Celtic Knot
Experiences & Reviews
Celtic Knot is an online jewelry brand focused on Celtic-knotโinspired pieces such as rings, earrings and necklaces. The company operates a direct-to-consumer website where customers select designs and place orders. People researching Celtic Knot commonly look for information on product craftsmanship, shipping and returns, and customer support before purchasing.
Overview & Key Metrics
Our Analysis
Service quality
Shipping and order handling are inconsistent: some customers received timely shipments, while others report overselling, long processing times, and orders stuck in warehouses.
Value for money
Limited data: one reviewer reported no replacement or refund for damaged items, raising concerns about warranty and post-sale value.
User experience
Website navigation is praised by some, but multiple buyers reported frustrating ordering, lack of tracking, and processing delays that harmed the purchase experience.
Product quality
Reports split: several buyers praised craftsmanship and packaging, while others received damaged items, broken prongs, or pieces that did not match listing photos.
Communication
Customer contact shows large variability: a few reviews praise support, but many describe unanswered queries, unhelpful agents, or suspicious billing requests.
Overall experience
Overall impressions are mixed-to-negative: some customers report positive purchases and on-time delivery, but more reviews describe unresolved issues and poor after-sales support.
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias โ just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 11 verified reviews (December 2022 โ October 2025).
Authenticity meets Sustainability: My Experience with Celtic Know Jewelry & Co.
"I recently purchased a beautiful Celtic Knot ring from Celtic Knot Jewelry & Co. and I must say, it was an amazing experience overall. The website is user-friendly and easy to navigate through, making the selection process comfortable even for someone who isn't tech-savvy. The product arrived three days after placing the order, which was impressive because I selected standard shipping that takes 3-5 days according to their website. When I received my package, it was beautifully packaged with care instructions enclosed inside. Now onto the ring itself - It's absolutely stunning! The quality of craftsmanship is evident in its intricate detailing and smooth finish - this definitely is a piece that will last me a long time when taken care of properly. One thing that stands out about this company is their mission statement - 'One jewelry plants one tree'. As someone who values sustainable practices, purchasing from them sure did feel good knowing they are contributing to planting more trees! In conclusion, If you're looking for authentic and well-crafted Celtic knot jewelry as a gift or just for yourself - look no further than Celtic Knot Jewelry & Co.!"
A clear reason to not order from Celtic-Knot.
"I ordered earrings on December 8. On December 12, I was emailed they were ready to be shipped. On December 16, I was told they oversold and could not..."
I ordered 18K earrings with a smallโฆ
"I ordered 18K earrings with a small emerald in the center and surrounded with small emeralds. the earrings finally arrived, and they look nothing like..."
Celtic Knot Inc at egstgmg.com charged myโฆ
"egstgmg.com charged my business bank account and then reversed it. They want the first 6 and last 4 digi..."
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
Filter by Rating
Filter by Source
All Customer Reviews
Sources: Trustpilot (10) ยท Collected.reviews (1) ยท Quotes shortened ยท As of: October 2025
A clear reason to not order from Celtic-Knot.
I ordered earrings on December 8. On December 12, I was emailed they were ready to be shipped. On December 16, I was told they oversold and could not...
I ordered 18K earrings with a smallโฆ
I ordered 18K earrings with a small emerald in the center and surrounded with small emeralds. the earrings finally arrived, and they look nothing like...
Buyer Beware
Buyer Beware: they do not even offer a replacement never mind a refund - le...
Celtic Knot Inc at egstgmg.com charged myโฆ
egstgmg.com charged my business bank account and then reversed it. They want the first 6 and last 4 digi...
Great customer support
Great customer suppo...
I ordered some items from them onโฆ
I ordered some items from them on January 31st in time for Valentineโs Day. The 31st was a Monday when Wednesday came I noticed I did not receive any...
When I ordered the jewelry ,It was partโฆ
When I ordered the jewelry ,It was part of our 50th wedding celebration so I ordered it plenty early and when it came I read on the outside of the pac...
Bothersome all the time to resale
Bothersome all t...
Celtic Knot has beautiful products easyโฆ
Celtic Knot has beautiful products easy to navigate their website! My only complaint is when the call a customer they donโt leave any messages!! I got...
All orders from you have arrived in aโฆ
All orders from you have arrived in a very timely...
Authenticity meets Sustainability: My Experience with Celtic Know Jewelry & Co.
I recently purchased a beautiful Celtic Knot ring from Celtic Knot Jewelry & Co. and I must say, it was an amazing experience overall. The website is user-friendly and easy to navigate through, making the selection process comfortable even for someone who isn't tech-savvy.
The product arrived three days after placing the order, which was impressive because I selected standard shipping that takes 3-5 days according to their website. When I received my package, it was beautifully packaged with care instructions enclosed inside.
Now onto the ring itself - It's absolutely stunning! The quality of craftsmanship is evident in its intricate detailing and smooth finish - this definitely is a piece that will last me a long time when taken care of properly.
One thing that stands out about this company is their mission statement - 'One jewelry plants one tree'. As someone who values sustainable practices, purchasing from them sure did feel good knowing they are contributing to planting more trees!
In conclusion, If you're looking for authentic and well-crafted Celtic knot jewelry as a gift or just for yourself - look no further than Celtic Knot Jewelry & Co.!
Conclusion
Reviews for Celtic Knot show a mixture of satisfied buyers and multiple complaints about fulfillment and communication. Positive reports highlight attractive craftsmanship, careful packaging and some timely deliveries. However, many reviewers report oversold items, processing delays, damaged or mismatching products, unresponsive support, and at least one serious billing concern. If you consider buying, verify the sellerโs current shipping and return policies, request tracking, document package openings, and use a secure payment method with buyer protection. Reading recent, date-stamped reviews and contacting support before purchase can help set expectations and reduce risk.