Reviews for ClickInks show a pattern of strong value and generally easy ordering for many buyers, with repeated mentions of lower prices and prompt deliveries. At the same time, a substantial number of customers reported defective or incompatible cartridges and problems getting replacements or refunds. Communication and customer service experiences are inconsistent: some reviewers received quick refunds or helpful representatives, while others describe long hold times, disconnected numbers, or unanswered emails. If you consider buying from ClickInks, verify cartridge compatibility for your printer, keep packaging and photos for returns, and monitor order tracking and communications closely.
Examples from available reviews (Dec 2021 – Feb 2026).
Cartridge produced poor prints, failed after about 150 pages.
“Cartridge not only produced poor quality prints”
Customer service refunded full price when item was incompatible.
“Moe helped me and had the full price refunded to me.”
High quality ink and substantial savings compared to OEM cartridges.
“Savings is awesome & awesome quality ink cartridges!”
Remanufactured cartridges not recognized and customer service provided no resolution.
“I've been at this all day with NO RESOLUTION!”
Service reports are mixed but skew negative: some customers received full refunds or helpful reps, while many describe unresponsiveness, long holds, or refusal to replace defective items.
Multiple reviewers highlight lower prices and savings versus OEM cartridges; buyers commonly say they are satisfied with the price-to-quality ratio.
Ordering and site navigation are frequently described as easy and fast, but some users report checkout friction, broken chat, unclear return steps, or slow delivery handling.
Product quality feedback is divided: many praise working cartridges and photo-quality prints, while a notable portion report defective, incompatible, or damaged cartridges.
Communication is a recurring complaint: reviewers report unanswered emails, disconnected phone lines, slow or missing refund updates; some customers praise specific helpful reps.
Overall impressions vary: many repeat buyers report satisfaction with price, quality and delivery speed, while others report major issues with defects, returns and support.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (22) · Reviews (19) · Reviews (1) · Quotes shortened · As of: February 2026
One of two received cartridges was broken and leaked ink.
“I received two cartridges but one is broken and ink is all over the package.”
I've ordered from this company in the past and have always been happy with the products and service. However, my most recent purchase has not gone as smoothly. I ordered an HP toner cartridge in mid-November and I haven’t received any information concerning the purchase, other than a confirmation of the purchase. No idea when it will ship, and arrive since ClickInks.com decided not to respond to my unending e-mails. I also tried to call their phone number, but it’s been disconnected. I wouldn't recommend this company for purchases because of the lack of communication and poor customer service. They have lost a longtime customer.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
ClickInks is an online retailer that offers replacement printer ink and toner cartridges, including compatible and remanufactured options. The website typically lets shoppers search by printer model, add items to a cart, and arrange shipping. Like many e‑commerce cartridge sellers, ClickInks provides customer support and a returns process; consumers looking for cartridges often compare compatibility, price, and delivery terms before buying.