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We Collect & Analyze Reviews

Crown Jewelers
Experiences & Reviews

Crown Jewelers is a retail jeweler offering fine jewelry such as engagement rings and gold pieces through online sales and customer-facing channels. Information seekers typically look for product variety, craftsmanship details, customer service and purchasing policies when researching this type of jeweler.

Overview & Key Metrics

Reviews Analyzed 3
Positive Sentiment 67%
Latest Review 17d
Overall Rating
3.4

Our Analysis

🎯

Service quality

Some customers report helpful, attentive staff and assistance finding specific pieces; others report overcharging and alleged dishonest treatment during in-store transactions.

Share of mentions
15%
Mixed
💰

Value for money

Reviews mention competitive pricing on gold items and satisfaction with purchases, while another review alleges being overcharged and disputing billing and refunds.

Share of mentions
15%
Mixed
⚡

User experience

Users note fast delivery, clear presentation, and an easy website experience, contrasted by a negative repair/return experience requiring multiple visits.

Share of mentions
21%
Mixed
🔧

Product quality

Several reviewers describe good material quality (emerald ring, gold pieces); one report cites fit and sizing problems with a ring enhancer after purchase or repair.

Share of mentions
21%
Mixed
📞

Communication

Communication reports are limited: one reviewer describes unfulfilled promises about documentation and difficulty obtaining a certificate or resolution.

Share of mentions
7%
Mixed
⭐

Overall experience

Overall impressions vary: long-term customers report consistent satisfaction, while another customer reports a disputed transaction and unresolved service issues.

Share of mentions
21%
Mixed

View all 3 public customer reviews – filtered by relevance →

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All Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 3 reviews

All Customer Reviews

Sources: Trustpilot (2) · Collected.reviews (1) · Quotes shortened · As of: October 2025

B
BRogers
trustpilot.com Oct 01, 2025

Straight up crooks, very dishonest rips off the elderly

I went to the Jewelry Kiosk to have a piece of jewelry repaired.06/13/2025 A nice lady took me inside Crown Jewelry to check on the price. A young man...

B
BabyBrwneyez
trustpilot.com Oct 01, 2025

Great Quality

Ive been with this company for many years. Ive ordered fine quality pieces of gold jewelry with no issues ever. I love gold and they have great pr...

H
Hamilton McDonald
Collected.reviews Nov 23, 2021

Emerald engagement ring

I was hesitant at first to order an Emerald engagement ring online but decided to do so anyway and I'm glad that I did it, as I'm completely satisfied with the quality of the Emerald engagement ring I received for my wife. It was beyond our expectations! This online store has a huge selection and helpful staff who helped me find exactly what I was looking for. The presentation was very nice; it came in a beautiful box with velvet lining and the delivery was very fast. It took about two weeks to have it delivered to my house in Canada, which is what I expected.

I would highly recommend this online store if you are considering purchasing a high-end Emerald engagement ring for your loved one!

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Conclusion

Reviews show mixed signals for Crown Jewelers. Positive comments highlight product quality (an emerald engagement ring and gold pieces), attractive presentation, and timely delivery in at least one case. Conversely, a detailed negative review reports alleged overcharging, unresolved sizing and repair issues, and difficulties obtaining promised documentation. Potential customers should weigh both types of feedback: check product listings and images, request clear pricing and paperwork before purchase, and verify return/refund policies for repairs or exchanges.