Reviews show Central Vapors commonly delivers fast shipping, reasonable prices and a wide selection of e-liquids, devices and DIY supplies. Customers frequently cite smooth checkout, helpful staff and repeat purchases as reasons they return. However, there are isolated reports of communication lapses (unanswered calls/emails) and one detailed fraud claim about a counterfeit, short-weight product. If you consider ordering, check product authenticity markers, save shipment tracking, and document any missing parts or discrepancies before contacting support.
Examples from available reviews (Apr 2018 – Feb 2026).
Received counterfeit Cotton Bacon Prime and significantly underweight product.
“They sold me 5 packs of fake Cotton Bacon Prime”
Order arrived after delay, but company did not respond to contacts.
“they don’t answer emails or phone calls.”
Lower prices than competitors and quick helpful customer support.
“they answered right away”
Positive shopping experience with quality products and fast shipping.
“Overall, my experience with Central Vapors LLC has been excellent.”
Reviewers most often report fast shipping, professional packaging and knowledgeable staff. A few customers experienced delayed tracking scans but still received orders.
Many customers note competitive prices, discounts and affordable in-house e-liquids. One review reports being shorted and receiving a product that appeared counterfeit.
Checkout, ordering and the app receive positive mentions for ease and speed. A minority note missing parts (caps) or prefer longer drip tips.
Most reviews praise flavors, DIY supplies and devices as meeting expectations. There is a single detailed complaint alleging counterfeit cotton bacon and reduced weight.
Several customers describe prompt email/text replies and proactive updates. A few customers report unanswered calls, full voicemail, or slow email responses.
Most reviewers report positive repeat-purchase experiences, friendly staff and reliable orders. A small number describe unresolved communication issues or a counterfeit product.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (60) · Reviews (10) · Reviews (1) · Quotes shortened · As of: February 2026
They required ID via Jotform and then failed to respond or cancel.
“it still says "Awaiting Shipment" and now they won't answer their phone.”
Good place offering vaping products and services.
“Great place for your vaping needs.”
Affordable in-house e-liquid and favorite devices; very positive experiences.
“their in-house vaping liquid is amazing and affordable!”
Order arrived after delay, but company did not respond to contacts.
“they don’t answer emails or phone calls.”
Fast, reliable service consistently provided.
“Great fast service as always.”
Received counterfeit Cotton Bacon Prime and significantly underweight product.
“They sold me 5 packs of fake Cotton Bacon Prime”
Staff are consistently friendly and service is fast.
“Always friendly and fast!”
Lower prices than competitors and quick helpful customer support.
“they answered right away”
Long-term exclusive customer, consistently satisfied.
“Been using this store as exclusive supplier, never disappointed”
Easy ordering, good price, and shipment arrived on schedule.
“Shipment arrived as scheduled.”
Customer received personalized texts, discount, prompt updates, and early delivery.
“they applied the discount to the item in my cart”
In-stock supplies reduce need to shop multiple locations.
“Central has the supplies I need in stock”
Consistently great service and product quality reported.
“Always great service and products.”
Knowledgeable McKinney staff provide helpful service and DIY supplies.
“I am grateful to be able to get all DIY supplies from the McKinney location.”
DIY flavors were good and shipping time was reasonable.
“Good DIY flavors.”
App is preferred, products and prices good, but wrong caps often shipped.
“they never send me the right cap”
Consistently great, friendly, and fast experience.
“Always a great experience and friendliness fast as well!”
Longtime customer praises respectful, fast, and friendly service.
“fast and friendly service always with a smile”
Offers good DIY vape supplies.
“Good diy vape supplies”
Fast shipping and small-shop convenience for coil purchases.
“Fast shipping, if u need just 1 or 2 coils they got u”
Company guided customer to a solution and showed care.
“This company cares about their customers!”
Product failed after weeks and warranty assistance was refused.
“the button holding the battery door closed fell off!”
Customer service was unreachable and a purchased device leaked badly.
“Custermer service is nonexistent you cannot contact them on phone text or email.”
The reviewer experienced absolutely horrible customer service and warned others.
“Absolutely horrible customer service!”
After three weeks the order hadn't arrived and support was unreachable.
“3 weeks and still haven’t received my order.”
They claim multiple devices were defective and likely counterfeit.
“Wow the biggest scammers of all time.”
I recently purchased some vape juice and a new mod from Central Vapors LLC, and it was a great experience. The website had a wide variety of products to choose from, all at reasonable prices. I was especially impressed with the free shipping on orders over $50.
The checkout process was smooth and easy, and my order arrived quickly, just as promised. The packaging was professional and made me feel confident that I had received high-quality products.
When I tried the vape juice for the first time, I could tell that it was made with care. The flavors were delicious without being overpowering or artificial-tasting.
Overall, my experience with Central Vapors LLC has been excellent. From their vast selection of products to their fast shipping times and reasonable pricing, they seem focused on providing customers like me with an exceptional vaping experience.
The company does not stand behind advertised products, per reviewer.
“They don't stand behind what they advertise at all”
Order never arrived and the seller demanded more money and excuses.
“they kept giving me stories and needed more money”
The reviewer praised the company's prices and delivery speed.
“Great prices and fast delivery”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Central Vapors is a U.S. retailer focused on vaping products, including e-liquids, hardware, DIY supplies and accessories. They operate an online storefront that serves consumers looking for devices, refill components and house-brand liquids. Shoppers commonly evaluate product authenticity, shipping policies and customer support when researching vape retailers.