Many reviewers mention fast delivery, easy online ordering, and competitive prices. Several say the cartridges work well and cost less than OEM options. Others describe refunds that were never processed, missing order confirmations, and customer-service requests that went unanswered. A noticeable group reports defective or incompatible cartridges that stopped working soon after installation.
Examples from available reviews (Dec 2021 – Mar 2026).
Returned unopened ink set but never received the refund despite multiple contacts.
“I never received the $77.45 refund on my credit card.”
Cartridge produced poor prints, failed after about 150 pages.
“Cartridge not only produced poor quality prints”
Customer service refunded full price when item was incompatible.
“Moe helped me and had the full price refunded to me.”
High quality ink and substantial savings compared to OEM cartridges.
“Savings is awesome & awesome quality ink cartridges!”
Service feedback tends to fall into two paths. Many complaints describe charges with no shipment, no confirmation email, or refunds that never showed up. Other reviews mention helpful staff, faster shipping, and full refunds after a representative stepped in.
Reviewers often point to low prices and savings compared with OEM cartridges. Repeat buyers mention steady value and a good selection. Fewer comments note return shipping fees that cut into the savings.
Customers repeatedly call the website and ordering steps easy, with accurate cartridge selection. Fast delivery and clear product pages come up often as positives. A small number of reviewers ask for a better guest checkout option.
Cartridge performance comes through as mixed. Several reviews describe defects such as stripes, leaks, short life, and compatibility problems. Others report clean printing and the quality they expected.
Many customers say emails went unanswered and support tickets stayed open. Some also mention missing order details and too many marketing emails, though spam comes up less often. A portion of reviewers credit specific representatives for quick, clear replies.
Reviews show a sharp split between very satisfied customers and serious service failures. Positive comments stress easy ordering, quick delivery, and solid savings. Negative ones focus on orders not arriving, refunds not issued, and defective cartridges, leaving a polarized impression.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (22) · Reviews (19) · Reviews (1) · Quotes shortened · As of: March 2026
One of two received cartridges was broken and leaked ink.
“I received two cartridges but one is broken and ink is all over the package.”
I've ordered from this company in the past and have always been happy with the products and service. However, my most recent purchase has not gone as smoothly. I ordered an HP toner cartridge in mid-November and I haven’t received any information concerning the purchase, other than a confirmation of the purchase. No idea when it will ship, and arrive since ClickInks.com decided not to respond to my unending e-mails. I also tried to call their phone number, but it’s been disconnected. I wouldn't recommend this company for purchases because of the lack of communication and poor customer service. They have lost a longtime customer.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
ClickInks is an online retailer that sells replacement ink cartridges and other printer supplies. Its website lists compatible, remanufactured, and replacement cartridges by printer model and part number. Shoppers buy through an online store that shows product specs, prices, and shipping choices. ClickInks ships through common carriers and posts return and refund policies for purchased items.