Reviews Analyzed
20
We Collect & Analyze Reviews
Ciciful
Experiences & Reviews
Ciciful is an online fashion retailer selling clothes and accessories through a direct-to-consumer website. Consumers researching Ciciful reviews typically look for information on shipping, returns, product quality, and customer support before purchasing from an international e-commerce apparel seller.
Overview & Key Metrics
Positive Sentiment
5%
Latest Review
27d
Overall Rating
1.2
Our Analysis
🎯
Service quality
Most reviewers report fulfillment problems: long shipping delays, lost or misdirected parcels, and slow or absent resolution from the company when issues arise.
Share of mentions
Weak
22%
💰
Value for money
A small number praised value, but many reviewers said they paid for items or expedited shipping and experienced loss, extra expense, or poor-quality goods.
Share of mentions
Weak
16%
⚡
User experience
Customers describe confusing or inconsistent tracking, buried third‑party tracking instructions, and difficulty following shipment status through the site or provided numbers.
Share of mentions
Weak
10%
🔧
Product quality
Several buyers reported garments that differed from photos, had poor fit or construction, and used cheap materials leading to dissatisfaction on arrival.
Share of mentions
Weak
7%
📞
Communication
Many reviews cite limited or no helpful customer support, invalid contact details, repeated automated tracking replies, and unresponsive or misleading answers.
Share of mentions
Weak
20%
⭐
Overall experience
Overall reviewer sentiment is negative: frequent reports of missing or very delayed orders, unsatisfactory support and refund handling; a single review noted good value.
Share of mentions
Weak
25%
Our Independent Methodology
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Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
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Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 20 verified reviews (October 2025).
Great value and unique designs.
"I've always been happy with the products I've purchased from Cicifu..."
Bill V
Trustpilot
Oct 01, 2025
Featured for: Positive on value and design
They give you the run around when your…
"They give you the run around when your parcel goes missing. As far as they are concerned once it's left the warehouse it's not their problem. They gav..."
Simon Wilkinson
Trustpilot
Oct 01, 2025
Featured for: Missing parcel, tracking and refund problems
Dreadful.DONT BUY. Practically a scam
"Dreadful. DON’T BUY! Practically a scam. I ordered sleepwear. The delivery took 3 months & they said it was on pre-order and kept having problems with..."
Paul Simpson
Trustpilot
Oct 01, 2025
Featured for: Discontinued item; poor, cheap quality
Delivery takes 90+ days!
"I ordered 6 things on April 16, thinking “I know it’s going to take a while, but it will be ok, pride isn’t until the end of June”…. 3 things shipped..."
Alexis
Trustpilot
Oct 01, 2025
Featured for: Very long delays; cheap product quality
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 20 reviews
All Customer Reviews
Sources: Trustpilot (20) · Quotes shortened · As of: October 2025
B
Bill V
trustpilot.com
Oct 01, 2025
Great value and unique designs.
I've always been happy with the products I've purchased from Cicifu...
S
Simon Wilkinson
trustpilot.com
Oct 01, 2025
They give you the run around when your…
They give you the run around when your parcel goes missing. As far as they are concerned once it's left the warehouse it's not their problem. They gav...
K
Katherine Arblaster
trustpilot.com
Oct 01, 2025
SCAM
...
R
Robert Lawrie
trustpilot.com
Oct 01, 2025
HORRIBLE
HORRIBLE, HORRIBLE, HORRIBLE, took almost 100.00 dollars fr me and I am yet to see my clothes almost two mont...
P
Paul Simpson
trustpilot.com
Oct 01, 2025
Dreadful.DONT BUY. Practically a scam
Dreadful. DON’T BUY! Practically a scam. I ordered sleepwear. The delivery took 3 months & they said it was on pre-order and kept having problems with...
k
kevin menzel
trustpilot.com
Oct 01, 2025
Company MIA with no communication
Company MIA, I reached out because the tracking number they gave me was inv...
l
leopold masterson
trustpilot.com
Oct 01, 2025
Terrible company
Terrible company. SCAM. I can’t get my package and the tracking says delivered. It has been 2 months. I know tariffs screw things up but DO NOT BUY FR...
L
Lucy
trustpilot.com
Oct 01, 2025
This company is awful!!
This company is awful!!! I ordered a shirt for a concert and made sure to check their quoted shipping times. It's listed on the website as 10-15 busin...
J
John Mc
trustpilot.com
Oct 01, 2025
Horrible company
Horrible company - scam - it has been 6 weeks and item has not arrived - I have reached out several times and I get bogus looking updates on shipping,...
M
Michael McDonald
trustpilot.com
Oct 01, 2025
Shipping Takes Way Longer Than Expected
I placed orders on 6/16 and 6/17, and still not have not received my items a month later. The tracking information provided is inconsistent and diffic...
A
Alexis
trustpilot.com
Oct 01, 2025
Delivery takes 90+ days!
I ordered 6 things on April 16, thinking “I know it’s going to take a while, but it will be ok, pride isn’t until the end of June”…. 3 things shipped...
J
Je Cuisine
trustpilot.com
Oct 01, 2025
Take my money and run
Once ordered, no communication from company regarding shipping, availability, etc. N...
D
Din Pui
trustpilot.com
Oct 01, 2025
I’M CONCERN!
I have a concert coming up in 3 weeks. Order was placed 2 weeks ago. After reading all the comments I have a feeling that I wouldn’t get mine on tim...
L
Luke
trustpilot.com
Oct 01, 2025
SCAM
Delivery never received even thou...
A
Anthony Salinas
trustpilot.com
Oct 01, 2025
The quality of the clothes are…cheap
The quality of the clothes are terrible. There is no brand tag associated with the clothes. The materials are subpar with the clothes hanging off the...
A
Anonymous
trustpilot.com
Oct 01, 2025
Bought without checking reviews
I saw an advertisement for this on Instagram, and it looked interesting. I ordered some of clothes, around ~$120 ahead of the pride month. After 2 wee...
S
Stephanie Preece
trustpilot.com
Oct 01, 2025
Ordered 2 items for my sons birthday
Ordered 2 items for my sons birthday , he chose them I placed order and waited. This order was placed on 1st June. So far, 1 item has turned up. When...
C
Chad Zabala Alvarez-Simon
trustpilot.com
Oct 01, 2025
2 months and this is the 2nd order that…
2 months and this is the 2nd order that has not made it to me yet. The outfit is in my country but it has been stuck with t...
K
Keith Scott
trustpilot.com
Oct 01, 2025
If I could give zero stars
If I could give zero stars, I would!! My order was delivered at 11:15 PM and left outside my building. Of course it was stolen. Why would anyone in th...
R
Rayne Clement
trustpilot.com
Oct 01, 2025
I still haven’t gotten my package and…
I still haven’t gotten my package and it’s been 10day...
Conclusion
Across the provided reviews, most customers reported significant fulfillment and support failures: orders delayed for weeks to months, tracking information that stopped or conflicted, and difficulty securing refunds. Multiple reviewers described poor garment fit or construction and color or design differences from product images. A minority of reviews praised value and unique designs, but these are outweighed by recurring issues with shipping and customer service. For prospective buyers, verify shipping times, return and refund policies, and consider ordering well in advance of any event or choosing local alternatives when timeliness and quality matter.