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We Collect & Analyze Reviews

Curtarra
Experiences & Reviews

Curtarra is an online retailer of custom window treatments, including curtains, draperies and shades. The company provides made-to-measure ordering, sample swatches and customer support aimed at residential shoppers researching tailored window coverings.

Overview & Key Metrics

Reviews Analyzed 20
Positive Sentiment 95%
Latest Review 29d
Overall Rating
4.7

Our Analysis

๐ŸŽฏ

Service quality

Many reviews describe responsive, helpful customer service and named representatives assisting with measurements, samples and problem resolution.

Share of mentions
15%
Strong
๐Ÿ’ฐ

Value for money

A subset of reviewers report reasonable pricing or good value for the quality received; a few note prices are higher but justified.

Share of mentions
5%
Strong
โšก

User experience

Customers often praise the ordering tools, measurement guidance and sample availability; a few report slow sample delivery as a frustration.

Share of mentions
19%
Strong
๐Ÿ”ง

Product quality

Most reviewers report well-made, attractive curtains and proper tailoring; a small number note fit inconsistencies or fabric feel concerns.

Share of mentions
19%
Strong
๐Ÿ“ž

Communication

Many reviews cite prompt responses, shipment tracking and corrective emails; a few call out delayed or slow swatch delivery.

Share of mentions
16%
Strong
โญ

Overall experience

Overall impressions are positive: repeat purchases and recommendations are common, though occasional delivery or blackout-performance issues appear.

Share of mentions
25%
Strong

Our Independent Methodology

How we analyze customer reviews without bias

Data Collection

We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

Our AI detects patterns in genuine customer experiences without modifying content.

100% Independent

Zero company influence. No payments, no bias โ€” just real customer voices.

Always Current

Updated regularly with the latest reviews and customer feedback.

All Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 20 reviews

All Customer Reviews

Sources: Trustpilot (20) ยท Quotes shortened ยท As of: October 2025

A
A.Outlaw
trustpilot.com Oct 01, 2025

Beautiful Patio Curtain!

My patio curtain is beautiful! I am very happy with how it looks and the quality of the fabric. I am a...

D
Dianne Oneal
trustpilot.com Oct 01, 2025

The curtains were beautiful

The curtains were beautiful. They had the header perfect and included the little hooks so I could easily get them hung. I would like more upd...

T
Tricia
trustpilot.com Oct 01, 2025

Good customer service and samples available

I appreciated being able to get a sample before ordering curtains. The blackout curtain does a great job of keeping the room dark for sleeping. Curtar...

M
Michelle Naves
trustpilot.com Oct 01, 2025

Highly Recommend

We are so happy with our Leslie Roman shades and curtains! The service was excellent from start to finish. The quality of the produc...

D
Debra Rankl Peterson
trustpilot.com Oct 01, 2025

Fantastic

Fantastic! Hereโ€™s my experience: first, customer service (Benita) helped us with samples, measurements and answered all my questions quickly and with...

S
Susan
trustpilot.com Oct 01, 2025

Simple, quick &beautiful

Easy to order, fast delivery for a custom size a...

A
Abdallah Amireh
trustpilot.com Oct 01, 2025

Very satisfied!

Price is very reasonable. Drapes are well tailored and of good quality. Customer support is superb with effective communication, rapid r...

M
Mari
trustpilot.com Oct 01, 2025

Tell all your friends!

I recently received my third set of curtains from Curtarra and once again they are fantastic. Each order has arrived beautifully packed and ready to h...

C
Customer in McLean
trustpilot.com Oct 01, 2025

Helpful measurement instructions

Helpful measurement instructions,...

L
Lea Gonzalez
trustpilot.com Oct 01, 2025

We highly recommend Curtarra

We highly recommend Curtarra! At first, we were hesitant to use an online tool, but we were pleasantly surprised by the variety of options available....

I
Isaac
trustpilot.com Oct 01, 2025

Wonderful experience

This is my first time buying something online, and I really appreciate Ashley helping me get the measurements right and suggesting the best fabric opt...

P
Peggy Boyd
trustpilot.com Oct 01, 2025

Customer care is outstanding bc theyโ€ฆ

Customer care is outstanding bc they helped me pick the exact shape, density and size I wanted. Eventhough Iโ€™m clueless about curtains. I forgot to le...

D
David
trustpilot.com Oct 01, 2025

These curtains dim the light somewhat

These curtains dim the light somewhat, but theyโ€™re not full blackout. I...

M
Mickey
trustpilot.com Oct 01, 2025

Swatches- Over a Week?? (Weak..)

Gee, it's been over a week since I ordered samples..... Really y...

J
Jennie C
trustpilot.com Oct 01, 2025

I can't compliment this company enough

I can't compliment this company enough. I had an issue with a purchase and customer service couldn't do enough for me to make it right. I have to ment...

M
Mona ouellette
trustpilot.com Oct 01, 2025

The draperies look really great

The draperies look really great. There were some of the units that w...

B
Becky Corbett
trustpilot.com Oct 01, 2025

Great customer service

I ordered swatches and they were lost in the mail. Cutarra quickly sent out a new set. The curtains...

P
Patricio Echague
trustpilot.com Oct 01, 2025

Customer service and customizationโ€ฆ

Customer service and customization options for curtains is superb. Even after...

A
Aalaa Albaroudi
trustpilot.com Oct 01, 2025

First review I ever make on thisโ€ฆ

First review I ever make on this website! I have not even received my order yet, I merely made my order, BUT the customer service is so phenomenal. I...

C
Cynthia Meyers
trustpilot.com Oct 01, 2025

Quick to respond

Quick to respond! A...

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Conclusion

Reviewers most often highlight helpful, responsive customer serviceโ€”agents are frequently namedโ€”and clear measurement support. Product quality is commonly described as good, with tailored drapes and repeat buyers, though some note minor fit variations and one-off fabric feel concerns. Multiple reviewers recommend ordering sample swatches and using the companyโ€™s measurement guidance; several also mention tracking updates and timely shipping, while a few experienced slower sample delivery. If you need full blackout, consider confirming blackout performance or adding a liner; ask about current sample turnaround when ordering.