Reviews Analyzed
20
We Collect & Analyze Reviews
Curtarra
Experiences & Reviews
Curtarra is an online retailer of custom window treatments, including curtains, draperies and shades. The company provides made-to-measure ordering, sample swatches and customer support aimed at residential shoppers researching tailored window coverings.
Overview & Key Metrics
Positive Sentiment
95%
Latest Review
29d
Overall Rating
4.7
Our Analysis
🎯
Service quality
Many reviews describe responsive, helpful customer service and named representatives assisting with measurements, samples and problem resolution.
Share of mentions
Strong
15%
💰
Value for money
A subset of reviewers report reasonable pricing or good value for the quality received; a few note prices are higher but justified.
Share of mentions
Strong
5%
⚡
User experience
Customers often praise the ordering tools, measurement guidance and sample availability; a few report slow sample delivery as a frustration.
Share of mentions
Strong
19%
🔧
Product quality
Most reviewers report well-made, attractive curtains and proper tailoring; a small number note fit inconsistencies or fabric feel concerns.
Share of mentions
Strong
19%
📞
Communication
Many reviews cite prompt responses, shipment tracking and corrective emails; a few call out delayed or slow swatch delivery.
Share of mentions
Strong
16%
⭐
Overall experience
Overall impressions are positive: repeat purchases and recommendations are common, though occasional delivery or blackout-performance issues appear.
Share of mentions
Strong
25%
Our Independent Methodology
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Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
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Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 20 verified reviews (October 2025).
Fantastic
"Fantastic! Here’s my experience: first, customer service (Benita) helped us with samples, measurements and answered all my questions quickly and with..."
Debra Rankl Peterson
Trustpilot
Oct 01, 2025
Featured for: agent assistance, tracking, strong product
Swatches- Over a Week?? (Weak..)
"Gee, it's been over a week since I ordered samples..... Really y..."
Mickey
Trustpilot
Oct 01, 2025
Featured for: slow sample delivery complaint
Good customer service and samples available
"I appreciated being able to get a sample before ordering curtains. The blackout curtain does a great job of keeping the room dark for sleeping. Curtar..."
Tricia
Trustpilot
Oct 01, 2025
Featured for: blackout works but fabric concerns
Highly Recommend
"We are so happy with our Leslie Roman shades and curtains! The service was excellent from start to finish. The quality of the produc..."
Michelle Naves
Trustpilot
Oct 01, 2025
Featured for: explicit recommendation: service and value
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 20 reviews
All Customer Reviews
Sources: Trustpilot (20) · Quotes shortened · As of: October 2025
A
A.Outlaw
trustpilot.com
Oct 01, 2025
Beautiful Patio Curtain!
My patio curtain is beautiful! I am very happy with how it looks and the quality of the fabric. I am a...
D
Dianne Oneal
trustpilot.com
Oct 01, 2025
The curtains were beautiful
The curtains were beautiful. They had the header perfect and included the little hooks so I could easily get them hung. I would like more upd...
T
Tricia
trustpilot.com
Oct 01, 2025
Good customer service and samples available
I appreciated being able to get a sample before ordering curtains. The blackout curtain does a great job of keeping the room dark for sleeping. Curtar...
M
Michelle Naves
trustpilot.com
Oct 01, 2025
Highly Recommend
We are so happy with our Leslie Roman shades and curtains! The service was excellent from start to finish. The quality of the produc...
D
Debra Rankl Peterson
trustpilot.com
Oct 01, 2025
Fantastic
Fantastic! Here’s my experience: first, customer service (Benita) helped us with samples, measurements and answered all my questions quickly and with...
S
Susan
trustpilot.com
Oct 01, 2025
Simple, quick &beautiful
Easy to order, fast delivery for a custom size a...
A
Abdallah Amireh
trustpilot.com
Oct 01, 2025
Very satisfied!
Price is very reasonable. Drapes are well tailored and of good quality. Customer support is superb with effective communication, rapid r...
M
Mari
trustpilot.com
Oct 01, 2025
Tell all your friends!
I recently received my third set of curtains from Curtarra and once again they are fantastic. Each order has arrived beautifully packed and ready to h...
C
Customer in McLean
trustpilot.com
Oct 01, 2025
Helpful measurement instructions
Helpful measurement instructions,...
L
Lea Gonzalez
trustpilot.com
Oct 01, 2025
We highly recommend Curtarra
We highly recommend Curtarra! At first, we were hesitant to use an online tool, but we were pleasantly surprised by the variety of options available....
I
Isaac
trustpilot.com
Oct 01, 2025
Wonderful experience
This is my first time buying something online, and I really appreciate Ashley helping me get the measurements right and suggesting the best fabric opt...
P
Peggy Boyd
trustpilot.com
Oct 01, 2025
Customer care is outstanding bc they…
Customer care is outstanding bc they helped me pick the exact shape, density and size I wanted. Eventhough I’m clueless about curtains. I forgot to le...
D
David
trustpilot.com
Oct 01, 2025
These curtains dim the light somewhat
These curtains dim the light somewhat, but they’re not full blackout. I...
M
Mickey
trustpilot.com
Oct 01, 2025
Swatches- Over a Week?? (Weak..)
Gee, it's been over a week since I ordered samples..... Really y...
J
Jennie C
trustpilot.com
Oct 01, 2025
I can't compliment this company enough
I can't compliment this company enough. I had an issue with a purchase and customer service couldn't do enough for me to make it right. I have to ment...
M
Mona ouellette
trustpilot.com
Oct 01, 2025
The draperies look really great
The draperies look really great. There were some of the units that w...
B
Becky Corbett
trustpilot.com
Oct 01, 2025
Great customer service
I ordered swatches and they were lost in the mail. Cutarra quickly sent out a new set. The curtains...
P
Patricio Echague
trustpilot.com
Oct 01, 2025
Customer service and customization…
Customer service and customization options for curtains is superb. Even after...
A
Aalaa Albaroudi
trustpilot.com
Oct 01, 2025
First review I ever make on this…
First review I ever make on this website! I have not even received my order yet, I merely made my order, BUT the customer service is so phenomenal. I...
C
Cynthia Meyers
trustpilot.com
Oct 01, 2025
Quick to respond
Quick to respond! A...
Conclusion
Reviewers most often highlight helpful, responsive customer service—agents are frequently named—and clear measurement support. Product quality is commonly described as good, with tailored drapes and repeat buyers, though some note minor fit variations and one-off fabric feel concerns. Multiple reviewers recommend ordering sample swatches and using the company’s measurement guidance; several also mention tracking updates and timely shipping, while a few experienced slower sample delivery. If you need full blackout, consider confirming blackout performance or adding a liner; ask about current sample turnaround when ordering.