Reviewers consistently highlight responsive customer service and reliable order handling—examples include quick address corrections and accepted returns. Shipping and delivery are commonly described as prompt. Product results are mixed: multiple customers report beneficial effects, but at least one long-term pet user reported no improvement. If you consider purchasing, start with a small order, monitor the product's effect for your needs, and contact customer support promptly if there are order or delivery issues.
Examples from available reviews (Dec 2021 – Feb 2026).
Customer had a positive purchase experience with good service and quality.
“I'm definitely a happy customer.”
Dog chews did not affect her separation anxiety despite prolonged use.
“The chews did nothing. Absolutely nothing.”
CBD oil helped reduce chronic pain and the company handled orders quickly.
“I got off the morphine”
Customer service quickly corrected my wrong address and prices are great.
“customer service was quick to fix it for me.”
Customers report timely, helpful support for orders, returns and address issues; service interactions are described as responsive and effective.
Reports on price and value are mixed: some reviewers cite good prices, while another reviewer felt they wasted money on an ineffective pet product.
Ordering and delivery are generally described as smooth; shipping policy and address corrections are noted as convenient and efficiently handled.
Product effectiveness varies: several customers report noticeable benefits from CBD products, while one pet owner reported no effect after long-term use.
Customer communication is frequently characterized as quick and helpful, including resolving address issues and processing returns.
Most reviewers describe a positive overall experience with purchases and service, although at least one reviewer reported an ineffective product for their pet.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (4) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Dog treats produced drastic improvements and customer service answered questions.
“have seen drastic improvements.”
Dog chews did not affect her separation anxiety despite prolonged use.
“The chews did nothing. Absolutely nothing.”
CBD oil helped reduce chronic pain and the company handled orders quickly.
“I got off the morphine”
Customer service quickly corrected my wrong address and prices are great.
“customer service was quick to fix it for me.”
Eden's Herbals online store is definitely a site worth checking out if you ask me. In fact, I'm so happy with the purchase I made from them that I decided to write this review & share my experience like I do on several other sites. Not only do they sell CBD-rich products, but the store has great customer service & a wide variety of items to choose from. Their shipping policy is also good. I have only ordered from them once but plan on going back because it was a great experience. There's no need to be skeptical, the quality is definitely there! I'm definitely a happy customer.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Eden's Herbals operates as an online retailer offering CBD products for people and pets. Consumers researching reviews typically look for information on product effectiveness, shipping reliability, returns and customer support.