Reviews Analyzed
4
We Collect & Analyze Reviews
Eden's Herbals
Experiences & Reviews
Eden's Herbals operates as an online retailer offering CBD products for people and pets. Consumers researching reviews typically look for information on product effectiveness, shipping reliability, returns and customer support.
Overview & Key Metrics
Positive Sentiment
75%
Latest Review
28d
Overall Rating
3.7
Our Analysis
🎯
Service quality
Customers report timely, helpful support for orders, returns and address issues; service interactions are described as responsive and effective.
Share of mentions
Strong
19%
💰
Value for money
Reports on price and value are mixed: some reviewers cite good prices, while another reviewer felt they wasted money on an ineffective pet product.
Share of mentions
Mixed
10%
⚡
User experience
Ordering and delivery are generally described as smooth; shipping policy and address corrections are noted as convenient and efficiently handled.
Share of mentions
Strong
14%
🔧
Product quality
Product effectiveness varies: several customers report noticeable benefits from CBD products, while one pet owner reported no effect after long-term use.
Share of mentions
Strong
19%
📞
Communication
Customer communication is frequently characterized as quick and helpful, including resolving address issues and processing returns.
Share of mentions
Strong
19%
⭐
Overall experience
Most reviewers describe a positive overall experience with purchases and service, although at least one reviewer reported an ineffective product for their pet.
Share of mentions
Strong
19%
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 4 verified reviews (December 2021 – October 2025).
CBD Dog Biscuits
"Eden's Herbals online store is definitely a site worth checking out if you ask me. In fact, I'm so happy with the purchase I made from them that I decided to write this review & share my experience like I do on several other sites. Not only do they sell CBD-rich products, but the store has great customer service & a wide variety of items to choose from. Their shipping policy is also good. I have only ordered from them once but plan on going back because it was a great experience. There's no need to be skeptical, the quality is definitely there! I'm definitely a happy customer."
Jenny W.
Collected.reviews
Dec 01, 2021
Featured for: Mentions service, shipping, product quality
I tried their dog chews for over 1 year…
"I tried their dog chews for over 1 year at different dosages. She is an 8 year old lab whose separation anxiety has gotten worse. The chews did nothin..."
Belinda Butler
Trustpilot
Oct 01, 2025
Featured for: Negative product, notes return accepted
I've just begun to use CBD oil for my…
"I've just begun to use CBD oil for my chronic pain because I have 18 and 1/2 inches of a titanium steel in my back. With God's help, I got off the mor..."
Vernis Davis
Trustpilot
Oct 01, 2025
Featured for: Reports rapid delivery and product benefit
Edens Herbals has by far the best CBD I…
"Edens Herbals has by far the best CBD I have purchased. I entered the wrong add..."
Sam Pappas
Trustpilot
Oct 01, 2025
Featured for: Mentions address fix, price, product praise
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 4 reviews
All Customer Reviews
Sources: Trustpilot (3) · Collected.reviews (1) · Quotes shortened · As of: October 2025
B
Belinda Butler
trustpilot.com
Oct 01, 2025
I tried their dog chews for over 1 year…
I tried their dog chews for over 1 year at different dosages. She is an 8 year old lab whose separation anxiety has gotten worse. The chews did nothin...
V
Vernis Davis
trustpilot.com
Oct 01, 2025
I've just begun to use CBD oil for my…
I've just begun to use CBD oil for my chronic pain because I have 18 and 1/2 inches of a titanium steel in my back. With God's help, I got off the mor...
S
Sam Pappas
trustpilot.com
Oct 01, 2025
Edens Herbals has by far the best CBD I…
Edens Herbals has by far the best CBD I have purchased. I entered the wrong add...
J
Jenny W.
Collected.reviews
Dec 01, 2021
CBD Dog Biscuits
Eden's Herbals online store is definitely a site worth checking out if you ask me. In fact, I'm so happy with the purchase I made from them that I decided to write this review & share my experience like I do on several other sites. Not only do they sell CBD-rich products, but the store has great customer service & a wide variety of items to choose from. Their shipping policy is also good. I have only ordered from them once but plan on going back because it was a great experience. There's no need to be skeptical, the quality is definitely there! I'm definitely a happy customer.
Conclusion
Reviewers consistently highlight responsive customer service and reliable order handling—examples include quick address corrections and accepted returns. Shipping and delivery are commonly described as prompt. Product results are mixed: multiple customers report beneficial effects, but at least one long-term pet user reported no improvement. If you consider purchasing, start with a small order, monitor the product's effect for your needs, and contact customer support promptly if there are order or delivery issues.