Reviews Analyzed
16
We Collect & Analyze Reviews
D'iyanu
Experiences & Reviews
D'iyanu is an online fashion retailer focused on African-print and culturally inspired apparel for men and women. The brand sells clothing and accessories through its e-commerce site and ships to domestic and international customers. Shoppers researching D'iyanu often look for details on sizing, fabric quality, delivery times, return policies, and international duties.
Overview & Key Metrics
Positive Sentiment
63%
Latest Review
22d
Overall Rating
3.6
Our Analysis
🎯
Service quality
Reviews describe both helpful, quick customer-service (order replacements) and unhelpful or inconsistent service responses, especially around returns.
Share of mentions
Mixed
12%
💰
Value for money
Several customers say quality or refunds didn’t match price; unexpected duties and partial refunds reduced perceived value.
Share of mentions
Weak
8%
⚡
User experience
Many customers report good fit and prompt delivery, while a notable number report sizing runs large/long and needing alterations or exchanges.
Share of mentions
Mixed
22%
🔧
Product quality
Most reviewers praise fabric, stitching and unique prints; a minority report pilling, cheap finish, or poor construction on specific items.
Share of mentions
Strong
22%
📞
Communication
Multiple reviews cite poor transparency on returns, refunds and international duties; a few mention timely updates and replacements.
Share of mentions
Weak
12%
⭐
Overall experience
Overall impressions are split: many positive experiences with quality and delivery, while others report frustrating returns, sizing, or cost surprises.
Share of mentions
Mixed
25%
Our Independent Methodology
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Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
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Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 16 verified reviews (October 2025).
Customer service is outstanding
"Customer service is outstanding. Quality of clothes is excellent. The material is very high quality fabric and sewn with strong stitching. The colorfu..."
Thelma Harris
Trustpilot
Oct 01, 2025
Featured for: excellent service and replacement
Returns are a JOKE & you don’t get all your money back! BEWARE!!!
"Returns are a JOKE. Ordered a dress and went by the size chart they provided- it was HUGE and way too long. Dress was $100 and I also ordered some oth..."
A.M.
Trustpilot
Oct 01, 2025
Featured for: detailed refund and returns complaint
Quality is not work the price
"Quality is not worth the price. Followed the washing instructions and after one wash the sweater looked horrible. They have a spelling error on the ca..."
Nita
Trustpilot
Oct 01, 2025
Featured for: quality and customer service complaint
Well made and designed sweater.
"Received the Tribal sweater as a gift. It fit well and is..."
Miles
Trustpilot
Oct 01, 2025
Featured for: well-constructed sweater, positive fit
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 16 reviews
All Customer Reviews
Sources: Trustpilot (16) · Quotes shortened · As of: October 2025
R
Rhema Bland
trustpilot.com
Oct 01, 2025
Disappointed
Disappointed. I purchased the Sekaia Women's African Print Button-Up Vest in small and the material and fit were pretty terrible. The print is cute, b...
D
Dorn Walker
trustpilot.com
Oct 01, 2025
Amazing fit, style, and quality
Great Quality, style, and fit...
N
Nita
trustpilot.com
Oct 01, 2025
Quality is not work the price
Quality is not worth the price. Followed the washing instructions and after one wash the sweater looked horrible. They have a spelling error on the ca...
T
Thelma Harris
trustpilot.com
Oct 01, 2025
Customer service is outstanding
Customer service is outstanding. Quality of clothes is excellent. The material is very high quality fabric and sewn with strong stitching. The colorfu...
S
Shining Beyond Sight
trustpilot.com
Oct 01, 2025
Nice Material, BUT A GARBAGE BUSINESS!
For men buying their pants...THEY COME IN ONE SIZE! You MUST be able to wear pants that have a 30" INseam. I am 6' 0", my inseam is AT LEAST 34"..BS...
E
Elaine Lee
trustpilot.com
Oct 01, 2025
Love my pieces and shopping experience
I have ordered 2 beautiful dresses and jewelry from this company. The fabric qua...
A
A.M.
trustpilot.com
Oct 01, 2025
Returns are a JOKE & you don’t get all your money back! BEWARE!!!
Returns are a JOKE. Ordered a dress and went by the size chart they provided- it was HUGE and way too long. Dress was $100 and I also ordered some oth...
L
L H
trustpilot.com
Oct 01, 2025
Don’t buy, stick with local vendors for African attire
A piece of material for $60. The clothes run big and not true to size. I attempted an exchange and although I paid...
B
BLANCHE HORNE
trustpilot.com
Oct 01, 2025
I received my order within one week
I received my order within one week. I was quite surprised. I love my two piece suit. It fits perfect. I am 5'7" I wei...
N
Naveh Riles
trustpilot.com
Oct 01, 2025
The material and everything is awesome
The material and everything is awesome, but I am a very short individual (4’6) and my dress did not fit me. I ordered an extra small as w...
M
Miles
trustpilot.com
Oct 01, 2025
Well made and designed sweater.
Received the Tribal sweater as a gift. It fit well and is...
f
fabienne c
trustpilot.com
Oct 01, 2025
a 121$ dress an additional 70$ in shipping and 154$ for Canadians
I bought the Chidima Women's African Print Stretch Tunic Dress (Natural Mudcloth) and Aniq Women's African Print Stretch Blazer Dress and pants (Tan B...
E
Edna Nwosu
trustpilot.com
Oct 01, 2025
The service was excellent
The service was excellent. Outfits fit pe...
M
Millsberry Millatime
trustpilot.com
Oct 01, 2025
I LOOOVE this website
I LOOOVE this website. Ordered from this for the first time and it for sure won’t be the last. Clothes fit so comfortable a...
N
Nichole Battle-Walker
trustpilot.com
Oct 01, 2025
Love this company
Love this company! I've never had any...
L
Layla Jackson
trustpilot.com
Oct 01, 2025
D'iyanu is legit!
I ordered a skirt from this site and it was gorgeous. Sizing was great, fabric was nic...
Conclusion
Customer feedback for D'iyanu shows recurring strengths and weaknesses. Positive reviews frequently cite high-quality fabrics, solid construction, attractive prints, accurate fit, and fast delivery. Negative reports center on inconsistent sizing (items running large or too long), problems with returns or partial refunds, and surprise international duties or shipping charges. Prospective buyers should review size charts closely, read the return/refund policy before purchase, and factor potential duties into total cost when ordering internationally. When assessing D'iyanu, weigh the noted fabric and design praise against the reported issues with returns, sizing, and fee transparency.