
Elvijs Lemon
trustpilot.com
Oct 01, 2025
Avoid Cafago - A Nightmare Experience
I recently had one of the worst online shopping experiences with Cafago, and I want to warn others about this company's practices. Here's my story: I...
M
Mrs Parton Frost
trustpilot.com
Oct 01, 2025
Shocking customer service
Shocking customer service! - my item arrived damaged and had obviously not been packed well - flimsy box and insufficient packing - after I complained...
D
Dimitris
trustpilot.com
Oct 01, 2025
excellent prices
Fast delivery, excellent prices, continuou...
๏ฟฝ
ลฝeljko Skelin
trustpilot.com
Oct 01, 2025
I foud a product that I've been lookigโฆ
I foud a product that I've been lookig for a long time and Cafago was the cheapest, the fastest and very professional. I ordered yesterday and today m...
V
Vasile Pogacean
trustpilot.com
Oct 01, 2025
The product arrive in the goodโฆ
The product arrive in the good condition and time.Fo...
R
R. de SIEBENTHAL & FILS SA
trustpilot.com
Oct 01, 2025
Always been satisfied with all the orders I made, shipping fast, and all the items correspond to the site description
Always been satisfied with all the orders I made, shipping...
Z
Zltn
trustpilot.com
Oct 01, 2025
Great first experience
Customer service is great, they contacted me for data confirmation, kept me up to date and replied to all my questions within 24 hours. Shipping time...
J
JOรO PAULO MAGALHAES
trustpilot.com
Oct 01, 2025
Everything came as ordered
Everything came as ord...
L
Luรญs Paulo Vieira Lopes
trustpilot.com
Oct 01, 2025
Serious company 5*
They are serious and treated the full process acco...
F
Frank Topas
trustpilot.com
Oct 01, 2025
everything fine
I ordered a COOSPO BC26 GPS bike computer. It was deliv...
d
dimip
trustpilot.com
Oct 01, 2025
very pleased from the total experienceโฆ
very pleased from the total experience of CAFAGO. the items were...
J
Jakub Hrynyลกin
trustpilot.com
Oct 01, 2025
Tablet cafago
I paid for the tablet 10.1 inch Tablet 6GB+128GB 1960*1080 High-Clear Android13 4G Calling 10-Core MT6797 Processor 128GB. It actually runs android 7,...
Conclusion
Reviews show a split pattern for CAFAGO: many buyers report quick international shipping (examples cite 4โ11 days to Europe) and good value on affordable items, while a distinct set of reviews describe defective or mis-specified products. Several complaints focus on slow or unresponsive complaint handling and disputes over return shipping or partial refunds; a few purchasers resolved issues through payment-protection channels. If you consider buying, verify detailed product specs in the listing, save order and shipment records, and prefer payment methods that offer dispute protection. Inspect items immediately on arrival and document defects with photos if you need to escalate a return or refund.