The Covid-19 pandemic in 2020 changed the world in so many ways. Never before had there been such a big focus on hygiene and keeping ourselves clean and sanitised. One of the main ways to curb or prevent the spread of the virus was the introduction of mask wearing. Masks are available in various materials, colors, and with different safety ratings. Where would one find a mask that is not only eco-friendly, using all natural materials, but also has a high safety rating? There are many options available from various online shops. One such online shop that offers masks with natural materials and high safety ratings is Cremoly. Real-world people have shared their experiences and insights when buying from this company of their products, policies, processes, and procedures to help would-be shoppers with more information. By reading those customer reviews on peer review platforms such as Collected.Reviews, customers can make better-informed decisions. That’s the power of customer reviews.
Cremoly was founded in 2020 under the name Masksup. This company operates as an online mask shop for men, women and children. Cremoly was founded during the Covid-19 pandemic, and its product focus is eco-friendly masks and bags. The company has offices in Los Angeles, California, United States.
Products and Services of Cremoly:
Cremoly’s online mask shop offers products for men, women and children, with products listed in categories of masks, bags such as sling bags and backpacks, and gloggles. All masks on the online shop are FFP2 level, which offers 95% protection against particles of 0.1 microns from penetrating the mask. The masks protect from dust, pollen, shavings, and airborne contaminants such as the Covid-19 virus. Cremoly’s masks have 4 layers: A microfiber outer, a cotton cloth inner, and 2 layers of filter media in between. The filter is made of natural latex, which is impermeable and used in surgical masks. Natural latex contains no chemicals and therefore has minimal impact on the environment.
Customers can make payment on Cremoly’s online shop using credit cards from American Express, JCB, Maestro, MasterCard, and Visa.
Cremoly offers free shipping on all orders that exceed a certain value amount threshold. Processing of orders usually takes between 1 to 2 business days. Standard shipping is used, and usually takes between 5 to 8 business days to be delivered.
This company operates a 14-day returns policy. Items to be returned must be in an intact, resellable condition, and be in the original packaging. To start the returns process, customers must contact the company’s customer service department to obtain returns shipping information. Returns shipping is for the responsibility of the customer. There are no returns or exchanges on clearance items. Products on the online shop may be exchanged if the customer has received the wrong size or color, or if the product is defective. For defects, Cremoly will cover the returns shipping costs. Refunds are paid out within 7 business days of receipt of the item at the company’s facilities, with a processing time of 3 to 12 business days.
Compliments, Complaints and Tips of Cremoly:
Have you bought any products or items from Cremoly before? What did you think of their online shop? Was it easy to navigate? Did their online shop offer your preferred method of payment? Did your order arrive on time and in good condition? Did you need to return any items and if so, what did you make of their staff’s customer services? Would you recommend this company to friends and family members? Please consider writing a customer review so that other would-be shoppers will know exactly what to expect from this company. Your experience and feedback on their products, processes, procedures, and customer services are invaluable to other people who are searching for more information on this company, products, and services.