Reviews Analyzed
21
We Collect & Analyze Reviews
EJuice Deals
Experiences & Reviews
EJuice Deals is an online e-liquid retailer offering a range of vape juices, variety packs, and promotional pricing. People researching the company typically look for information about shipping, refunds, product condition, and customer support when deciding whether to order.
Overview & Key Metrics
Positive Sentiment
10%
Latest Review
15d
Overall Rating
1.4
Our Analysis
🎯
Service quality
Nearly all reviews describe order failures: delayed or unprocessed shipments, misdeliveries, lost packages, and refund refusals.
Share of mentions
Weak
26%
💰
Value for money
Many customers report paying for missing or low-quality items, unexpected charges, and denied refunds, indicating poor perceived value.
Share of mentions
Weak
18%
⚡
User experience
Users report checkout and ordering problems: failed card authorizations, duplicate charges, misleading stock availability, and difficulty canceling orders.
Share of mentions
Weak
6%
🔧
Product quality
A small number of reviews cite poor-quality or expired e-liquids and weak flavors; one review reports satisfactory product receipt.
Share of mentions
Mixed
5%
📞
Communication
Multiple reviews describe unresponsive or inconsistent customer support, unreachable phone numbers, delayed replies, and conflicting refund messages.
Share of mentions
Weak
19%
⭐
Overall experience
Most reviewers report negative overall experiences—orders not received, billing issues, and unresolved complaints—while an isolated few report success.
Share of mentions
Weak
26%
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (December 2021 – October 2025).
Grape Juice
"
Take your time and money away from this fraudulent enterprise.
Over the past three weeks, my order has not arrived.
They utilize a terrible shipping business.
The order is continually being delayed, and the original delivery date is continually being pushed back.
A month after it was mailed, I finally received my order!
I received my purchase.
The worst of the worst.
Expired e-liquid is likely because it has lost all of its flavors.
Because two of the bottles were faulty, it appears that they also offer shoddy products.
To pull the top off, I used a chainsaw, and even then, it was still sealed.
In all honesty, I'm not expecting my purchase to arrive at any point in the near future.
There's no such thing as a legit business here. "
Andrea Williams
Collected.reviews
Dec 18, 2021
Featured for: Detailed shipping and product-quality complaint
They straight ripped me off
"They straight ripped me off, I got an email a few days after a large order saying since my billing address for my card didn't match they won't send th..."
Steven
Trustpilot
Oct 01, 2025
Featured for: Alleges billing fraud and no refund
Scam
"They only delivered a few of the items I ordered. When trying to contact them 5 seperate times on 3 different emails I have gotten ZERO replies. comin..."
yasuo fiora
Trustpilot
Oct 01, 2025
Featured for: Mentions expired juice and partial delivery
Love my monster bars!!!
"I ordered my from this company a couple years ago and I never had a problem with the..."
Patrice
Trustpilot
Oct 01, 2025
Featured for: Positive delivery and product satisfaction
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
c
customer
trustpilot.com
Oct 01, 2025
Beware
Beware! ejuice is a scam. I never received my ord...
S
Shelly Martinez
trustpilot.com
Oct 01, 2025
First time I ordered they tried to…
First time I ordered they tried to triple charge my card. I decided to give them another try and ordered...
S
Steven
trustpilot.com
Oct 01, 2025
They straight ripped me off
They straight ripped me off, I got an email a few days after a large order saying since my billing address for my card didn't match they won't send th...
C
Chris Palmer
trustpilot.com
Oct 01, 2025
I am very unhappy with this company
I am very unhappy with this company. I've purchased around them before without an issue but I went to pay with my card and it said it wasn't approved...
S
Steve
trustpilot.com
Oct 01, 2025
I would give zero stars if I could I…
I would give zero stars if I could I order over 2 months ago package been sent back 2 times already so I said enough I just want refund which there po...
T
Tom Miller
trustpilot.com
Oct 01, 2025
I placed a large order
I placed a large order, one of countless orders I've placed over the years, and it was misdelivered by the USPS. When I approached customer service, a...
R
Rickster Do
trustpilot.com
Oct 01, 2025
Still have not gotten the Juice I…
Still have not gotten the Juice I Ordered 2 Weeks...
W
Wendi Percious
trustpilot.com
Oct 01, 2025
I still haven't received my order nor has it been processed it is now Jan 14, 2025 and I ordered it December 24, 2024
I ordered from them because they had multiple flavors and brands. It was almost $100 but because of a discount the had it went to $75..... My order st...
G
Gary
trustpilot.com
Oct 01, 2025
What happened to ejuice.deals?
I placed an order on Christmas day 2024 order # ED-695437. I sent A email, they didn't reply, I called the phone number on their website and left A vo...
A
Al k
trustpilot.com
Oct 01, 2025
They don't take responsibility of their packages
My packages lost two times, after 4 months of sending emails to them they gave me partly credit for repurchase, so no refund. The recent case it's bee...
S
Steve
trustpilot.com
Oct 01, 2025
This company is a scam
This company is a scam, The provided contact information is a scam number that promotes some fake prizes to collect your personal info to sell so you...
L
Louis Morales
trustpilot.com
Oct 01, 2025
Never again!!!
Absolutely trash company,they showed items in stock so I put in my order.5 days later I contacted them to check on my order and they informed me that...
Z
Zoëandhertales
trustpilot.com
Oct 01, 2025
“NO” customer service at all
I ordered 2 bottles of juice, then almost immediately got an email with code SAVE31 to save 31% off my order. I email customer support 11 times asking...
P
Patrice
trustpilot.com
Oct 01, 2025
Love my monster bars!!!
I ordered my from this company a couple years ago and I never had a problem with the...
A
Amanda E
trustpilot.com
Oct 01, 2025
I ordered 3 items and they never…
I ordered 3 items and they never arrived. After contacting cus...
L
Luie Rasmussen
trustpilot.com
Oct 01, 2025
SCAM!
SCAM!! When I was checking out my bag it bounce back, and said the card was expired, which it’s not correct. After that I checked my bank and I was ch...
J
Jessica
trustpilot.com
Oct 01, 2025
DO NOT GIVE THESE PEOPLE UR MONEY
Placed an order on January 28th and immediately canceled (after seeing reviews) didn’t receive any information about when I would be getting a refund....
T
Tania Litman
trustpilot.com
Oct 01, 2025
Didn't send my order
Didn't send me my order and won't respond to my emai...
y
yasuo fiora
trustpilot.com
Oct 01, 2025
Scam
They only delivered a few of the items I ordered. When trying to contact them 5 seperate times on 3 different emails I have gotten ZERO replies. comin...
j
jason
trustpilot.com
Oct 01, 2025
Still have not received my order
I placed a order on Jan. 8th (#668852) and still have not received it I have emailed them 3 times and cal...
Conclusion
Reviews show recurring, concrete problems with order fulfillment, billing, and customer support at EJuice Deals. Common issues include long shipping delays, unprocessed or misdelivered orders, duplicate or unexplained charges, and difficulty obtaining refunds or replies from support. A few reviewers report receiving products without issue, and one notes acceptable product quality, but negative reports dominate. Consumers should document orders, monitor bank activity, and consider payment protections or alternate vendors before purchasing.