Reviewers most often praise Diecast Models Wholesale for fast shipping, careful bubble-wrap packaging and intact deliveries—attributes collectors highlight. Several customers also point to competitive pricing and flat-rate shipping as a reason to place larger orders. However, a minority of reviews report service or communication breakdowns, including pickup refusals, missed emails and slow problem resolution. Prospective buyers should weigh frequent reports of reliable packaging and prompt delivery against occasional service complaints; check the seller's fulfillment and return policies and use tracking to monitor orders.
Examples from available reviews (Nov 2021 – Feb 2026).
Refused courier pickup and refused to print shipping label, losing business.
“can’t even print a label and stick on a box?!”
Competitive prices and $9.95 flat-rate shipping with secure packaging.
“$9.95 flat rate shipping cost”
Items arrive fast, well-packaged, and flawless for collectors.
“Items arrive fast and secure.”
Reviewer complains company was unresponsive and did not address problems.
“WHAT A BUNCH OF A HOLES LAZY WILL NOT ADDRESS A PROBLEMS”
Many reviewers report fast, reliable shipping and helpful reps; a minority reported service failures such as pickup refusals and wrong fulfillment.
Several reviewers praise competitive pricing and flat-rate shipping that enabled larger orders; available data is limited to a few comments.
Customers commonly describe straightforward ordering, intuitive site navigation and quick processing; a small number reported delays or missed emails.
Most reviewers report models arriving flawless and well-wrapped, with boxes protected from dents; collectors frequently praise the packaging care.
Many buyers received proactive shipment emails and tracking; others reported ignored messages, forgotten emails or poor problem resolution.
A clear majority describe positive overall experiences with prompt delivery and intact products; a minority experienced unresolved service or communication issues.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (14) · Collected.reviews (1) · bbb.org (1) · Quotes shortened · As of: February 2026
Fast delivery, good tracking, well-packaged models arrived intact.
“the packaging was very good and the models intact.”
Refused courier pickup and refused to print shipping label, losing business.
“can’t even print a label and stick on a box?!”
Items arrive fast, well-packaged, and flawless for collectors.
“Items arrive fast and secure.”
First order arrived very fast and in perfect condition.
“All items arrived extremely fast and in perfect condition”
Package arrived early with safe, fast shipping and bubble wrapped items.
“My package arrived earlier than expected.”
Reviewer complains company was unresponsive and did not address problems.
“WHAT A BUNCH OF A HOLES LAZY WILL NOT ADDRESS A PROBLEMS”
Recent orders delayed or missing, reviewer feels funds were taken.
“feel they just stole my money”
Fast and safe delivery leading to a five-star experience.
“Thank you for your fast and safe delivery.”
Competitive prices and $9.95 flat-rate shipping with secure packaging.
“$9.95 flat rate shipping cost”
Intuitive site, competitive pricing, early delivery, and excellent packaging impressed customer.
“every part of my purchasing experience was phenomenal.”
Packaging and delivery exceeded expectations despite prior negative forum reports.
“The packaging and delivery were beyond my expectations.”
Model shipped quickly and packaged well with a small flat-rate fee.
“The model I ordered Thursday night showed up this Saturday afternoon.”
Received factory-sealed M2 truck sets quickly and became a permanent customer.
“I couldn't be happier!!!”
Received a more expensive model than ordered but still praised product quality.
“they send you great models!”
Order never shipped despite payment; seller sold items elsewhere and cancelled.
“confirmed order was never shipped”
I highly recommend this site to anyone who is looking for great merchandise at a great price. I am really extremely impressed with the service and professionalism of this website. I ordered the 2012 F1 Ferrari 1:43 model here and I was really impressed with the speed of delivery and excellent packaging. It was sent to me in a good condition. The transaction was quick and easy. The rep (I actually cannot remember his name) was friendly and accommodating. He sent me emails every step of the way to make sure I was satisfied with my purchase. I will definitely use this site again!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Diecast Models Wholesale is an online seller and distributor of diecast scale model vehicles serving collectors and resellers. The company lists and ships manufactured scale models and accessories in multiple scales and supports both single-item and bulk purchasing. Consumers searching reviews typically evaluate order fulfillment, packaging care, shipping speed, pricing and customer service policies when deciding to buy from this type of specialist retailer.