Curtarra
Experiences & Reviews
Curtarra is an online retailer of custom window treatments, including curtains, draperies and shades. The company provides made-to-measure ordering, sample swatches and customer support aimed at residential shoppers researching tailored window coverings.
Overview & Key Metrics
Our Analysis
Service quality
Many reviews describe responsive, helpful customer service and named representatives assisting with measurements, samples and problem resolution.
Value for money
A subset of reviewers report reasonable pricing or good value for the quality received; a few note prices are higher but justified.
User experience
Customers often praise the ordering tools, measurement guidance and sample availability; a few report slow sample delivery as a frustration.
Product quality
Most reviewers report well-made, attractive curtains and proper tailoring; a small number note fit inconsistencies or fabric feel concerns.
Communication
Many reviews cite prompt responses, shipment tracking and corrective emails; a few call out delayed or slow swatch delivery.
Overall experience
Overall impressions are positive: repeat purchases and recommendations are common, though occasional delivery or blackout-performance issues appear.
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Data Collection
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AI Analysis
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Featured Customer Experiences
Representative examples from 20 verified reviews (October 2025).
Fantastic
"Fantastic! Hereโs my experience: first, customer service (Benita) helped us with samples, measurements and answered all my questions quickly and with..."
Swatches- Over a Week?? (Weak..)
"Gee, it's been over a week since I ordered samples..... Really y..."
Good customer service and samples available
"I appreciated being able to get a sample before ordering curtains. The blackout curtain does a great job of keeping the room dark for sleeping. Curtar..."
Highly Recommend
"We are so happy with our Leslie Roman shades and curtains! The service was excellent from start to finish. The quality of the produc..."
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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All Customer Reviews
Sources: Trustpilot (20) ยท Quotes shortened ยท As of: October 2025
Beautiful Patio Curtain!
My patio curtain is beautiful! I am very happy with how it looks and the quality of the fabric. I am a...
The curtains were beautiful
The curtains were beautiful. They had the header perfect and included the little hooks so I could easily get them hung. I would like more upd...
Good customer service and samples available
I appreciated being able to get a sample before ordering curtains. The blackout curtain does a great job of keeping the room dark for sleeping. Curtar...
Highly Recommend
We are so happy with our Leslie Roman shades and curtains! The service was excellent from start to finish. The quality of the produc...
Fantastic
Fantastic! Hereโs my experience: first, customer service (Benita) helped us with samples, measurements and answered all my questions quickly and with...
Simple, quick &beautiful
Easy to order, fast delivery for a custom size a...
Very satisfied!
Price is very reasonable. Drapes are well tailored and of good quality. Customer support is superb with effective communication, rapid r...
Tell all your friends!
I recently received my third set of curtains from Curtarra and once again they are fantastic. Each order has arrived beautifully packed and ready to h...
Helpful measurement instructions
Helpful measurement instructions,...
We highly recommend Curtarra
We highly recommend Curtarra! At first, we were hesitant to use an online tool, but we were pleasantly surprised by the variety of options available....
Wonderful experience
This is my first time buying something online, and I really appreciate Ashley helping me get the measurements right and suggesting the best fabric opt...
Customer care is outstanding bc theyโฆ
Customer care is outstanding bc they helped me pick the exact shape, density and size I wanted. Eventhough Iโm clueless about curtains. I forgot to le...
These curtains dim the light somewhat
These curtains dim the light somewhat, but theyโre not full blackout. I...
Swatches- Over a Week?? (Weak..)
Gee, it's been over a week since I ordered samples..... Really y...
I can't compliment this company enough
I can't compliment this company enough. I had an issue with a purchase and customer service couldn't do enough for me to make it right. I have to ment...
The draperies look really great
The draperies look really great. There were some of the units that w...
Great customer service
I ordered swatches and they were lost in the mail. Cutarra quickly sent out a new set. The curtains...
Customer service and customizationโฆ
Customer service and customization options for curtains is superb. Even after...
First review I ever make on thisโฆ
First review I ever make on this website! I have not even received my order yet, I merely made my order, BUT the customer service is so phenomenal. I...
Quick to respond
Quick to respond! A...
Conclusion
Reviewers most often highlight helpful, responsive customer serviceโagents are frequently namedโand clear measurement support. Product quality is commonly described as good, with tailored drapes and repeat buyers, though some note minor fit variations and one-off fabric feel concerns. Multiple reviewers recommend ordering sample swatches and using the companyโs measurement guidance; several also mention tracking updates and timely shipping, while a few experienced slower sample delivery. If you need full blackout, consider confirming blackout performance or adding a liner; ask about current sample turnaround when ordering.