Reviews Analyzed
21
We Collect & Analyze Reviews
Chic Me
Experiences & Reviews
Chic Me is an online fashion retailer that sells women's clothing and accessories through its e-commerce site. The site presents seasonal collections, product listings with photos and size details, and promotional offers. Customers place orders through the website or mobile channels and receive items by standard shipping methods.
Overview & Key Metrics
Positive Sentiment
81%
Latest Review
21d
Overall Rating
4.1
Our Analysis
🎯
Service quality
Most reviewers found shipping and delivery reasonable, but a small set reported problems with returns and refunds handling.
Share of mentions
Mixed
8%
💰
Value for money
Several reviewers praised garment value, while others reported discount codes or promised credits not applying at checkout.
Share of mentions
Mixed
5%
⚡
User experience
Many reviewers described the site as easy to use, yet multiple comments flag checkout, coupon handling and product-photo issues.
Share of mentions
Mixed
18%
🔧
Product quality
A majority of reviewers reported good garment quality, fit and selection; a few noted sizing inconsistencies or limited XS availability.
Share of mentions
Strong
29%
📞
Communication
Several reviews describe poor post-sale communication, including slow or missing responses about refunds and returned items.
Share of mentions
Weak
5%
⭐
Overall experience
Most reviewers reported a positive overall experience driven by product quality and delivery speed; a minority reported serious issues.
Share of mentions
Strong
34%
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (November 2021 – October 2025).
The quality of the garments and the…
"The quality of the garments and the v..."
Nigel Hinks
Trustpilot
Oct 01, 2025
Featured for: Praises product quality and value
THEY POINT BLANK STOLE MY MONEY
"THEY POINT BLANK STOLE MY MONEY. I ASKED FOR A REFUND AND THEY KEPT OFFERING ME A 10% REFUND AND I COULD KEEP THE ITEMS. THEY KEPT DRAGGING THIS STRAT..."
Tracy Anderson
Trustpilot
Oct 01, 2025
Featured for: Refund and return communication complaint
A lot of your photos only show the…
"A lot of your photos only show the front of items. Need to see back. This information helps..."
Debra
Trustpilot
Oct 01, 2025
Featured for: Notes missing back product photos
PU Leather Skinny Pants
"My experience shopping at Chic Me was good. The website is well laid out. I was pleased with my merchandise overall and the shipping time was within a decent time period. Unfortunately, had alittle trouble with my credit card. The system won't accept my credit card info and I had to use PayPal to check out. I don't think it makes sense. Just let your customers put credit card info and shipping address and be done. Otherwise, the clothing is of good quality and shipped in a reasonable amount of time. Overall, my shopping experience was pretty great. I can't wait to shop from them again. THANK YOU!
"
Jeny Holdsworth
Collected.reviews
Nov 12, 2021
Featured for: Mentions checkout issue and shipping
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Filter by Source
Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
L
Linda Smith
trustpilot.com
Oct 01, 2025
I love the clothing
I love the clothing, and the delivery was pretty fast. With...
P
Pamela Williams
trustpilot.com
Oct 01, 2025
Easy Access
...
N
Nigel Hinks
trustpilot.com
Oct 01, 2025
The quality of the garments and the…
The quality of the garments and the v...
L
Lee Tah
trustpilot.com
Oct 01, 2025
Did you get the discounts that I was promised in the email and from the VIP discount code that I was provided.
I had a coupon for 40% off but I did not get 40% off. I also had an email that said I woul...
D
Debra
trustpilot.com
Oct 01, 2025
A lot of your photos only show the…
A lot of your photos only show the front of items. Need to see back. This information helps...
D
Detra Gayle Paige
trustpilot.com
Oct 01, 2025
Love CHICME every outfit I have…
Love CHICME every outfit I have pu...
T
Tracy Anderson
trustpilot.com
Oct 01, 2025
THEY POINT BLANK STOLE MY MONEY
THEY POINT BLANK STOLE MY MONEY. I ASKED FOR A REFUND AND THEY KEPT OFFERING ME A 10% REFUND AND I COULD KEEP THE ITEMS. THEY KEPT DRAGGING THIS STRAT...
s
stephen webb
trustpilot.com
Oct 01, 2025
All was good
...
W
William Myster McLemore
trustpilot.com
Oct 01, 2025
Too complicated
...
E
Ebe Helm
trustpilot.com
Oct 01, 2025
Good Selection of Clothing with an…
Good Selection of Clothing...
D
Delanom
trustpilot.com
Oct 01, 2025
Nice clothes
...
J
Jo Fletcher
trustpilot.com
Oct 01, 2025
Superb experience
...
K
Keith
trustpilot.com
Oct 01, 2025
It was easy to find what I was looking…
It was easy to find what I was looking for and the models wer...
L
Lyn Mills
trustpilot.com
Oct 01, 2025
Make the coupon experience easier
Make the coupon...
L
Lynn Crandon
trustpilot.com
Oct 01, 2025
I like their clothing, but...
I like their clothing, but a small is often way to...
J
Jason Noble
trustpilot.com
Oct 01, 2025
Class as always
...
T
TRUDY WOODARD
trustpilot.com
Oct 01, 2025
Quality of merchandise.
...
J
Julia Debleds
trustpilot.com
Oct 01, 2025
Plenty of choices and sizes are right!
Plenty of choices a...
D
David Fruin
trustpilot.com
Oct 01, 2025
Easy to use today
...
P
P.H.
trustpilot.com
Oct 01, 2025
Love the tank tops with built in bra
...
Conclusion
Reviews in this sample most frequently highlight product quality, selection and generally timely delivery. Multiple reviewers praised garments and said items drew compliments, and several found the site easy to use. However, some shoppers reported practical problems: coupon or discount promises not applying, a few checkout/payment hiccups (one reviewer used PayPal when a card was rejected), and instances of poor communication around returns and refunds. Consumers considering Chic Me should confirm coupon/discount application at checkout, review size charts and photos carefully (and request additional views if needed), and keep records of return communications if a refund is required.