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We Collect & Analyze Reviews

Calceus
Experiences & Reviews

Calceus presents itself as an online footwear retailer selling shoes and slippers via an e-commerce website. Consumers researching the brand typically look for product photos, sizing guidance, contact details, and the company’s returns and refund terms. When evaluating Calceus, check independent review platforms, confirm payment protections, and verify contact and returns policies before purchase.

Overview & Key Metrics

Reviews Analyzed 21
Positive Sentiment 10%
Latest Review 28d
Overall Rating
1.3

Our Analysis

🎯

Service quality

Many reviewers report failed or partial refunds and high international return costs; a small number describe a successful refund.

Share of mentions
21%
Weak
💰

Value for money

Multiple reviewers call the products cheaply made and not worth the price, saying they could buy similar items locally for less.

Share of mentions
14%
Weak
⚡

User experience

Customers report sizing and fit problems (narrow fit), misleading images, and occasional long delivery times affecting purchase satisfaction.

Share of mentions
8%
Weak
🔧

Product quality

Most reviewers describe low materials and construction, strong glue smell, and flimsy packaging; one earlier reviewer praised fit and quality.

Share of mentions
18%
Weak
📞

Communication

Many reviews describe non-working phone numbers, delayed or no responses from support, and confusion about the company’s apparent location.

Share of mentions
15%
Weak
⭐

Overall experience

The majority of reviews are negative, using terms like 'scam' and reporting non-delivery, disputed charges, or unsatisfactory returns.

Share of mentions
24%
Weak

View all 21 public customer reviews – filtered by relevance →

Our Independent Methodology

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Data Collection

We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

Our AI detects patterns in genuine customer experiences without modifying content.

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Always Current

Updated regularly with the latest reviews and customer feedback.

All Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 21 reviews

All Customer Reviews

Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025

D
Debbie Rice
trustpilot.com Oct 01, 2025

Scam

Scam! Stay away. Items not true too size. Pho e numb...

D
Derek Mcpherson
trustpilot.com Oct 01, 2025

If I could give them 0 stars I would…

If I could give them 0 stars I would have. I placed a order with them too soon. After ordering I decided to look at reviews On Them. Looks like I did...

S
Simba
trustpilot.com Oct 01, 2025

Do not buy

Do not buy. Cheaply made unsafe shoes. Pictures are not a true reflection of items they sell. Lodge dispute with pa...

b
bob d
trustpilot.com Oct 01, 2025

Don't

...

M
Mr Carrera
trustpilot.com Oct 01, 2025

Stay Clear of Calceus !!

Wish i would have read the reviews on these before doing the same as the others Bad quality and not a advertised! paid carriage and then needed to s...

H
Heather Youngbloom
trustpilot.com Oct 01, 2025

If I could give negative Stars I would

If I could give negative Stars I would! I ordered $100 worth of shoes from this company and never received them. They gave me the runaround giving eve...

A
Anne
trustpilot.com Oct 01, 2025

Beware of this scamming Company they…

Beware of this scamming Company they lead you to think they are UK based Designer Company but in fact a cheap Chinese Company who sell TAT and won't r...

M
Mark Abbot
trustpilot.com Oct 01, 2025

Absolute sh*te quality and customer…

Absolute sh*te quality and customer service. I made the mistake of not checking Trustpilot. These come from China and are utter rubbish. They refuse t...

H
Helen
trustpilot.com Oct 01, 2025

If I could give “no stars” I would …

If I could give “no stars” I absolutely would. Do NOT order from this company. The products are cheaply made and the website is misleading. I paid £40...

C
Consumer
trustpilot.com Oct 01, 2025

Quality is at best that of a cheap…

Quality is at best that of a cheap market stall but for 5 x the cost. Images look good but please avoid; I am really...

G
Gene Meanie
trustpilot.com Oct 01, 2025

Good Communication Once I found a working email address

I can do nothing more than repeat an earlier review which exactly follows my experience and said: “I changed my mind about an order, so cancelled it....

M
Margery Amelon
trustpilot.com Oct 01, 2025

Return policy is a lie- crappy shoes, horrible customer service

i ordered 2 pairs of shoes assured by their web site that there was a return policy. No confimation email i had to contact them. shoes took at least 3...

f
fikalr
trustpilot.com Oct 01, 2025

DO NOT BUY from them

DO NOT BUY from them. It is not a U.S.-based company and does not have a warehouse in the U.S. It is a Chinese company masquerading as an American one...

M
MR JANIS SOSTAKS
trustpilot.com Oct 01, 2025

Subject: Complaint about Calceus Company Dear Sir/Madam, I am writing to express my deep dissatisfaction with the services provided by your company, Calceus. I have encountered several issues that h

Subject: Complaint about Calceus Company Dear Sir/Madam, I am writing to express my deep dissatisfaction with the services provided by your company, C...

M
Mr Mark Williams
trustpilot.com Oct 01, 2025

Avoid this company at all costs

Avoid this company at all costs. All the previous reviews are right, they are a scam company selling cheap Chinese rubbish. Stuff you can get from Tem...

A
Anon
trustpilot.com Oct 01, 2025

Similar BAD experience to others…

Similar BAD experience to others unfortunately. Ordered shoes through the Calceus Uk site. The shoes arrived (around 2weeks) and were very nice design...

P
Patrick
trustpilot.com Oct 01, 2025

DO NOT BUY

DO NOT BUY - might as well be a scam. web address appears to be in your country. It's not. Items are shipped from China Very cheap and fli...

T
THomas G Toney
trustpilot.com Oct 01, 2025

What a strange customer service

What a strange customer service. $50 sandals needing to be returned and company indicated that I pay return postage via USPS and upon receipt...

e
elisabeth bond
trustpilot.com Oct 01, 2025

UK customers be warned

UK customers be warned - return postage is to Canada so upwards of £20 just for a pair of slippers. Read the reviews below. I was so cross I battled,...

M
Michelle Earley
trustpilot.com Oct 01, 2025

SCAM!

SCAM!! This website stole our PayPal account password and charged $699 to our credit card. Do not trust this website!! Don’t know if w...

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Conclusion

Review content shows a clear pattern of negative experiences focused on refunds, returns, product quality, and support responsiveness. Multiple customers describe being asked to return items internationally (China or Canada), offers of partial refunds (for example 30%), or difficulty obtaining refunds. A minority of reviews note acceptable products or successful refunds after contacting a working support address, and one older review praised fit and comfort. If you consider buying, verify contact details, check the returns address and costs, use payment methods with buyer protection, and compare independent reviews before purchasing.