Across the provided reviews, most customers reported significant fulfillment and support failures: orders delayed for weeks to months, tracking information that stopped or conflicted, and difficulty securing refunds. Multiple reviewers described poor garment fit or construction and color or design differences from product images. A minority of reviews praised value and unique designs, but these are outweighed by recurring issues with shipping and customer service. For prospective buyers, verify shipping times, return and refund policies, and consider ordering well in advance of any event or choosing local alternatives when timeliness and quality matter.
Examples from available reviews (Oct 2025 – Feb 2026).
Products provided great value and unique designs for vacations.
“Great value and unique designs.”
Parcel went missing and company provided poor support and tracking.
“They give you the run around when your parcel goes missing.”
Item was delayed, then substituted with a poorly made, different product.
“they sent me some skimpy, poorly made, cheap female clothing”
Multiple items experienced extreme shipping delays and poor customer response.
“Delivery takes 90+ days!”
Most reviewers report fulfillment problems: long shipping delays, lost or misdirected parcels, and slow or absent resolution from the company when issues arise.
A small number praised value, but many reviewers said they paid for items or expedited shipping and experienced loss, extra expense, or poor-quality goods.
Customers describe confusing or inconsistent tracking, buried third‑party tracking instructions, and difficulty following shipment status through the site or provided numbers.
Several buyers reported garments that differed from photos, had poor fit or construction, and used cheap materials leading to dissatisfaction on arrival.
Many reviews cite limited or no helpful customer support, invalid contact details, repeated automated tracking replies, and unresponsive or misleading answers.
Overall reviewer sentiment is negative: frequent reports of missing or very delayed orders, unsatisfactory support and refund handling; a single review noted good value.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Quotes shortened · As of: February 2026
Wrong item delivered after several months and reviewer regretted ordering.
“these people delivered me a dress.”
Ordered men's set but received a dress after months, then requested refund.
“I ordered a snake skin jeans set for men.. these people delivered me a dress.”
Clothing is well-made and unique, with helpful customer service.
“Well-made, unique and one-of-a-kind clothing”
Reviewer praises well-made unique clothing and helpful customer service.
“Well-made, unique and one-of-a-kind clothing for guys that like to be noticed.”
Company provided prompt email responses and quick shipping.
“Prompt email replies and prompt shipping.”
Reviewer experienced prompt email replies and fast shipping.
“Prompt email replies and prompt shipping.”
Item matched the online picture and fit as expected.
“It was exactly like the picture online...it also fits just how I had expected it to fit”
Item matched the online picture and fit as expected.
“It was exactly like the picture online...it also fits just how I had expected it to fit”
Reviewer liked the clothes' quality and found prices reasonable.
“Great and unique Clothes , Good Prices”
Reviewer enjoyed the clothes' quality and found prices reasonable.
“This company produces clothes that made me the star of many a festival or party.”
Reviewer received a product different than advertised and warns it's a scam.
“Absolute scam advertise a product and something else arrives”
Reviewer received a product different than advertised and warns it's a scam.
“Absolute scam advertise a product and something else arrives”
Reviewer received their Halloween costume before the expected date.
“Order a costume for Halloween and I received it before the date”
Reviewer received their Halloween costume before the expected date.
“Order a costume for Halloween and I received it before the date”
Second order had wrong sizing and difficult return and refund process.
“Now having to go through the return process again which is NOT easy”
Second order had wrong sizing and difficult return and refund process.
“Now having to go through the return process again which is NOT easy”
Product quality was very poor and did not match the website images.
“extremely bad quality and let's not even talk about size.”
Product quality was very poor and did not match the website images.
“extremely bad quality and let's not even talk about size.”
Item arrived late and was a cheap version unfit to wear.
“Its a cheap version of what you see online.”
Item arrived late and was a cheap version unfit to wear.
“Its a cheap version of what you see online.”
Products provided great value and unique designs for vacations.
“Great value and unique designs.”
Parcel went missing and company provided poor support and tracking.
“They give you the run around when your parcel goes missing.”
Reviewer claims the company is a scam and advises not to buy.
“SCAM - DO NOT BUY FROM HERE”
Company took payment but reviewer never received clothes after almost two months.
“DO NOT purchase from this company, they are a rip off..”
Item was delayed, then substituted with a poorly made, different product.
“they sent me some skimpy, poorly made, cheap female clothing”
Company unresponsive and provided invalid tracking despite expedited delivery.
“Company MIA, I reached out because the tracking number they gave me was invalid.”
Package not received despite tracking showing delivery and company unhelpful.
“I can’t get my package and the tracking says delivered.”
Shipping took longer than quoted and refunds/resolution were not helpful.
“It's listed on the website as 10-15 business days”
Item not delivered after six weeks and shipping updates seemed bogus.
“it has been 6 weeks and item has not arrived”
Orders still not received after a month and tracking was inconsistent.
“the tracking information provided is inconsistent and difficult to follow.”
Multiple items experienced extreme shipping delays and poor customer response.
“Delivery takes 90+ days!”
Company stopped communicating and never delivered product over months.
“Once ordered, no communication from company regarding shipping, availability, etc.”
Reviewer fears order won't arrive in time and requests refund or guarantee.
“I have a concert coming up in 3 weeks.”
Tracking showed delivery but reviewer never received the order.
“Delivery never received even though the tracking said it was.”
Clothes were poor quality, ill-fitting, and refunds were limited.
“The quality of the clothes are terrible.”
Items arrived late and were poorly designed and unusable.
“everything apart from socks were unusable”
One of two ordered items never shipped and company didn't respond.
“So far, 1 item has turned up.”
Second order still undelivered after two months despite local arrival.
“2 months and this is the 2nd order that has not made it to me yet.”
Package left late at night was stolen and customer service refused refund.
“My order was delivered at 11:15 PM and left outside my building.”
Package hasn't arrived after ten days and tracking stalled for two days.
“I still haven’t gotten my package and it’s been 10days”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Ciciful is an online fashion retailer selling clothes and accessories through a direct-to-consumer website. Consumers researching Ciciful reviews typically look for information on shipping, returns, product quality, and customer support before purchasing from an international e-commerce apparel seller.