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We Collect & Analyze Reviews

EJuice Deals
Experiences & Reviews

EJuice Deals is an online e-liquid retailer offering a range of vape juices, variety packs, and promotional pricing. People researching the company typically look for information about shipping, refunds, product condition, and customer support when deciding whether to order.

Overview & Key Metrics

Reviews Analyzed 21
Positive Sentiment 10%
Latest Review 15d
Overall Rating
1.4

Our Analysis

๐ŸŽฏ

Service quality

Nearly all reviews describe order failures: delayed or unprocessed shipments, misdeliveries, lost packages, and refund refusals.

Share of mentions
26%
Weak
๐Ÿ’ฐ

Value for money

Many customers report paying for missing or low-quality items, unexpected charges, and denied refunds, indicating poor perceived value.

Share of mentions
18%
Weak
โšก

User experience

Users report checkout and ordering problems: failed card authorizations, duplicate charges, misleading stock availability, and difficulty canceling orders.

Share of mentions
6%
Weak
๐Ÿ”ง

Product quality

A small number of reviews cite poor-quality or expired e-liquids and weak flavors; one review reports satisfactory product receipt.

Share of mentions
5%
Mixed
๐Ÿ“ž

Communication

Multiple reviews describe unresponsive or inconsistent customer support, unreachable phone numbers, delayed replies, and conflicting refund messages.

Share of mentions
19%
Weak
โญ

Overall experience

Most reviewers report negative overall experiencesโ€”orders not received, billing issues, and unresolved complaintsโ€”while an isolated few report success.

Share of mentions
26%
Weak

Our Independent Methodology

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Data Collection

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AI Analysis

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Always Current

Updated regularly with the latest reviews and customer feedback.

All Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 21 reviews

All Customer Reviews

Sources: Trustpilot (20) ยท Collected.reviews (1) ยท Quotes shortened ยท As of: October 2025

c
customer
trustpilot.com Oct 01, 2025

Beware

Beware! ejuice is a scam. I never received my ord...

S
Shelly Martinez
trustpilot.com Oct 01, 2025

First time I ordered they tried toโ€ฆ

First time I ordered they tried to triple charge my card. I decided to give them another try and ordered...

S
Steven
trustpilot.com Oct 01, 2025

They straight ripped me off

They straight ripped me off, I got an email a few days after a large order saying since my billing address for my card didn't match they won't send th...

C
Chris Palmer
trustpilot.com Oct 01, 2025

I am very unhappy with this company

I am very unhappy with this company. I've purchased around them before without an issue but I went to pay with my card and it said it wasn't approved...

S
Steve
trustpilot.com Oct 01, 2025

I would give zero stars if I could Iโ€ฆ

I would give zero stars if I could I order over 2 months ago package been sent back 2 times already so I said enough I just want refund which there po...

T
Tom Miller
trustpilot.com Oct 01, 2025

I placed a large order

I placed a large order, one of countless orders I've placed over the years, and it was misdelivered by the USPS. When I approached customer service, a...

R
Rickster Do
trustpilot.com Oct 01, 2025

Still have not gotten the Juice Iโ€ฆ

Still have not gotten the Juice I Ordered 2 Weeks...

W
Wendi Percious
trustpilot.com Oct 01, 2025

I still haven't received my order nor has it been processed it is now Jan 14, 2025 and I ordered it December 24, 2024

I ordered from them because they had multiple flavors and brands. It was almost $100 but because of a discount the had it went to $75..... My order st...

G
Gary
trustpilot.com Oct 01, 2025

What happened to ejuice.deals?

I placed an order on Christmas day 2024 order # ED-695437. I sent A email, they didn't reply, I called the phone number on their website and left A vo...

A
Al k
trustpilot.com Oct 01, 2025

They don't take responsibility of their packages

My packages lost two times, after 4 months of sending emails to them they gave me partly credit for repurchase, so no refund. The recent case it's bee...

S
Steve
trustpilot.com Oct 01, 2025

This company is a scam

This company is a scam, The provided contact information is a scam number that promotes some fake prizes to collect your personal info to sell so you...

L
Louis Morales
trustpilot.com Oct 01, 2025

Never again!!!

Absolutely trash company,they showed items in stock so I put in my order.5 days later I contacted them to check on my order and they informed me that...

Z
Zoรซandhertales
trustpilot.com Oct 01, 2025

โ€œNOโ€ customer service at all

I ordered 2 bottles of juice, then almost immediately got an email with code SAVE31 to save 31% off my order. I email customer support 11 times asking...

P
Patrice
trustpilot.com Oct 01, 2025

Love my monster bars!!!

I ordered my from this company a couple years ago and I never had a problem with the...

A
Amanda E
trustpilot.com Oct 01, 2025

I ordered 3 items and they neverโ€ฆ

I ordered 3 items and they never arrived. After contacting cus...

L
Luie Rasmussen
trustpilot.com Oct 01, 2025

SCAM!

SCAM!! When I was checking out my bag it bounce back, and said the card was expired, which itโ€™s not correct. After that I checked my bank and I was ch...

J
Jessica
trustpilot.com Oct 01, 2025

DO NOT GIVE THESE PEOPLE UR MONEY

Placed an order on January 28th and immediately canceled (after seeing reviews) didnโ€™t receive any information about when I would be getting a refund....

T
Tania Litman
trustpilot.com Oct 01, 2025

Didn't send my order

Didn't send me my order and won't respond to my emai...

y
yasuo fiora
trustpilot.com Oct 01, 2025

Scam

They only delivered a few of the items I ordered. When trying to contact them 5 seperate times on 3 different emails I have gotten ZERO replies. comin...

j
jason
trustpilot.com Oct 01, 2025

Still have not received my order

I placed a order on Jan. 8th (#668852) and still have not received it I have emailed them 3 times and cal...

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Conclusion

Reviews show recurring, concrete problems with order fulfillment, billing, and customer support at EJuice Deals. Common issues include long shipping delays, unprocessed or misdelivered orders, duplicate or unexplained charges, and difficulty obtaining refunds or replies from support. A few reviewers report receiving products without issue, and one notes acceptable product quality, but negative reports dominate. Consumers should document orders, monitor bank activity, and consider payment protections or alternate vendors before purchasing.