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We Collect & Analyze Reviews

Canada Pet Care
Experiences & Reviews

Canada Pet Care is an online pet products and medication retailer that markets flea/tick treatments, collars and other pet care items. Consumers researching this vendor should check prescription requirements, shipping and return policies, and verify product authenticity and credentials before ordering.

Overview & Key Metrics

Reviews Analyzed 21
Positive Sentiment 38%
Latest Review 25d
Overall Rating
2.5

Our Analysis

๐ŸŽฏ

Service quality

Many reviewers report inconsistent service: order holds, unresponsiveness, and refunds problems alongside a smaller set of longtime satisfied customers.

Share of mentions
18%
Weak
๐Ÿ’ฐ

Value for money

Several reviewers specifically cite low prices and competitive offers; a number of repeat customers report consistent savings.

Share of mentions
8%
Strong
โšก

User experience

Frequent complaints focus on shipping delays, tracking failures and transaction problems; a minority of customers report timely delivery.

Share of mentions
18%
Weak
๐Ÿ”ง

Product quality

Multiple reports allege counterfeit or ineffective items (notably Seresto collars) and at least one reviewer described a serious adverse outcome.

Share of mentions
11%
Weak
๐Ÿ“ž

Communication

Many customers report poor or slow responses, confusing business details, refund difficulties and requests for sensitive documents; a few note helpful staff.

Share of mentions
15%
Weak
โญ

Overall experience

The review set is polarized: a group of repeat buyers praises price and reliability, but a larger number report delivery, authenticity and trust issues.

Share of mentions
29%
Weak

Our Independent Methodology

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Always Current

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All Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 21 reviews

All Customer Reviews

Sources: External Source (20) ยท Collected.reviews (1) ยท Quotes shortened ยท As of: October 2025

P
Pet Lovers
External Source Sep 26, 2025

BUYER BEWARE

BUYER BEWARE! This site is a scam, they won't send out your order (confirmed as paid in full) and refund your p...

M
Mayrene Link
External Source Sep 08, 2025

Ordered in plenty of time

Ordered in plenty of time, never received was send back to se...

T
Turn Towards The Horizon
External Source Sep 08, 2025

Terrible

Terrible, web page says 10-15 deliveries. Hell, itโ€™s been in customs for 10 days already. Ordered...

E
Erika
External Source Aug 20, 2025

phishing extortion scam

This company is a phishing extortion scheme. If you order above a certain payment amount they hold your...

H
Huck Dunn
External Source Jun 26, 2025

I have been getting dogs Nexgard hereโ€ฆ

I have been getting dogs Nexgard here for several years and have never had a pr...

K
Kristina St Clair
External Source May 28, 2025

Buyer beware

While I understand that many have had โ€œgreat successโ€ with this company I have not. After reading so many positive reviews I decided to give the compa...

E
Eve
External Source May 15, 2025

Great trusted company

Have used them for a few years for flea and tick control for my dog, even took a package to my vet to look at with f...

t
twheavenz
External Source May 03, 2025

FAKE PRODUCTS. DO NOT BUY.

I bought two Seresto flea collars off of this website, both ended up being counterfeit. The product came from Curacao, and I called an Elanco agent wh...

B
Brandy McDonald
External Source Apr 26, 2025

FAKE SERESTO COLLARS!

I purchased quite a few seresto collars from Canada pet care. The collars should last for 8 months. It has been 5ish months and already they aren't wo...

G
Gayle ONeal
External Source Apr 11, 2025

Seresto Collars

I ordered 3 Seresto Collars for large dogs. They arrived in a timely manner. Unfortunately, all 3 Seresto Collars...

W
Warren
External Source Apr 03, 2025

Canadapetcare.com, BUYER BEWARE!

Canadapetcare.com appears to me to be a highly suspect business. I was looking for a picture of Bernie Madoff on their website, as their Ambassador, b...

M
Marianne Laski
External Source Mar 27, 2025

Very sketchy

I tried placing an order 5 times and kept getting messages transaction failed. I tried calling just as many times and got no answer. Then a failed ord...

G
GeeMah
External Source Mar 25, 2025

For several years I have ordered fromโ€ฆ

For several years I have ordered from CanadaVet but placed an order with CanadaPetCare by accident. As soon as I placed the order, I received a pop up...

J
Jacob Murphy
External Source Feb 27, 2025

Been using them for years

Been using them for years! Always reliable a...

C
Cynthia Hopper
External Source Feb 06, 2025

I don't even bother shopping around forโ€ฆ

I don't even bother shopping around for my fur babies' meds anymore. I just go t...

M
Mickie Mickie
External Source Jan 31, 2025

Is this company even in business?

Is this company...

A
AGO
External Source Jan 25, 2025

Canadapetcare is a trusted onlineโ€ฆ

Canadapetcare is a trusted online store!!...

L
Lasina Carroll
External Source Jan 23, 2025

Affordable Products for My Pet Baby

My pet baby products came, they were affordable and they came just in time. They have a faithful customer. I wil...

L
LUIS
External Source Jan 21, 2025

Best Product to keep our Pets safe andโ€ฆ

Best Product to keep ou...

L
Lindsey Smith
External Source Jan 21, 2025

I placed an order on 12/28 as of 1/20โ€ฆ

I placed an order on 12/28 as of 1/20 still have not received. The name made me believe i was getting medication from Canada. My tracking was not upda...

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Conclusion

The reviews are mixed and polarized. Several long-term customers praise low prices and timely delivery for items such as NexGard, but a substantial portion of recent reviews allege counterfeit Seresto collars, shipping or tracking failures, and problematic refund or verification practices. Multiple reviewers also raised security and communication concerns, including requests for sensitive documents and slow or absent responses. If you consider purchasing, verify prescription and shipping terms, confirm tracking and return policies, consult your veterinarian about product authenticity, and use payment methods with buyer protection.