This single detailed review highlights problems with shipping damage, slow fulfillment, and unsatisfactory handling of replacements. Consumers considering Cardboard Cutout Standees should check the seller’s packaging standards, ask about insured shipping, and confirm replacement or refund policies before ordering. When possible, request delivery photos on arrival and keep records to support claims. For event or time‑sensitive orders, verify production and shipping timelines in writing to reduce the risk of late or damaged delivery.
Examples from available reviews (Dec 2021 – Feb 2026).
Slow service and a damaged delivery left replacement unresolved.
“Do not contact this company for anything. You will have a terrible experience like mine!”
Customer reports long production/delivery times and an unresolved replacement request, indicating slow fulfillment and poor follow‑through on fixes.
Reviewer mentions the vendor citing higher cost to send a replacement; this raises cost concerns but lacks a direct value assessment.
Overall experience described as 'terrible' after receiving damaged goods and facing delays resolving the issue, showing a negative end‑to‑end user outcome.
Arrived with a smashed box and damaged standee; the physical condition on delivery was poor and required a return.
Communication around accepting damage and replacement cost was unsatisfactory; the company pushed to avoid sending a replacement promptly.
Single review gives a strongly negative overall impression due to damaged product, slow service, and unresolved replacement after two weeks.
For each review, the core experience based on original source reviews.
Sources: bbb.org (10) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Excellent communication and fast turnaround with quick delivery.
“Excellent communication, quick turnaround time”
Craig answered questions and guided me; orders were perfect.
“Craig took the time to answer all of them”
Company provided excellent customer service and ensured everything was correct.
“excellent customer service!”
Patti provided superb service and ensured the correct size.
“Pattis cutover service was superb!”
The custom cutout matched the photo and the process was easy.
“the cutout was exact...”
Company misrepresented delivery; paid for next-day shipping but waited four days.
“The company completely lied about when the product would arrive.”
Received two cutouts promptly; customer service was excellent and quality top-notch.
“the customer service was amazing”
Manager Patti was outstanding, responsive, and helped choose the right photo.
“She was incredibly thorough in her explanation”
Received a badly colored product and customer service delayed refund.
“his hair was green”
Patti provided exceptional help and guided the entire ordering project.
“Patti was incredible to work with!”
I was excited to find a company that could make my custom life-size cardboard cutout standees, but it turned out to be one of the biggest mistakes I have ever made. The service took ages, and when the delivery came the standee box was smashed. When I reported this to Cardboard Cutout Standees they tried to get me to accept it as it’ll cost much more to send a replacement, but I refused and sent it back. It has been two weeks now and I am still waiting for a new identical product. Do not contact this company for anything. You will have a terrible experience like mine!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Cardboard Cutout Standees is a supplier focused on custom cardboard cutouts and life‑size standees for events, retail displays, and personal use. People researching this company typically look for information on customization options, print and cut quality, packaging and shipping, and return or replacement policies. Independent reviews can help assess service speed, damage rates in transit, and how the seller handles replacements or refunds.