eFootwear
Searching for a new pair of shoes is very easy thanks to the Internet. You can (virtually) try on hundreds of shoes in just a few minutes while scrolling through pages of product listings from shops all over the world. You might have across the name eFootwear and wondered if this company is legitimate, if it delivers to your city, and what their returns policy is like. People that share their opinions and experiences on peer reviews such as Collected.Reviews enable other would-be shoppers to make better-informed decisions regarding their shopping intentions.
About eFootwear:
The eFootwear company was started in 1982 as Brookhaven Sporting Goods by John Elison Sr. The company remains a family-run business. This company has a physical store in Brookhaven, Pennsylvania and it operates eFootwear as its official online shop since 2008. eFootwear is an online footwear shop that specializes in running shoes and apparel for men and men. Brands include Reebok, Nike, and Adidas. The company ships orders across the United States.
Products and Services of eFootwear:
eFootwear is an online retailer of men’s and women’s shoes. This company specializes in running shoes. The categories of shoes on offer for customers to shop from includes baseball, classicshoes, sandals, tennis, cross-training, running, walking, basketball, wide shoes, and outdoor/casual shoes. Accessories include men’s and women’s apparel, backpacks, duffle bags, hats and headwear, laces, insoles, socks, sunglasses, hydration belts, waterbottles, and running accessories.
Payment methods accepted by this company are Google Pay, Visa, MasterCard, PayPal, American Express, and Discover Network. Free shipping is provided on orders that exceed a certain threshold value amount. Orders with values below this threshold amount are charged a flat-rate shipping charge in the checkout process. There is a 2-day Expedited Shipping service available in the checkout process charged as an additional fee. All shipping is carried out at standard ground shipping speeds; usually orders are delivered within 3 to 5 business days. The company provides a 45-day returns policy. All items that customers wish to return must be notified with eFootwear and a Returns and Exchanges Form must be completed on their website. All items must be returned in an as-new condition, with original packaging. Returns and Exchanges Shipping is free of charge.
Compliments, Complaints and Tips of eFootwear:
Have you bought any products from eFootwear before? What did you think of their website’s online shop? Was it easy to browse and search for your product you wanted to buy? Was their online shop’s checkout process simple and straightforward? Did this company offer your preferred method payment in the checkout process? What did you think of their shipping options? Did the company deliver your order on time? Was the product in the correct size and if not, did you need to return it to the company? What were their customer service levels like, and did you need to discuss any items with their staff? If so, were they friendly, professional, and helpful? Would you recommend this company to your friends and family members? Please consider taking your time to write about your experiences and offer your feedback as a customer of this company by writing a customer review. Your insight and opinion will be able to help other people know more about this company, its policies, processes, and procedures so that they can make better informed decisions on whether they want to shop at eFootwear.
Rosa Kim
18-11-2021Sandals
I ordered a pair of sandals, a dozen assorted socks, and insoles. The delivery was timely, everything was beautiful and unique, but the sandals were small in size. The prices were great, kind customer service, and finding the products on the catalogs was also effortless. However, I have an issue, the salespeople need to be more careful. They need to correctly put down the orders to avoid delivering the wrong products to customers. There is nothing that is so hectic as a return process. It is time-consuming and draining. Having had a similar episode with a clothing company, I opted to give my sister the sandals but still let the company know they are failing the customers. The customer care service rep promised to look at the issue since it had become a concern.