Some customers describe fast delivery and an easy checkout. Several reviews say the wallpaper color didn’t match the sample and that refunds were hard to obtain. Customer support comes across as helpful in some accounts and unwilling to fix problems in others. Overall, reviews split between smooth fulfillment and product or after-sales issues.
Examples from available reviews (Oct 2021 – Feb 2026).
Product color differed greatly from the sample and no refund.
“in a completely different color family than the sample.”
Wrong wallpaper color shipped and customer service refused to resolve.
“they sent me the wrong color.”
Smooth purchase with responsive support and fast delivery in perfect condition.
“The purchase process was smooth and efficient.”
One review highlights an easy buying process and quick delivery. Two others describe wrong items being shipped and problems not being fixed. This points to smooth fulfillment but uneven handling when something goes wrong.
Several reviews say the delivered color didn’t match the sample and refunds were denied. Another review says the items arrived in perfect condition, suggesting value depends on whether the product arrives as expected. Few reviews mention price or whether costs felt fair.
Positive comments focus on quick delivery and packaging that arrived intact. Negative reviews describe the wrong color arriving and difficulty getting a refund. Together, these accounts show a sharply split experience.
Several reviewers directly report color differences between samples and the wallpaper they received. One says the wallpaper arrived in a completely different color family. Mentions of damage on arrival are uncommon here.
One reviewer describes support that responded and helped. Two others say customer service refused to resolve order problems. The results from support appear inconsistent.
Reviews fall into two camps: smooth logistics versus unresolved product problems. Higher ratings pair with easy delivery, while lower ratings focus on color mismatches and refund issues. The contrast between outcomes is strong.
For each review, the core experience based on original source reviews.
Sources: Sitejabber (2) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Product color differed greatly from the sample and no refund.
“in a completely different color family than the sample.”
First time purchase from Carter + Main online shop and nothing was too much trouble. The purchase process was smooth and efficient. And prior to purchase, I chatted with the shop’s customer service and I got instant responses to my questions. The delivery was fast and the delivery guy was amazing. I loved the packaging too. The products received were in perfect condition and their promotions are amazing. By far I can say Carter + Main is one of the BEST online companies for peel and stick wallpapers. I am such a happy customer! See you soon and thank you for your great services.
Wrong wallpaper color shipped and customer service refused to resolve.
“they sent me the wrong color.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Carter + Main runs an online store selling wallpaper and other wallcoverings for interior projects. The site lists patterns, material details, and options for ordering samples. Shoppers can buy through the online checkout and find care and installation guidance. The company also offers support channels for order questions and returns.