Reviews Analyzed
2
We Collect & Analyze Reviews
Chow Sang Sang
Experiences & Reviews
Chow Sang Sang is a Hong Kong–based jeweller that operates physical stores and an English-language online shop serving international customers. The brand is commonly associated with fine gold and jewellery pieces and offers international shipping and documentation for purchases.
Overview & Key Metrics
Positive Sentiment
100%
Latest Review
29d
Overall Rating
4.5
Our Analysis
🎯
Service quality
Few reviews mention customer service; where referenced it is described as attentive and supportive during ordering and delivery.
Share of mentions
Mixed
9%
💰
Value for money
Reviewers note affordable pricing and perceived investment value for genuine gold, while also flagging import taxes and duties for international buyers.
Share of mentions
Mixed
18%
⚡
User experience
Online ordering is described as smooth and quick (about a week to deliver); packaging and presentation are reported as secure and well-presented.
Share of mentions
Mixed
18%
🔧
Product quality
Products are described as high-quality, with specific mentions of solid 999.9 gold and durable workmanship across rings, charms, and small pieces.
Share of mentions
Mixed
18%
📞
Communication
Buyers report clear, thorough documentation and order communication that provided reassurance during purchase and international shipping.
Share of mentions
Mixed
18%
⭐
Overall experience
Overall impressions in the sample are positive: customers express satisfaction, repeat purchase intent, and view items as worthwhile investments.
Share of mentions
Mixed
18%
Our Independent Methodology
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Featured Customer Experiences
Representative examples from 2 verified reviews (February 2023 – October 2025).
Chow Sing Saw: A Great Place for Quality Jewelry at Affordable Prices!
"I recently purchased a piece of jewelry from Chow Sang Sang and I have to say, I am thoroughly impressed with my experience. The variety of engagement rings, earrings, and accessories available on their website is vast and selecting the perfect piece was both easy and enjoyable. Their prices are very affordable for such high-quality pieces.The process of ordering online was seamless as well. My package arrived in just a few days and it was securely packaged in a beautiful box that made opening it all the more exciting. What stood out to me about Chow Sang Sang was not only the quality of their products but also their exceptional customer service. They offer clear communication throughout the entire process which provided peace of mind knowing my purchase was being taken care of. Overall, I am extremely satisfied with my purchase from Chow Sang Sang Jewelry. Their commitment to quality products at affordable prices along with great customer service has made them one of my go-to destinations for all things jewelry-related."
King
Collected.reviews
Feb 20, 2023
Featured for: clear communication, fast delivery
Beautiful jewellery that is not available in the UK.
"I wanted to write a review as I could not find any about Chow sang sang before I ordered from their online store. Their jewellery is stunning and I am..."
Alexsis Sweetman
Trustpilot
Oct 01, 2025
Featured for: will repurchase, investment value
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 2 reviews
All Customer Reviews
Sources: Collected.reviews (1) · Trustpilot (1) · Quotes shortened · As of: October 2025
A
Alexsis Sweetman
trustpilot.com
Oct 01, 2025
Beautiful jewellery that is not available in the UK.
I wanted to write a review as I could not find any about Chow sang sang before I ordered from their online store. Their jewellery is stunning and I am...
K
King
Collected.reviews
Feb 20, 2023
Chow Sing Saw: A Great Place for Quality Jewelry at Affordable Prices!
I recently purchased a piece of jewelry from Chow Sang Sang and I have to say, I am thoroughly impressed with my experience. The variety of engagement rings, earrings, and accessories available on their website is vast and selecting the perfect piece was both easy and enjoyable.
Their prices are very affordable for such high-quality pieces.The process of ordering online was seamless as well. My package arrived in just a few days and it was securely packaged in a beautiful box that made opening it all the more exciting.
What stood out to me about Chow Sang Sang was not only the quality of their products but also their exceptional customer service. They offer clear communication throughout the entire process which provided peace of mind knowing my purchase was being taken care of.
Overall, I am extremely satisfied with my purchase from Chow Sang Sang Jewelry. Their commitment to quality products at affordable prices along with great customer service has made them one of my go-to destinations for all things jewelry-related.
Conclusion
Customer reviews in this sample emphasize product quality, secure packaging, and a smooth online ordering process. Multiple reviewers highlight solid gold pieces and thorough documentation, useful for international buyers. Some buyers note import taxes and duties as an extra cost to consider when ordering from outside Hong Kong. For consumers researching Chow Sang Sang, check shipping and import policies before purchase and review product documentation on the site for purity and provenance details. The reviews suggest generally satisfied customers who value presentation and perceived investment quality.