Reviews for Chicloth are mixed. Many customers report satisfactory purchases—several mention good fit, comfortable wear and dresses that match online photos, including use for events like weddings and quinceañeras. However, a substantial number of reviews describe missing shipments, slow delivery, unresponsive customer service and problems with returns or refunds. Prospective buyers should weigh these recurring delivery and communication complaints against the positive product reports, check recent reviews, and consider tracked payment/shipping methods or buyer protection when ordering.
Examples from available reviews (Jul 2019 – Feb 2026).
Dress fit perfectly, matched photos, arrived quickly, and was affordable.
“it fit perfectly and looked exactly like it did in the photos online.”
Paid for express shipping but received no tracking and poor communication.
“No shipping, no tracking, no response from the "chat" on the their website,,, not sure if it even works.”
Order arrived late and product quality differed significantly from pictures.
“The items are far from true from the picture.”
Highly recommends the dress for its quality, silhouette, and decoration.
“Quality, silhouette, moderately decoration.”
Shipping and order fulfilment are inconsistent: several reviewers reported delayed or missing deliveries, while a smaller number received items on time.
Perceptions of value vary. Some reviewers say dresses match the price, others describe poor quality or feel the items are not worth the cost.
Site navigation and ordering were described as straightforward by one reviewer; there is too little data to draw a firm conclusion.
Many reviewers praise fit, finish and accurate photos; a notable minority report sizing problems, poor materials or items that differ from images.
Multiple reviewers reported no replies, unresponsive chat or unresolved returns; communication problems were a recurring complaint among negative reviews.
Overall impressions are polarized: numerous satisfied buyers report good fit and appearance, while many report non-delivery, poor service or unresolved issues.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (30) · Reviews (20) · Sitejabber (20) · Reviews (1) · Quotes shortened · As of: February 2026
Reviewer states the dress is beautiful.
“The dress is beautiful”
Claims the website is a scam selling counterfeit products.
“This website is a scam.”
Reviewer alleges site uses unauthorized brand images and counterfeit goods.
“We are currently pressuing legal action against this site.”
I recently purchased a prom dress from Chicloth, and I have to say that my overall experience was wonderful. The website is easy to navigate, with a wide range of trendy dresses available at affordable prices.
The ordering process was simple and straightforward, and the shipping was surprisingly quick- my dress arrived just in time for my event.
When I tried on the dress, it fit perfectly and looked exactly like it did in the photos online. The quality of the material is impressive for its price point- no one would guess how much I paid for this beautiful dress!
Overall, I highly recommend shopping at Chicloth if you're looking for high-quality dresses without breaking your budget. With their extensive selection of styles and sizes, there's something for everyone here.
Return process was difficult and customer contact methods failed.
“The number on the site does not work and there isn't a live chat.”
Customer couldn't reach support and didn't receive promised shipping details.
“paid for fast shipping never receive no tracking or nothing”
Paid for express shipping but received no tracking and poor communication.
“No shipping, no tracking, no response from the "chat" on the their website,,, not sure if it even works.”
Reviewer reports missing items, costly China returns, and no refund.
“Returns will have to go to China and very costly.”
Accuses seller of scamming customers and taking their money.
“Scammers will take your money and run”
Orders arrived months late, refunds were inadequate, and customer account deleted.
“of the 5 sweatshirts ordered only 2 arrived after 4 months.”
Received wrong item, no replies to emails, and filing a fraud claim.
“They have no customer service.”
Dress matched the picture, had great quality and custom size.
“it looks very much like the picture and it has great quality”
Finds prices affordable and product quality excellent; highly recommends store.
“Affordable prices and excellent product quality in this store.”
Ordered wedding and bridesmaids dresses; site affordable and dresses beautiful.
“The site is wonderful and well priced and the dresses are all so beautiful!”
Alleges fake company, poor product quality, and deceptive review practices.
“Fake company! Cheap clothes Cheap material Doesn’t even look like the picture”
Reviewer praises selection, prices, and helpful customer service.
“They have great selection, great prices and a very helpful costumer service.”
Fast delivery and all purchased products were great.
“Everything came very fast and every product I bought is great.”
Store offers excellent dresses at affordable prices; reviewer recommends it.
“Great store, with excellent dresses and affordable prices.”
Orders arrived within agreed deadlines and reviewer is delighted.
“All comes in the agreed deadline...”
Reviewer highly recommends site for selection, prices, service, and quality.
“Great selection, great prices, very helpful costumer service and good quality.”
Orders arrived on time with correct goods and no issues.
“everything I've ordered has come true on time, without any delays and errors on the goods”
Reviewer loved their nice yellow dress and praised the site.
“My yellow dress is so nice, I look very good in it, I love it actually.”
Fast shipping, good prices, and helpful customer service.
“fast shipping, good prices, good customer service”
Reviewer praises shoe quality, noting it seems high standard.
“it was really made of high standard quality.”
Site offers excellent products at affordable prices and is recommended.
“Excellent products and affordable prices for everyone.”
Nice clothing selection and website is easy to navigate.
“Nice selection of clothes to choose from and the web site is easy to navigate to find the merchandise that your looking for.”
Reviewer praises product variety, affordability, and great customer service.
“Thumbs up to the staff for great customer service!”
Shop offers many reasonably priced items claimed to be high quality.
“A lot to choose from for a reasonable price with highest quality!”
Dress gift produced stunning, beautiful results and reviewer was thankful.
“Stunning and beautiful result as she wears my gift from here...perfect dress for fiance:) Thank you...more power!”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Chicloth is an online fashion retailer that sells women's apparel, with a focus on dresses and formalwear via a direct-to-consumer e-commerce site. Consumers researching Chicloth typically look for product variety, sizing options, shipping practices, and buyer feedback about fit and finish.