Customer reports not receiving their order.
“I didnโt receive my order”
Feedback is split between quick deliveries and unresolved service problems. Positive comments point to fast shipping, clear communication, and low prices. Negative reviews describe missing orders, denied refunds, and hair that arrives shorter or less dense than listed. The tone swings sharply between very satisfied buyers and customers reporting serious service or product issues.
Examples from available reviews (Dec 2021 โ Mar 2026).
Customer reports not receiving their order.
“I didnโt receive my order”
Customer received much shorter hair than paid for and was denied by customer service.
“I paid for 28 inches and got 20 inches stretched .. 14 inches curly.”
Reviewer praises communication and expresses satisfaction.
“Communication is awesome, always satisfied!”
Product arrived quickly and customer reports good service.
“Product arrived quickly good service.”
Several customers say orders never arrived or showed up late. Some describe returns followed by refused refunds. A smaller group reports fast delivery and helpful service.
Some buyers call the hair soft and a good deal for the price. Others say it stops being good value when the hair arrives shorter or thinner than advertised. Positive value comments often mention pricing, while negative ones tie value directly to product mismatch.
Several users describe long waits for refunds and return cases that never get resolved. Others report an easy purchase, quick delivery, and a satisfactory fit. One mid-rating review mentions a tailored fit and a specific material feel, but that level of detail is rare.
Many complaints focus on hair arriving shorter or less dense than ordered. A few reviews mention a soft texture and well-tailored pieces. Positive quality notes appear less often than reports of length or density differences.
Multiple reviewers say they got no reply after sending several emails about returns. Others describe communication as "awesome" and responsive. Comments split clearly between ignored messages and positive contact.
Ratings show a sharp split between high and low scores. Positive reviews highlight shipping speed, communication, and price. Negative reviews focus on fulfillment problems, refunds, and product differences.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (10) ยท Collected.reviews (1) ยท Quotes shortened ยท As of: March 2026
Customer reports not receiving their order.
“I didnโt receive my order”
Customer sent multiple emails and received no response about return.
“I have sent 3 emails.”
Customer returned incorrect item but refund has been refused despite arrival.
“I am still waiting for my money back for something order in August and itโs October now.”
Customer received lower length and density than advertised and felt disappointed.
“I was very disappointed.”
Delivery delayed and company refused to assist or issue a refund.
“Terrible customer service.”
Product arrived quickly and customer reports good service.
“Product arrived quickly good service.”
Reviewer praises communication and expresses satisfaction.
“Communication is awesome, always satisfied!”
Customer received much shorter hair than paid for and was denied by customer service.
“I paid for 28 inches and got 20 inches stretched .. 14 inches curly.”
Fast delivery and soft hair; reviewer likes the product for price.
“Love it for the price!”
Reviewer compliments customer service and product quality.
“Great customer service and products!”
Cexxy.com is the website where I acquired the cexxy Floral Lace Hollow panties.
When I received them in less than two days. They were perfectly tailored to fit my full body.
As a result, it is a one-of-a-kind product due to the use of a material that is similar to that found in airplanes.
In a variety of ways, the inclusion of this feature takes the product to a higher degree of excellence than it was previously.
This has instilled a great deal of confidence in the website, and I am looking forward to wearing them on our upcoming holiday to Mexico, which will take place next month!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Cexxy Hair sells hair extensions, wigs, and related hair products online. The range often includes bundles, closures, frontals, and ready-made wigs, with listings that note length, texture, and density. Customers order through the companyโs website, and Cexxy Hair handles shipping and tracking. Product pages usually spell out length and texture so shoppers can compare choices. Support is offered through channels such as email for order questions and returns.