Customer reports for Eden Brothers are mixed and focus on three recurring areas: product condition, delivery, and customer support. Numerous reviewers report damaged, wrong, or low‑quantity seeds and bulbs, while a minority describe fast confirmations, tracking, and good germination. Shipping and tracking problems — including late shipments and missing tracking numbers — appear frequently, and many reviewers describe slow or unhelpful responses from support. If you consider ordering, test with a small purchase first, verify seed counts and shipping timelines, and confirm the seller’s return/refund process before placing larger orders.
Examples from available reviews (Nov 2021 – Feb 2026).
Non-GMO vegetable seeds germinated well and produced high yields.
“Great germination and results on my farm.”
Echinacea bare roots arrived in poor condition, later refunded to a gift card.
“refunded the order to the gift card I had paid with.”
Coneflower bare roots arrived disintegrated and likely won't survive.
“half of them had disintegrated by the time they arrived to us.”
Order shipped with no tracking and customer service unresponsive; no refund.
“no seeds and no refund.”
Very few reviews discuss staff/service. Those that do report helpful sales advice and occasional refunds, but the sample size is small.
Reports on value vary: some customers cite good yields and reasonable prices, while others report small seed counts and higher-than-expected costs.
Many customers report late shipments, missing tracking information, and unclear website details; a minority describe fast confirmations and smooth delivery.
Numerous reports of poor seed/bulb condition — disintegrated or wrong items, low germination — contrasted by a few accounts of good germination.
Multiple reviews describe unresponsive phone and email support; some issues were later resolved with refunds or store credit but responses were often slow.
Overall impressions skew negative: common complaints are delivery failures, product condition problems, and slow or absent support; a small set of positive orders exist.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (31) · bbb.org (10) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Tubers arrived missing or in poor condition and resolution was unsatisfactory.
“a tuber was missing, and others ones I did receive were broken or in very poor condition”
Very happy about the outcome of my non-GMO vegetable seeds. Great germination and results on my farm. Easy to use their shopping cart and timely delivery. Also, I'm pleased by their salespeople that advised me on the seeds that would do best on my soil. The yield is so high that we have even started a vegetable selling business. I must say that their vegetable seeds are also of high quality. My first shopping experience was great. It's as a result that I have placed another order consisting of beans and cucumber seeds. I am hopeful the entire will be as smooth as the previous one.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Eden Brothers is an online seed and bulb retailer that sells vegetable seeds, flower seeds, and bulbs to home gardeners and small growers. Listings typically include packeted seeds and bare roots/bulbs, and customers commonly order for home gardens and small-scale production. Consumers comparing suppliers often check germination, shipping, and return policies before ordering.