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EJuice Deals
Reviews & Experiences

Many reviewers report serious fulfillment issues, including orders that never arrive and refunds that don’t come through. Several customers say checkout led to duplicate or incorrect card charges. Some buyers compliment the low prices and wide selection. A few reviews mention expired or faulty e-liquid arriving in the package.

Overview & Key Metrics

Review count
27
Sources
trustpilot.com, reviews.io, Collected.reviews
Last updated
March 2026

What reviewers often mention

🎯

Service quality

Multiple reviews describe orders that weren’t fulfilled, repeat return issues, and packages that went missing in transit. Several customers say shipments were canceled after payment and that refunds were hard to get. Some also report duplicate pending charges and checkout failures alongside the delivery problems.

💰

Value for money

Some reviewers point to competitive prices and a large catalog as key strengths. Fewer reviews raise major billing concerns that hurt the value, including multiple card charges and poor-quality grab-bag items. Those complaints weaken otherwise positive comments about pricing.

User experience

Many customers say their orders sat unprocessed for long stretches and that checkout errors interrupted purchases. A small number report smooth ordering and on-time delivery. Several reviewers also note that items marked in stock weren’t available when the order was filled.

🔧

Product quality

Most comments center on fulfillment rather than product problems. A few reviews mention expired or faulty e-liquid arriving in the delivery. Others say the products arrived as expected with no issues.

📞

Communication

Many reviews mention emails that went unanswered, ignored cancellation requests, blocked social contacts, or automated replies that didn’t help. A few customers say they received partial credits or links instead of a direct fix. Several reviewers specifically describe the contact information as fake or unreachable.

Overall experience

Reviews split between customers who like the prices and selection and those who report missing deliveries, billing mistakes, and support that doesn’t respond. Several reviewers use strong language and call it a scam or fraudulent. Positive purchases without problems appear, but they show up less often in the sample.

All Reviews

For each review, the core experience based on original source reviews.

All Reviews

Sources: Trustpilot (22) · Reviews (4) · Reviews (1) · Quotes shortened · As of: March 2026

James Morse service

Payment processed but order undelivered due to state restrictions and no refund.

“delivery wasn't allowed to my state because of age restrictions.”

Feb 08, 2026 · trustpilot.com
Christina Cordier service

Partial shipment with unresponsive customer service and blocked social media contact.

“I have sent 5 emails with NO answer.”

Nov 22, 2025 · trustpilot.com
customer service

Customer paid but never received their order and calls it a scam.

“I never received my order.”

Oct 01, 2025 · trustpilot.com
Shelly Martinez value

Vendor attempted to triple-charge my card and grab bag flavors were poor.

“they tried to triple charge my card.”

Oct 01, 2025 · trustpilot.com
Steven service

Order canceled over billing mismatch and company refused refund; alleges account fraud.

“sorry we still arent sending your order and we aren't going to refund you.”

Oct 01, 2025 · trustpilot.com
Chris Palmer service

Card charged twice pending but order not fulfilled and no responses.

“there's two pending transactions and the order isn't fulfilled.”

Oct 01, 2025 · trustpilot.com
Steve service

Order returned twice, refund refused despite policy, company resists resolution.

“package been sent back 2 times already”

Oct 01, 2025 · trustpilot.com
Tom Miller service

USPS misdelivery and customer service provided unhelpful response and link.

“she simply sent me the email showing it was delivered on her end.”

Oct 01, 2025 · trustpilot.com
Rickster Do service

Order not received after two weeks; customer vows never to reorder.

“Still have not gotten the Juice I Ordered 2 Weeks Ago”

Oct 01, 2025 · trustpilot.com
Wendi Percious service

Ordered Dec 24, order still unprocessed by Jan 14 and no responses.

“My order still hasn't even been processed!!!!!”

Oct 01, 2025 · trustpilot.com
Gary communication

Order took almost a month to ship with no proactive communication.

“Why did it take almost A month?”

Oct 01, 2025 · trustpilot.com
Al k service

Multiple lost packages and lengthy delays; company offered partial credit only.

“My packages lost two times”

Oct 01, 2025 · trustpilot.com
Steve service

Order unprocessed, contact info appears fake, and refund requests ignored.

“The provided contact information is a scam number”

Oct 01, 2025 · trustpilot.com
Louis Morales service

Items listed in stock were unavailable and seller won't refund money.

“they showed items in stock so I put in my order.”

Oct 01, 2025 · trustpilot.com
Zoëandhertales communication

Customer support ignored 11 cancellation emails and shipped original order.

“I email customer support 11 times asking them to cancel my order”

Oct 01, 2025 · trustpilot.com
Patrice experience

Received recent monster bars order and experienced no problems.

“So far so good!!!”

Oct 01, 2025 · trustpilot.com
Amanda E service

Three items never arrived and customer service ignored me; filed dispute.

“I ordered 3 items and they never arrived.”

Oct 01, 2025 · trustpilot.com
Luie Rasmussen service

Card was charged multiple times and checkout reported an incorrect expiration.

“I was charged 100$ four times.”

Oct 01, 2025 · trustpilot.com
Jessica service

Canceled order but refund not received; customer service gave conflicting information.

“not a dime of that $100 order has been refunded to me”

Oct 01, 2025 · trustpilot.com
Tania Litman service

Order not sent and company unresponsive to emails.

“Didn't send me my order and won't respond to my emails.”

Oct 01, 2025 · trustpilot.com
yasuo fiora communication

Partial delivery with no response despite multiple contact attempts; previous juice quality was poor.

“I have gotten ZERO replies.”

Oct 01, 2025 · trustpilot.com
jason service

Order placed January 8th hasn't arrived and customer can't reach support.

“I placed a order on Jan. 8th (#668852) and still have not received it”

Oct 01, 2025 · trustpilot.com
Thomas Miller service

USPS misdelivery and customer service provided unhelpful response and link.

“she simply sent me the email showing it was delivered on her end.”

Jan 24, 2025 · reviews.io
Andrea Williams 5/5

Take your time and money away from this fraudulent enterprise.

Over the past three weeks, my order has not arrived.

They utilize a terrible shipping business.

The order is continually being delayed, and the original delivery date is continually being pushed back.

A month after it was mailed, I finally received my order!

I received my purchase.

The worst of the worst.

Expired e-liquid is likely because it has lost all of its flavors.

Because two of the bottles were faulty, it appears that they also offer shoddy products.

To pull the top off, I used a chainsaw, and even then, it was still sealed.

In all honesty, I'm not expecting my purchase to arrive at any point in the near future.

There's no such thing as a legit business here.

Dec 18, 2021 · Collected.reviews
Anonymous communication

Reviewer warns others about horrible customer service.

“horrible customer service! dont order from Ejuice”

Jan 08, 2021 · reviews.io
Anonymous value

Multiple timely orders and competitive prices and selection.

“I would put them in the top 3 for price and selection”

May 30, 2019 · reviews.io
Karla Walker value

Good prices, wide selection, and fairly fast shipping.

“Great prices. Lots of products. Pretty fast shipping.”

Feb 12, 2019 · reviews.io

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Sources and methodology

This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.

About EJuice Deals

EJuice Deals is an online retailer selling e-liquid and vaping supplies. The site lists nicotine e-liquids, shortfills, pod systems, coils, devices, and accessories from multiple brands. Shoppers can filter items by flavor profile, nicotine strength, and brand. The website takes major payment methods and shows product details and ingredient information. EJuice Deals ships within the United States and posts its shipping and return policies online.