Reviews for Dorris Wedding show a clear split in customer outcomes. A significant group report good-quality dresses, accurate photos, quick shipping and helpful service for alterations. At the same time multiple reviewers describe late or missing deliveries, sizing inaccuracies, expensive return or alteration costs, and unresolved refund disputes. If you consider purchasing, check size charts carefully, allow extra lead time for delivery, and review the return policy and payment protections before ordering.
Examples from available reviews (Dec 2021 – Feb 2026).
Dresses matched photos, arrived quickly, great quality and excellent customer service.
“The quality of the dresses was amazing for the price”
Late shipping, poor fit, and costly return process to China reported.
“The whole experience was miserable.”
Dress is gorgeous and quality is fantastic; arrived quickly.
“This dress is gorgeous and the quality is fantastic”
Ordered two dresses, seller kept money and did not ship items.
“They kept my money and never sent me either dress”
Customer service experiences vary: several reviewers describe helpful, responsive staff and fixes; a comparable share report unresponsiveness, cancelled orders, or withheld refunds.
Perceived value is divided: some call dresses affordable and worth the cost, while many cite high return or alteration fees and lost refunds that reduce overall value.
Ordering and delivery are inconsistent: many customers received items quickly and well packaged, while others reported long delays, missing shipments, or poor packaging on arrival.
Product quality comments are mixed: numerous reviewers praise fabric, fit and detailing; several report wrong colors, poor stitching, inaccurate measurements or garments not matching photos.
Communication is uneven: some buyers received prompt replies and proactive solutions, but many describe no response, confusing emails or difficult return coordination.
Overall impressions are split: many customers report satisfied purchases and compliments, while a substantial subset experienced delivery, refund or fit problems leading to negative reviews.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (32) · Sitejabber (20) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Custom sizing produced flawless fit and saved alteration costs.
“The fit was flawless”
Found a beautiful, affordable dress with helpful customer service.
“it was even more gorgeous than I expected, and the quality was incredible”
Ordering through site was smooth and dress arrived stunning and well-made.
“The whole process, from browsing to delivery, was smooth and stress-free.”
Dress is beautiful, high quality, and fits size 12 perfectly.
“I love the dress, it's so beautiful with high quality, great fabric and fits perfectly!”
Lace is beautiful and embellished; reviewer would buy from them again.
“Beautiful lace, it's full of diamonds and everyone says it's so beautiful.”
Custom dress arrived quickly via express service and fit well.
“Their express service is really great.”
Satisfied with soft fabric, intricate pattern, and early delivery.
“I am very satisfied with this dress.”
Reviewer says returns delayed until policy expired and dress quality poor.
“They have a 30-day return policy but delay responding to your request for return until your 30 day limit is up!”
Need to return dress but customer service is unresponsive.
“Customer Service is not responding.”
Dress not ready and delivery delayed, causing stress before wedding.
“my dress wasn't ready for delivery”
Received wrong-colored dress and seller refused to pay return postage.
“Be prepared to pay for return postage when THEY send the wrong dress.”
Dress fit accurately, arrived quickly, and looked beautiful for the wedding.
“The dress for wedding was so beautiful”
We ordered 3 bridesmaids dresses from this company for my upcoming wedding. I read the reviews before ordering and was a little hesitant, but decided to order anyway because of the prices. The dresses arrived quickly and looked just like the pictures online, so I was happy with that. The quality of the dresses was amazing for the price, and the customer service was fantastic. The dresses were also delivered in a very timely manner and very well packaged, with no damage at all. We had to make a few small alterations to the dresses, and the company was more than happy to help us out. We would like to thank their customer service team for going above and beyond to help us out, and we would definitely recommend this company to anyone looking for beautiful, affordable dresses!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Dorris Wedding is an online retailer focused on bridal and formalwear, including wedding gowns and bridesmaid dresses sold through an e-commerce storefront. People researching Dorris Wedding commonly look for information about fit, fabric quality, shipping times, returns and customer support.