Available feedback highlights attentive staff who assisted throughout the purchase, a positive gifting outcome for peacock earrings, and a smooth online buying experience. The single review also notes a favorable price and expresses intent to return. These observations indicate strengths in service, product satisfaction, and ease of purchase, but they are based on one customer report. Prospective buyers should seek additional reviews, verify return and warranty policies, and compare prices before making a decision.
Examples from available reviews (Jan 2012 – Feb 2026).
Bought peacock earrings and was impressed by customer service.
“I was impressed with the level of customer service I was provided.”
Reviewer describes attentive, knowledgeable staff who checked in periodically and helped secure the right item throughout the purchase experience.
Single review reports getting a 'great deal' on peacock earrings and being satisfied with the price paid for the purchase.
Reviewer found the online purchase easier than shopping in person and states intent to return, indicating a straightforward buying flow.
The purchased item met expectations: the recipient 'loved' the peacock earrings, suggesting satisfactory appearance and gifting outcome.
Staff communication described as proactive: attendants checked up periodically and customer service reps were knowledgeable in this review.
Reviewer expresses overall satisfaction and intent to return, citing service, product fit, and an easy online purchase as reasons.
For each review, the core experience based on original source reviews.
Sources: Sitejabber (14) · Trustpilot (9) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Price comparison claims the jacket is overpriced compared to Shein.
“This is a rip off!”
Blouse arrived in seven days; reviewer was satisfied overall.
“it got delivered within 7 days”
Reviewer praises product designs, materials, and customer service.
“Great products, love the designs.”
Website was easy to use and shipping was on time.
“The website is easy to use”
Initially skeptical, reviewer found product met expectations and recommends.
“This actually delivered exactly what it promised”
Order arrived and reviewer was happy with it.
“My order came today and I am happy with it”
Reviewer loves their clothes and reports good quality so far.
“Love there clothes, ordered few and so far good quality”
Order arrived and reviewer was happy with it.
“My order came today and I am happy with it”
Customer alleges received misleading dresses and poor refund communication.
“Refused a refund.”
I contacted Eastern Serenity to purchase something special for my wife and was impressed with the level of customer service I was provided.I got a great deal on peacock earrings, and my wife loved them!The attendants made sure that I got what I needed and checked up on me periodically to make sure that I got the best treatment. Besides, they have so much jewelry to choose from and they are dedicated to your satisfaction. Also, you will be completely satisfied with their customer service reps who know exactly what they're talking about. I was concerned about purchasing online, but I found out that it was much easier than going shopping yourself! I will surely come here again in search of more jewelry!
Company helped cancel an accidental order and followed up promptly.
“they also helped me cancel an order”
Company responded quickly and resolved prior product and review issues.
“my negative review was quite quickly responded to”
The Paris Pants are cool, comfy, and available in multiple colors.
“So cool and comfy.”
Manager provided very helpful sizing and color advice over the phone.
“super helpful with sizing info, color matching”
Del Sol Palazzo pants were comfortable, stylish, and reasonably priced.
“Good price and real hand-made.”
Leather necklace cords were a great value and worked perfectly.
“they were a great value.”
Reviewer enjoys many eclectic, gifted jewelry pieces from the company.
“I have been gifted many pieces of Eastern Serenity's jewerly and love them all!”
Winner ordered various products; family enjoyed the gifts and home items.
“My nieces loved the silver earrings.”
Purchased several uniquely designed bags and loved them.
“Unique designs from Thailand designs.”
Skye Bracelet arrived quickly, presented well, and was handmade quality.
“Wife loved it.”
Received a dragonfly brooch that looked dull and unlike the example.
“nothing like the vibrant colored one they use as an example.”
Often orders unique items, but shipping delays and backorders reduce rating.
“often their stuff is backordered or takes a while to ship”
Company quickly corrected an oversized order and provided pleasant support.
“they very quickly and efficiently corrected the problem.”
Earrings were defective and customer service handled complaints poorly.
“they kept falling off they were defective because of poor quality.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Eastern Serenity — review summary for consumers. This page summarizes available customer feedback to help shoppers evaluate service quality, value for money, product quality, user experience, communication, and overall experience when researching Eastern Serenity reviews.