Many customers mention fast shipping, an easy checkout, and product listings that match what they received. Reviews often praise the quality of handbags and dresses and point to competitive prices. Several others describe major fulfillment issues: orders paid for but never delivered, cancellations made without consent, and refund requests that go unanswered. Overall ratings show a clear split between many very satisfied customers and a small group reporting serious failures.
Examples from available reviews (Nov 2021 – Feb 2026).
Purchase went perfectly with good price and product.
“Everything went perfect.”
Received tracking and a gorgeous Moschino bag; excited to wear it.
“The Moschino bag i’ve recieved is absolutely gorgeous.”
Customer paid but did not receive the item.
“I paid and didnt receive my item.”
Company didn't reply to emails requesting a refund.
“It’s fraud company not replying my emails I want to refund my order but they are not replying”
Positive reviews highlight fast processing and well-handled delivery. A small number report sudden cancellations and fulfillment problems that were never fixed.
Reviewers often call the prices competitive and say the designer-style items feel like good value. No recurring comments point to pricing problems or surprise charges in the sample.
Many shoppers describe an easy checkout, quick delivery, and repeat orders after a strong first purchase. A few report paid orders that never arrived or that showed no tracking updates.
Customers frequently praise the design and construction of handbags and dresses, often calling out specific attractive pieces. The dataset includes no repeated reports of defects or items that didn’t match the listing.
Some reviews mention helpful, patient email replies and prompt order updates. Others describe missing tracking details and refund requests that received no answer.
Most reviews describe smooth purchases, good products, and fast shipping. A smaller set of low ratings focuses on non-delivery, canceled orders, and no follow-up on refunds.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Company didn't reply to emails requesting a refund.
“It’s fraud company not replying my emails I want to refund my order but they are not replying”
Order went smoothly; satisfied with dress, service, and price.
“I’m very happy with my new dress.”
Customer paid but did not receive the item.
“I paid and didnt receive my item.”
Received tracking and a gorgeous Moschino bag; excited to wear it.
“The Moschino bag i’ve recieved is absolutely gorgeous.”
Purchase went perfectly with good price and product.
“Everything went perfect.”
Order was delayed, ignored customer requests, then canceled without consent.
“Today they have CANCELED my order WITHOUT MY CONSENT and APPROVAL”
Item arrived much quicker than expected; purchasing was seamless.
“the item arrived much quicker than expected.”
Fast delivery, ongoing updates, and great bag quality.
“Fast and efficient delivery and great quality bag!”
Product and service were excellent.
“Excellent product, excellent service!”
Happy with product, service, price, and fast reliable shipping.
“I am happy with my product, service, and purchase price.”
Received patient reply and fast shipping; satisfied with goods.
“Thank you very much for your patient reply!”
First-time shopper received fast shipping, good price, and order photo.
“super fast shipping to my door”
Smooth purchase process with fast delivery and accurate goods.
“All purchasing process was smooth.”
Payment made but received no tracking updates; parcel arrived after tow weeks.
“no one contacted me with tracking number or any other status”
Service was fast, safe, and professional.
“Was great the service was fast safe and very professional”
Reviewer praised the best price and fastest delivery.
“best price and fastest delivery”
Excellent service and fast shipping; reviewer expresses love.
“Excellent Service, Fast Shipping! Love CZ!”
The purchase experience was smooth sailing.
“The experience was smooth sailing ..”
Reviewer called the experience excellent and plans to order again.
“Excellent I order again”
Excellent shopping experience and reviewer will come back.
“Excellent shopping experience, will definitely comeback again❤️”
First time shopping from Carola Zeta, and it was a great experience. It is now my new favorite online retailer! I bought a pair of Prada shoes that I had searched for months until I bumped into Carola Zeta!! I loved the ease of placing my order. The communication of the order status was especially appreciated and timeless. Packaged safely and securely, the item is in perfect condition. Prices are great and shipping confirmation was quick. The delivery process went smoothly. Very happy customer and I would buy from again. Thank you Carola Zeta for making my shopping experience with you so wonderful. Recommended!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Carola Zeta runs an online shop focused on women’s fashion, including dresses, handbags, and accessories. Each listing shows photos, descriptions, size details, and prices. Customers place orders through an e-commerce checkout that accepts common payment methods. The company’s fulfillment operation processes and ships orders. Customer support works mainly by email for order questions and after-sale issues.