Reviews Analyzed
20
We Collect & Analyze Reviews
Dream Pairs
Experiences & Reviews
Dream Pairs is an online footwear brand offering budget-oriented shoes and boots across multiple e-commerce channels. The label is known for a wide range of women’s casual and dress styles at lower price points. Consumers researching Dream Pairs typically look for information on sizing, durability, delivery and return policies when deciding whether to buy.
Overview & Key Metrics
Positive Sentiment
40%
Latest Review
28d
Overall Rating
2.6
Our Analysis
🎯
Service quality
Multiple reviewers describe unresponsive or slow support when requesting refunds or exchanges; a minority note helpful, prompt assistance in isolated cases.
Share of mentions
Weak
11%
💰
Value for money
Many customers report good value—comfortable, affordable shoes and repeat purchases—while others cite price changes and durability problems that reduce perceived value.
Share of mentions
Mixed
14%
⚡
User experience
Ordering and delivery reports vary: some buyers received fast deliveries via third‑party retailers, while others faced shipping limits, missing items, or difficult exchanges.
Share of mentions
Weak
13%
🔧
Product quality
Several customers praise comfort and fit for certain styles; an almost equal share report sizing inconsistencies, defects, or items that deteriorate quickly.
Share of mentions
Mixed
23%
📞
Communication
Frequent complaints about no replies to emails or unresolved claims; a smaller number of reviews describe clear, personal and useful responses from support staff.
Share of mentions
Weak
10%
⭐
Overall experience
Overall impressions are split: positive notes on comfort and price contrast with recurrent reports of poor after‑sales service, sizing problems and quality issues.
Share of mentions
Weak
29%
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
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Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 20 verified reviews (October 2025).
Avoid this brand
"Avoid this brand. Ordered 2 pairs of shoes and received defective products. Reached out for a refund to dream pairs as I no..."
Marawan El Zeftawy
Trustpilot
Oct 01, 2025
Featured for: Defective items, no refund response
Fabulous experience
"I recently bought 2 pairs of sandals from this company for the 1st time. I was slightly apprehensive about the quality I would receive at this price p..."
Lise Snowy
Trustpilot
Oct 01, 2025
Featured for: Positive product and customer service
What a discovery!
"What a discovery! I have found these shoes on shein and they were way cheaper than on their website. They were delivered 3 days after ordering, straig..."
Aneta
Trustpilot
Oct 01, 2025
Featured for: Fast delivery; comfortable, lightweight shoes
I Worst boots I ever brought
"I purchased the faux fur winter snow boots in the correct size for me. They looked good when I opened them. I could not get my foot into the boot. I t..."
Susan Veleke
Trustpilot
Oct 01, 2025
Featured for: Poor fit; return policy issue
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 20 reviews
All Customer Reviews
Sources: Trustpilot (20) · Quotes shortened · As of: October 2025
M
Marawan El Zeftawy
trustpilot.com
Oct 01, 2025
Avoid this brand
Avoid this brand. Ordered 2 pairs of shoes and received defective products. Reached out for a refund to dream pairs as I no...
S
Sylvia Allison
trustpilot.com
Oct 01, 2025
I have now purchased six pairs of Dream…
I have now purchased six pairs of Dream Shoes ladies sandals. I have worn some all summer and found them to be comfortable and relia...
C
C Williams
trustpilot.com
Oct 01, 2025
The worst fitting heels…
If I could give a zero that would describe the comfortable of their heels,I wear a 6.5 a couple of hrs later they have stretched to a 7.5, when tr...
A
Aneta
trustpilot.com
Oct 01, 2025
What a discovery!
What a discovery! I have found these shoes on shein and they were way cheaper than on their website. They were delivered 3 days after ordering, straig...
D
D M
trustpilot.com
Oct 01, 2025
Ordered 3 pairs of shoes
Ordered 3 pairs of shoes, received 1 pair and had to file a claim for a refund through Amazon pay, they ask me to drop our claim with Amazon pay and t...
P
Pamela Brumpton
trustpilot.com
Oct 01, 2025
Last year I got shoes
Last year I got shoes. For my daughter wedding. It her first anniversary and was going to wear them again and one shoes is...
E
Elizabeth Oakes
trustpilot.com
Oct 01, 2025
Just purchased a pair of Dream Pairs…
Just purchased a pair of Dream Pairs green boots and th...
r
rhona obrien
trustpilot.com
Oct 01, 2025
I've bought a few pairs now started…
I've bought a few pairs now started with a black pair but they were so comfy I bought in cream and also got block h...
L
Lise Snowy
trustpilot.com
Oct 01, 2025
Fabulous experience
I recently bought 2 pairs of sandals from this company for the 1st time. I was slightly apprehensive about the quality I would receive at this price p...
S
Susan Veleke
trustpilot.com
Oct 01, 2025
I Worst boots I ever brought
I purchased the faux fur winter snow boots in the correct size for me. They looked good when I opened them. I could not get my foot into the boot. I t...
D
Denise McCall
trustpilot.com
Oct 01, 2025
I bought a pair of boots from Amazon…
I bought a pair of boots from Amazon they was brown knee length faux suede was 31 99 when they came I tried on and was...
Z
Zoey Jones
trustpilot.com
Oct 01, 2025
They just fall apart
I got a pair on dream pair combat boots and after only 1 years t...
K
Kathy
trustpilot.com
Oct 01, 2025
Lovely Fall Boots
Love, love, love. I always gravitate to this brand for my knee high fall/autumn boots. They are comfy, practical, cute, durable, and affordable. I lov...
p
patrina boyle
trustpilot.com
Oct 01, 2025
stolen money
As you can see I got in touch with the support email and have not heard a word back, this company is a fraud and steal money fro...
D
Deborah Pawlowski
trustpilot.com
Oct 01, 2025
Perfect! Look great, sturdy, fit great !
My boots arrived quickly and when I opened box I was thrilled ! I order a half size...
R
Rose Easton
trustpilot.com
Oct 01, 2025
NO RESPONSE TO CUSTOMER REQUESTS
SOMETHING IS VERY WRONG WITH THIS COMPANY'S CUSTOMER SERVICE. MY SISTER WHO IS OLD AND A RETIRED LADY ORDERED 2 X PAIRS OF SANDALS SHE WAS CHARGED FOR...
S
Susan Newman Robinson
trustpilot.com
Oct 01, 2025
All I want to do is exchange my sandals…
All I want to do is exchange my sandals for a larger pair and despite email after email they wont address the issue - telling me I need to send a vide...
J
Joanne
trustpilot.com
Oct 01, 2025
Ordered a pair of sandals from Dream…
Ordered a pair of sandals from Dream Footwear when they arrived incorrect colour and too small . Have tried numer...
C
Charmaine
trustpilot.com
Oct 01, 2025
Shipping to Canada
I purchase through Just Fab, and there are Dream Pairs boots on their site... no shipping to Canada... even though Just Fab...
D
Donna Hopkins
trustpilot.com
Oct 01, 2025
The only tennis shoes that don't hurt…
The only tennis shoes that d...
Conclusion
Reviews show a clear split: many buyers praise Dream Pairs for comfort, affordability and repeat purchases on specific styles, while numerous others report sizing inconsistencies, defects and products that fail after limited use. A recurring problem in the review set is lack of timely response to refund, return or exchange requests. If you are considering Dream Pairs, check size guidance closely, read recent reviews for the specific model, and retain order records and photos. Purchasing through retailers with clear return policies may reduce risk if you need exchanges or refunds.