Based on available reviews, shoppers report attractive, accurately depicted products and affordable pricing, with instances of fast delivery. When an item was missing, customer service resolved it quickly by replacing the item within two days. The sample size here is small, so look for additional reviews, photos and details on materials before deciding. Check Cultural Elements' shipping, returns and customer support policies to confirm timelines and remedies for missing or damaged items.
Examples from available reviews (Feb 2026).
Missing scarf was promptly replaced by responsive customer service.
“Their customer service is the reason I will buy from them time and again.”
Most items arrived promptly; one missing item was reported and a replacement was delivered within two days after follow‑up.
Reviewer described items as affordable and distinctive, citing good perceived value for decorative and gift purchases.
Product appearance matched website images and the ordering/contact process was straightforward, supporting a generally positive purchase experience.
Items were described as unique with attractive colors and prints; the replacement scarf matched online images and met expectations.
Customer service responded promptly to an email, acknowledged the issue and arranged a quick replacement, resolving the problem.
Despite an initial missing item, the reviewer was satisfied with product and service and indicated intent to purchase again.
For each review, the core experience based on original source reviews.
Sources: Collected.reviews (1) · Quotes shortened · As of: February 2026
I ordered vases, bowls, gemstones to decorate my compound and also picked a scarf. Its affordability, uniqueness, color, and prints captivated me. I wanted to present it to my sister as a gift following her graduation. Everything else arrived real quick, and I was happy about it. However, the scarf was missing. I immediately emailed the customer care service team explaining this. The customer care rep responded promptly, regretted the incident, and within two days, I had received the scarf. It was as beautiful as it appeared on their website. Their customer service is the reason I will buy from them time and again.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Cultural Elements is a retailer of home décor, accessories and gift items with an online presence. Shoppers commonly check product imagery, materials, shipping times and customer service policies when evaluating purchases. Independent review summaries help consumers compare product quality, pricing and after‑sales responsiveness before buying.