Customer service promptly resolved an order issue and shipped quickly.
“They immediately sent it out 1 day shipping”
Available review data is limited to a single detailed customer report. That review highlights friendly, responsive staff who resolved an order issue and expedited shipping after a verification email was missed. The same reviewer reported reasonable pricing and that the product had a calming effect on their dog. Prospective buyers should weigh this single positive account against the small sample size, confirm ingredient and dosing information before purchase, and monitor verification or shipping emails to avoid delays.
Examples from available reviews (Feb 2026).
Customer service promptly resolved an order issue and shipped quickly.
“They immediately sent it out 1 day shipping”
Reviewer described staff as friendly and responsive, resolving an order issue promptly and offering expedited shipping after contact.
Reviewer stated prices were "really good" and expressed satisfaction that the product matched expectations for cost and effect.
User experienced a missed verification email causing a perceived shipping delay, but the company confirmed details and shipped the order quickly.
Reviewer reported the product was effective for their dog, describing it as "really great" and noting a calming effect after use.
Communication showed a hiccup (missed verification email) but also prompt confirmation and follow-up once the customer contacted the company.
Overall the reviewer was satisfied, praising service, price, and product effect and expressing a general positive recommendation.
For each review, the core experience based on original source reviews.
Sources: Collected.reviews (1) ยท Quotes shortened ยท As of: February 2026
The people at Chill Paws are friendly and they know how to handle any situation! Iโm glad that they understood what I was dealing with and promptly fixed an issue I was having with an order. Could not have been more prompt or helpful. Prices weโre really good and the product was really great (my dog is now chilled). Not to forget, I missed an email about verifying my information for security reasons, and thought there was a delay in shipping. They immediately sent it out 1 day shipping as soon as I contacted them and they confirmed details. I wish there were more companies like Chill Paws.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Chill Paws is a pet-focused company that sells calming supplements and oils for dogs, typically through online retail channels. Consumers researching the brand often look for product effectiveness, ingredient transparency, pricing, and customer support information.