Many reviewers describe problems with shipping, returns, and refunds. Several customers report negative physical reactions after taking the supplements. One review reports major weight loss with Lemon Sips, but it is the only one with that result. Billing issues and poor customer support come up repeatedly.
Examples from available reviews (Dec 2021 – Mar 2026).
Returned items but received a gift card instead of a refund.
“I just want my $127 credit to my card.”
Only one of two ordered bottles shipped; company won't refund.
“Won't refund won't ship so lost $65”
Product worsened symptoms and company refused a refund after 90 days.
“did absolutely nothing and actually made me feel worse!”
Lemon sips helped her lose about 25 pounds in two months.
“I have lost about 25 pounds in a span of about 2 months”
Reviews often mention refunds that never arrive, partial shipments, and charges tied to returning the wrong items. Several people say they were billed again after canceling and then waited a long time for refunds. These problems show up across different products and order types.
Some customers say the pricing feels high, especially when orders arrive missing items or incomplete. One review says the product costs more than similar in-store options. Billing mistakes and refunds that don’t get processed add to the sense of poor value.
Experiences cluster around two themes: negative physical reactions and one standout weight-loss result. Reported side effects include worsened menopausal symptoms and nausea. The weight-loss report is positive but appears only once.
Several reviewers say the products triggered symptoms or caused severe nausea after short use. One person reports no benefit and says their condition got worse. A few also mention packaging issues or items that seemed underfilled.
Customers describe customer service as unhelpful or hard to reach when they asked for refunds or fixes. Multiple reviews say refund requests stayed unresolved and caution others about relying on support. Slow responses and unclear return guidance come up repeatedly.
Most reviews are low-rated and focus on service problems and negative health effects. Positive comments exist but are rare next to the complaints. Overall, frequent issues stand in sharp contrast to a single favorable result.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (11) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Returned items but received a gift card instead of a refund.
“I just want my $127 credit to my card.”
Only one of two ordered bottles shipped; company won't refund.
“Won't refund won't ship so lost $65”
Received wrong order after long delay and charged to return it.
“they will charge $10 for shipping to return an order THEY GOT INCORRECT.”
Products are overpriced compared to in-store alternatives.
“costs 20x more than in store.”
Repeated billing on cancelled subscriptions and unhelpful customer service.
“They owe me several hundred dollars.”
Reviewer warns others about unprofessional customer service.
“DO NOT TRUST DR KELLYANN”
Product worsened the reviewer's pre-menopausal symptoms.
“I also felt worse pre-menopausal symptoms after I started the 3 month trial.”
Peri+ Menopause made symptoms worse leading to stopping after a month.
“they became worse - so much so that I stopped taking it after a month.”
Product worsened symptoms and company refused a refund after 90 days.
“did absolutely nothing and actually made me feel worse!”
Products caused severe nausea despite the plan's effectiveness.
“the products made me vomit.”
Lemon Sips caused nausea, were underfilled, and refund wasn't processed.
“over a month and not refund has been processed”
With Lemon sips, I am back on track to losing weight without feeling tired and disgusting. I gained too much weight after giving birth to my last child and developed other health issues due to the extra body weight. Even though I tried several methods suggested by different friends and doctors, none of them worked for me. When I saw one of my friends getting a good result from Dr. Kellyann products, I decided to give them a try because her staff are friendly and will guide you appropriately. I am writing this to express my satisfaction and gratitude to the staff of Dr. Kellyann as well as the lemon sips products. I am drinking lemon sips throughout the day and I have never felt any pains in my body since then. I have lost about 25 pounds in a span of about 2 months without spending lots of dollars buying expensive diet supplements. I recommend the company!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Dr. Kellyann sells dietary supplements and weight-management products online. The site includes product pages with ingredient information and directions. Shoppers can buy one-time items or sign up for recurring subscription shipments through the online store. The brand also posts program guides and meal-plan resources linked to its product lines. Orders ship through the company’s e-commerce store, with return and support options listed on the website.