Many reviews describe in-store staff as friendly, helpful, and quick. Fewer reviews raise serious issues such as late delivery, defective items, and severe maintenance problems. Reviewers often call out employees by name for good service. Overall, the feedback points to strong staff performance alongside isolated but high-impact failures.
Examples from available reviews (Dec 2021 – Mar 2026).
Staff ensured delivery and service was fast and satisfactory.
“everything done nice and fast no issues”
Delivery arrived a day late and only the TV was delivered.
“Delivery was a day late”
Property suffered infestations and serious maintenance issues, causing financial burden.
“Almost all of their homes are infested with roaches, mold, rats and other threats”
The console table arrived complete, assembled easily, and looks high quality.
“Overall this table is a showstopper”
Many reviews mention helpful, fast staff, and several customers name specific employees. A few accounts describe poor outcomes, including a refused payment extension and at least one late delivery. Compared with the volume of positive staff comments, negative service reports show up less often.
Only a small number of reviews discuss value. One reviewer said staff helped them get the items they wanted and build credit history. Beyond that, the reviews do not show clear patterns around pricing or overall value.
Several reviewers describe quick consultations and a smooth in-store visit. Customers often point to prompt help from salespeople and clear answers to questions. These reviews do not repeat complaints about online ordering or checkout.
Product feedback varies: some reviewers call items high quality and say they were easy to assemble. Others report unusable products due to defects and major maintenance problems at a property. The strongest quality complaints appear rarely, but they stand out when they occur.
Many reviews praise staff for being personable, responsive, and good at following up. A few comments point to a lack of compassion or rigid policies when customers run into problems. Positive notes about communication outweigh the negative ones.
Overall feedback splits between many high ratings driven by staff interactions and a few low ratings tied to delivery, defects, or maintenance. The mix feels polarized rather than consistently positive or negative. When negative events happen, they weigh heavily on overall ratings.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (20) · Collected.reviews (1) · bbb.org (1) · Quotes shortened · As of: March 2026
Staff ensured delivery and service was fast and satisfactory.
“everything done nice and fast no issues”
Customer found the service good and easy to deal with.
“Good service and excellent to deal with”
Milo provided amazing customer service.
“Milo was amazing amazing customer service”
Reviewer said the storefront was excellent.
“Storefront was excellent”
Reviewer loved Tiffany and found her amazing.
“Tiffany! Love her! Shes amazing!”
Delivery arrived a day late and only the TV was delivered.
“Delivery was a day late”
Helen provided top-notch customer service and helped choose a couch.
“Customer service was top notch”
Customer praised the service, follow-up, delivery, and product quality.
“What made my service so great was the customer service”
Staff were friendly and knowledgeable.
“Friendly & knowledgable staff”
Store refused a short payment extension and lacked compassion.
“the store had no compassion”
Staff were very helpful and polite.
“They were very helpful and polite”
Shay was personable and responsive; the reviewer has been satisfied for years.
“Shay is very personable and efficient at her job.”
Consultation was quick and reviewer was happy with customer service.
“Consultation was nice and quick”
Staff were courteous, friendly, and helpful answering questions.
“They are courteous, friendly and answer all your questions.”
The person who assisted was very helpful, professional, and friendly.
“The person who assist me was very helpful and she was very professional very friendly as well”
Reviewer loved the staff and found them accommodating and friendly.
“Accommodating, friendly ! Love the staff.”
They work with customers to get desired items and build credit history.
“There work with you to get what you want and helps build credit history”
Product's plug was dented, preventing use.
“Couldn't use the product n the plug was dented”
Salesperson assisted the reviewer promptly at the store.
“The salesperson helped out at the store right away.”
Staff were very nice and helpful.
“The staff was so nice and helpful”
Property suffered infestations and serious maintenance issues, causing financial burden.
“Almost all of their homes are infested with roaches, mold, rats and other threats”
Thank you Easy Home Links! I've ordered a console table and it is gorgeous. They shipped it the same day from their warehouse. In the box were all the pieces wrapped carefully - no missing parts! All the necessary hardware was packed in separate bags. Assembly time was about an hour, very simple and straightforward. The legs are made of silver iron-wrought metal and the top of the table is wooden stained in dark black with brass-coated hinges and handles for the drawer. The drawers slide in effortlessly with soft silicon glides. Overall this table is a showstopper and I can't wait to set it up when I have friends over.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Easy Home Links is a U.S. retailer selling home furnishings, appliances, and household accessories. The company posts products with specifications, images, and prices for customers to review. Customers can buy through physical stores or online catalogs, with choices for fulfillment and local pickup. Service teams help with product selection, returns, and post-sale support by phone and in-store.