This single review highlights an online fit quiz, quick delivery, perceived affordable pricing, and satisfactory product quality for a pair of sunglasses. Those details suggest the site offers useful sizing tools and the item met the buyer’s expectations. However, the dataset is limited to one report; important topics such as customer communication, returns, and broader consistency are not addressed. Consumers should consult additional reviews and check sizing, return, and shipping policies before purchasing.
Examples from available reviews (Dec 2021 – Feb 2026).
Fit quiz helped choose well-fitting, attractive sunglasses delivered quickly.
“They are unique, outstanding and add a touch of elegance to my appearance.”
Reviewer reported a helpful online fit quiz and noted delivery arrived in under a week, indicating a smooth purchase and fulfillment for this order.
The reviewer described the prices as "friendly" and said they would order again, suggesting perceived affordability in this single report.
First-time online buyer praised a simple fit quiz and straightforward ordering, which reduced sizing uncertainty and made the shopping experience easier.
The purchased sunglasses were described as unique and elegant; decorative flames were called "beautiful and sturdy," indicating satisfaction with build and appearance.
The review does not mention seller communication, so responsiveness, customer support interactions, and follow-up are not evidenced here.
The reviewer expressed overall satisfaction, said others commented positively on the glasses, and indicated intent to place another order.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Support was unreachable and refund requests went unanswered.
“Support is completely unreachable”
Order delayed and canceled without prior communication or refund.
“my items won't be shipped because they're out of stock”
Received only part of order and lacked timely, transparent communication.
“it was only a partial order with it only being the elden ring collection”
Order arrived missing the cloak and lacked prior notification.
“it was missing the more expensive item, a cloak”
Received defective sweatshirt and later experienced uncommunicated sold-out item.
“glue or paint soaked through the whole front of the shirt”
Cloaks are useful but newer items show reduced quality and fit issues.
“noticed a slight change in quality and attention to detail”
Multiple packages were lost or misrouted, requiring refunds and reshipment.
“lost in transit for seven months”
Order held due to item unavailability and poor communication.
“order was held due to unavailability of the item”
Order was canceled shortly before shipment without fulfillment.
“they can't pull through with the order”
Order was mis-shipped to the wrong location and customer experienced delays.
“They sent it to the wrong freaking place”
Product seems high quality but has loose threads and questionable zipper.
“there were a lot of loose threads on the product when it arrived”
Repeated shipping delays and confusing updates led to a refund request.
“I asked for a refund.”
Longtime supporter reports rising prices, declining quality, and transparency issues.
“quality of items in the past year has been unreliable at best”
Preordered items were later reported out of stock and customer service was unhelpful.
“they said oh they were out of stock?? I preordered them??”
Recent purchases show poor materials and construction with loose threads.
“tons and tons of loose string ends”
Longtime customer who preordered and is excited for the new jacket.
“cannot wait to receive it!”
Quality is okay but marketing emails persist despite unsubscribing.
“I have unsubscribed 5 times now and they keep sending me emails”
High prices but poor quality and late, damaged deliveries.
“two DAMAGED cloaks”
Now sends multiple promotional emails and quality has declined.
“they still send you emails out despite you asking them not to”
It was my first time shopping for sunglasses online. I was not sure I would get the correct size since I was used to buying from a local shop where sometimes they allow you to do the fitting. However, my thinking changed when I came across Cloak Supply. I was surprised that they had a fit quiz on their website that would help you get the perfect glasses. This was amazing and immediately answered all the questions. It was very simple. After the quiz, I placed my order and in less than a week everyone was talking about my new Kaleos Selden Cateye Sunglasses. They are unique, outstanding and add a touch of elegance to my appearance. The flames are beautiful and sturdy. I will be placing another order soon because the prices are friendly for such awesome products.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Cloak Supply is an online retailer that offers eyewear and related accessories. People searching reviews of Cloak Supply typically look for information about fit tools, product durability, pricing and shipping. This summary aims to help shoppers evaluate those common concerns based on available customer feedback.