Reviews show recurring, concrete problems with order fulfillment, billing, and customer support at EJuice Deals. Common issues include long shipping delays, unprocessed or misdelivered orders, duplicate or unexplained charges, and difficulty obtaining refunds or replies from support. A few reviewers report receiving products without issue, and one notes acceptable product quality, but negative reports dominate. Consumers should document orders, monitor bank activity, and consider payment protections or alternate vendors before purchasing.
Examples from available reviews (Feb 2019 – Feb 2026).
Order was heavily delayed and arrived with expired, faulty e-liquid.
“Take your time and money away from this fraudulent enterprise.”
Order canceled over billing mismatch and company refused refund; alleges account fraud.
“sorry we still arent sending your order and we aren't going to refund you.”
Partial delivery with no response despite multiple contact attempts; previous juice quality was poor.
“I have gotten ZERO replies.”
Received recent monster bars order and experienced no problems.
“So far so good!!!”
Nearly all reviews describe order failures: delayed or unprocessed shipments, misdeliveries, lost packages, and refund refusals.
Many customers report paying for missing or low-quality items, unexpected charges, and denied refunds, indicating poor perceived value.
Users report checkout and ordering problems: failed card authorizations, duplicate charges, misleading stock availability, and difficulty canceling orders.
A small number of reviews cite poor-quality or expired e-liquids and weak flavors; one review reports satisfactory product receipt.
Multiple reviews describe unresponsive or inconsistent customer support, unreachable phone numbers, delayed replies, and conflicting refund messages.
Most reviewers report negative overall experiences—orders not received, billing issues, and unresolved complaints—while an isolated few report success.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (22) · Reviews (4) · Reviews (1) · Quotes shortened · As of: February 2026
Payment processed but order undelivered due to state restrictions and no refund.
“delivery wasn't allowed to my state because of age restrictions.”
Partial shipment with unresponsive customer service and blocked social media contact.
“I have sent 5 emails with NO answer.”
Customer paid but never received their order and calls it a scam.
“I never received my order.”
Vendor attempted to triple-charge my card and grab bag flavors were poor.
“they tried to triple charge my card.”
Order canceled over billing mismatch and company refused refund; alleges account fraud.
“sorry we still arent sending your order and we aren't going to refund you.”
Card charged twice pending but order not fulfilled and no responses.
“there's two pending transactions and the order isn't fulfilled.”
Order returned twice, refund refused despite policy, company resists resolution.
“package been sent back 2 times already”
USPS misdelivery and customer service provided unhelpful response and link.
“she simply sent me the email showing it was delivered on her end.”
Order not received after two weeks; customer vows never to reorder.
“Still have not gotten the Juice I Ordered 2 Weeks Ago”
Ordered Dec 24, order still unprocessed by Jan 14 and no responses.
“My order still hasn't even been processed!!!!!”
Order took almost a month to ship with no proactive communication.
“Why did it take almost A month?”
Multiple lost packages and lengthy delays; company offered partial credit only.
“My packages lost two times”
Order unprocessed, contact info appears fake, and refund requests ignored.
“The provided contact information is a scam number”
Items listed in stock were unavailable and seller won't refund money.
“they showed items in stock so I put in my order.”
Customer support ignored 11 cancellation emails and shipped original order.
“I email customer support 11 times asking them to cancel my order”
Received recent monster bars order and experienced no problems.
“So far so good!!!”
Three items never arrived and customer service ignored me; filed dispute.
“I ordered 3 items and they never arrived.”
Card was charged multiple times and checkout reported an incorrect expiration.
“I was charged 100$ four times.”
Canceled order but refund not received; customer service gave conflicting information.
“not a dime of that $100 order has been refunded to me”
Order not sent and company unresponsive to emails.
“Didn't send me my order and won't respond to my emails.”
Partial delivery with no response despite multiple contact attempts; previous juice quality was poor.
“I have gotten ZERO replies.”
Order placed January 8th hasn't arrived and customer can't reach support.
“I placed a order on Jan. 8th (#668852) and still have not received it”
USPS misdelivery and customer service provided unhelpful response and link.
“she simply sent me the email showing it was delivered on her end.”
Take your time and money away from this fraudulent enterprise.
Over the past three weeks, my order has not arrived.
They utilize a terrible shipping business.
The order is continually being delayed, and the original delivery date is continually being pushed back.
A month after it was mailed, I finally received my order!
I received my purchase.
The worst of the worst.
Expired e-liquid is likely because it has lost all of its flavors.
Because two of the bottles were faulty, it appears that they also offer shoddy products.
To pull the top off, I used a chainsaw, and even then, it was still sealed.
In all honesty, I'm not expecting my purchase to arrive at any point in the near future.
There's no such thing as a legit business here.
Reviewer warns others about horrible customer service.
“horrible customer service! dont order from Ejuice”
Multiple timely orders and competitive prices and selection.
“I would put them in the top 3 for price and selection”
Good prices, wide selection, and fairly fast shipping.
“Great prices. Lots of products. Pretty fast shipping.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
EJuice Deals is an online e-liquid retailer offering a range of vape juices, variety packs, and promotional pricing. People researching the company typically look for information about shipping, refunds, product condition, and customer support when deciding whether to order.