Reviews Analyzed
28
We Collect & Analyze Reviews
EcigMafia
Experiences & Reviews
EcigMafia is an online retailer focused on vaping products sold through an e-commerce platform. Consumers researching the company typically evaluate shipping speed, pricing, product condition and customer support. When checking reviews, shoppers commonly look for information about delivery times, order accuracy, product freshness (expiry) and return or replacement procedures.
Overview & Key Metrics
Positive Sentiment
71%
Latest Review
29d
Overall Rating
3.8
Our Analysis
🎯
Service quality
Most reviewers report fast shipping and accurate fulfillment; a small number report delivery or fulfillment errors such as wrong items.
Share of mentions
Strong
27%
💰
Value for money
Many reviews praise competitive prices, deals and affordability; a few comments note price increases that affect perceived value.
Share of mentions
Strong
18%
⚡
User experience
Customers note an easy checkout, useful search and restock notifications; some report problems using loyalty credits or ordering features.
Share of mentions
Strong
16%
🔧
Product quality
Several reviewers say items match descriptions and are flavorful; a minority report issues like expired fluids, wrong coils or taste complaints.
Share of mentions
Mixed
18%
📞
Communication
Only a few reviews mention communication; those do cite order confirmations, shipping emails and restock notifications as positive.
Share of mentions
Mixed
4%
⭐
Overall experience
Overall impressions are positive with repeat buyers and satisfied customers, though occasional product or fulfillment complaints appear.
Share of mentions
Strong
18%
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 28 verified reviews (November 2021 – October 2025).
Vape juice
"This was my first order from EcigMafia. I was not familiar with the website and was a bit wary but having read some reviews online I decided to purchase from them as they had the best range of vape juices at killer prices. Well I am delighted to say I had a great experience. The quality was on top, the check-out was easy, I received my confirmation and shipping email, customer care answered an email query quickly and very fast delivery. Lastly I was very happy with the item I ordered which was packed beautifully so I did not need to use the return service so can't comment on returning an item but based on this experience I will definitely shop again with EcigMafia.
"
Lawrence Hopkins
Collected.reviews
Nov 05, 2021
Featured for: Detailed positive: shipping, service, quality
Wrong coils were delivered.
"..."
Jake Boles
Trustpilot
Oct 01, 2025
Featured for: Negative: wrong item, fulfillment error
I love your website and your prices
"I love your website and your prices ! But I g..."
eric feller
Trustpilot
Oct 01, 2025
Featured for: Mixed: website praise, expired fluid
Fast shipping and great selection!
"Always have what I want. They notify as soon as anything t..."
Lesley West
Trustpilot
Oct 01, 2025
Featured for: Positive: fast shipping, restock notifications
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 28 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (8) · Quotes shortened · As of: October 2025
S
SR
trustpilot.com
Oct 01, 2025
Quality products for a great price.
Quality products...
e
eric feller
trustpilot.com
Oct 01, 2025
I love your website and your prices
I love your website and your prices ! But I g...
M
Melissa Quinn
trustpilot.com
Oct 01, 2025
Great Customer Service
Fast shipping, order is al...
L
Lesley West
trustpilot.com
Oct 01, 2025
Fast shipping and great selection!
Always have what I want. They notify as soon as anything t...
G
Gamesoftheimmortals.com
trustpilot.com
Oct 01, 2025
Always great!
Quick shipping, trustworthy, afford...
D
Denis Demers
trustpilot.com
Oct 01, 2025
Look and you shall see.
All I needed to do was input the make of the item I was looking for and it s...
J
J Nicole
trustpilot.com
Oct 01, 2025
I found my people…
I found this site on Reddit and haven’t looked back since! They will get your...
V
Vicki Rider
trustpilot.com
Oct 01, 2025
Fast always instock just wish I could…
Fast always instock just wish I could use my m...
D
Deborah Schweitzer
trustpilot.com
Oct 01, 2025
Wonderful experience.
What a wonderful experience ordering some disposables. Shipping was fast and my...
M
Matt Rynes
trustpilot.com
Oct 01, 2025
Everything you need at a fair price!
Everything you nee...
M
Martin Harris
trustpilot.com
Oct 01, 2025
Quick delivery
...
M
Marsha Edwards
trustpilot.com
Oct 01, 2025
The order process was simple and…
The order process was simple and shipping...
J
Jodi
trustpilot.com
Oct 01, 2025
Lasts long and flavorful
Great company! Didn’t take...
O
OS
trustpilot.com
Oct 01, 2025
Very fast delivery
...
S
Shane Forsythe
trustpilot.com
Oct 01, 2025
Like the taste of product sucktastes trump…
Like the taste of product suck...
N
Nathanial Reynard
trustpilot.com
Oct 01, 2025
Amazing good people doing good work
Amazing good peop...
P
Penny
trustpilot.com
Oct 01, 2025
Great service great deals
Awesome service! Less than 5 day delivery! Lots to choose from! Will d...
J
Jen
trustpilot.com
Oct 01, 2025
Items were exactly as described and…
Items were exactly as describ...
S
SCOTT
trustpilot.com
Oct 01, 2025
FAST FAST processing & shipping !!
FAST FAST processing & shipping !! & they FINALLY ship...
J
Jake Boles
trustpilot.com
Oct 01, 2025
Wrong coils were delivered.
...
Conclusion
Reviewers commonly cite fast shipping, accurate orders and competitive pricing as reasons they return to EcigMafia. However a small portion of reviews report product issues (expired fluid, wrong coils) or problems using loyalty credits. If you plan to buy, check orders immediately on arrival, verify expiry dates and be prepared to contact customer support for replacements. The review set suggests generally reliable service with occasional product or fulfillment lapses; evaluate return and warranty policies before purchasing.