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We Collect & Analyze Reviews

Cultural Elements
Experiences & Reviews

Cultural Elements is a retailer of home dรฉcor, accessories and gift items with an online presence. Shoppers commonly check product imagery, materials, shipping times and customer service policies when evaluating purchases. Independent review summaries help consumers compare product quality, pricing and afterโ€‘sales responsiveness before buying.

Overview & Key Metrics

Reviews Analyzed 1
Positive Sentiment 100%
Latest Review 1428d
Overall Rating
4.8

Our Analysis

๐ŸŽฏ

Service quality

Most items arrived promptly; one missing item was reported and a replacement was delivered within two days after followโ€‘up.

Share of mentions
17%
Mixed
๐Ÿ’ฐ

Value for money

Reviewer described items as affordable and distinctive, citing good perceived value for decorative and gift purchases.

Share of mentions
17%
Mixed
โšก

User experience

Product appearance matched website images and the ordering/contact process was straightforward, supporting a generally positive purchase experience.

Share of mentions
17%
Mixed
๐Ÿ”ง

Product quality

Items were described as unique with attractive colors and prints; the replacement scarf matched online images and met expectations.

Share of mentions
17%
Mixed
๐Ÿ“ž

Communication

Customer service responded promptly to an email, acknowledged the issue and arranged a quick replacement, resolving the problem.

Share of mentions
16%
Mixed
โญ

Overall experience

Despite an initial missing item, the reviewer was satisfied with product and service and indicated intent to purchase again.

Share of mentions
16%
Mixed

Our Independent Methodology

How we analyze customer reviews without bias

Data Collection

We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

Our AI detects patterns in genuine customer experiences without modifying content.

100% Independent

Zero company influence. No payments, no bias โ€” just real customer voices.

Always Current

Updated regularly with the latest reviews and customer feedback.

All Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 1 reviews

All Customer Reviews

Sources: Collected.reviews (1) ยท Quotes shortened ยท As of: October 2025

M
Marie Parker
Collected.reviews Nov 17, 2021

Scarf

I ordered vases, bowls, gemstones to decorate my compound and also picked a scarf. Its affordability, uniqueness, color, and prints captivated me. I wanted to present it to my sister as a gift following her graduation. Everything else arrived real quick, and I was happy about it. However, the scarf was missing. I immediately emailed the customer care service team explaining this. The customer care rep responded promptly, regretted the incident, and within two days, I had received the scarf. It was as beautiful as it appeared on their website. Their customer service is the reason I will buy from them time and again.

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Conclusion

Based on available reviews, shoppers report attractive, accurately depicted products and affordable pricing, with instances of fast delivery. When an item was missing, customer service resolved it quickly by replacing the item within two days. The sample size here is small, so look for additional reviews, photos and details on materials before deciding. Check Cultural Elements' shipping, returns and customer support policies to confirm timelines and remedies for missing or damaged items.