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Elvis & Kresse
Reviews & Experiences

Reviewers repeatedly praise the craftsmanship and durability of Elvis & Kresse products. Many buyers point to attentive, personal customer service and strong after-sales support. A few mention courier delays and the expected initial smell of reclaimed materials. Overall sentiment in this sample remains strongly positive.

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Overview & Key Metrics

Review count
27
Sources
trustpilot.com, Collected.reviews
Last updated
March 2026

What reviewers often mention

🎯

Service quality

Reviews often describe personal, attentive help and quick replies. Several reviewers say staff went beyond expectations, including free repairs on older items. Mentions of service come up again and again.

💰

Value for money

Reviewers link value to long-lasting durability and practical design. Several buyers say the items work well as gifts and hold up for years. Few comments in the sample talk directly about price or cost.

⚡

User experience

Usability comments are uncommon, but when they appear they mention correct sizing and sturdy performance. One review notes a courier delay that affected delivery timing. Overall, functional details are mentioned rarely and mostly positively.

🔧

Product quality

Customers repeatedly point to high-quality materials, strong workmanship, and solid construction. Many call the products stylish, durable, and well made. A small number mention the expected smell on new items made from reclaimed materials.

📞

Communication

Buyers describe clear, proactive updates and helpful interactions during purchases and when delivery problems come up. Several highlight personal messages and issues being resolved. Negative comments about communication are uncommon.

⭐

Overall experience

Across the reviews, the overall experience reads as consistently positive, with quality and service at the center. This sample does not show sharp divides between high and low ratings. Small operational hiccups appear but do not dominate the feedback.

All Reviews

For each review, the core experience based on original source reviews.

All Reviews

Sources: Trustpilot (26) · Collected.reviews (1) · Quotes shortened · As of: March 2026

Niel Herdman quality

Top-quality, robust products with exceptional customer service and sustainability.

“Stunning products and exceptional customer service from Elvis and Kresse”

Feb 13, 2026 · trustpilot.com
Niel Herdman
Feb 13, 2026 · trustpilot.com
P Milne service

Personalized, attentive customer service and fast delivery impressed the buyer.

“Not only was the personalised service exceptional”

Jan 21, 2026 · trustpilot.com
P Milne
Jan 21, 2026 · trustpilot.com
F Richards quality

Fire hose tote is fabulous, robust, and aligns with sustainable concept.

“My fire hose tote bag is fabulous. Looks amazing and feels robust.”

Nov 11, 2025 · trustpilot.com
F Richards
Nov 11, 2025 · trustpilot.com
Paula Tucker quality

High-quality sustainable bag delivered quickly and exceeded buyer expectations.

“A beautiful well made bag using sustainable products....Wow its just brilliant.”

Oct 01, 2025 · trustpilot.com
David Jones quality

Superb workmanship and efficient service made the buyer very satisfied.

“the workmanship is superb”

Oct 01, 2025 · trustpilot.com
Ronan Aquilina quality

Impressed with wallet quality and would recommend it.

“really impressed with the quality.”

Oct 01, 2025 · trustpilot.com
Jon quality

High-quality, stylish products with strong sustainability and ethical practices.

“The quality of the materials and craftsmanship”

Oct 01, 2025 · trustpilot.com
Eugene service

Unique, high-quality products and exceptional customer support.

“they went above and beyond to help me out.”

Oct 01, 2025 · trustpilot.com
Ian J Mclaren quality

Briefcase is a high-quality, distinctive statement piece with great craftsmanship.

“the quality of the product is amazing”

Oct 01, 2025 · trustpilot.com
Michele A quality

Received a high-quality red travel bag as a gift and loved it.

“Beautiful, amazing, such wonderful quality”

Oct 01, 2025 · trustpilot.com
Clare Hannah service

Exceptional customer service and stunningly well-crafted red tote bag.

“Their customer service was exceptional”

Oct 01, 2025 · trustpilot.com
Joanne service

Consistently excellent customer service, product quality, and fast delivery.

“nothing but praise for the customer service”

Oct 01, 2025 · trustpilot.com
Angie Rios-Brothwell quality

Stylish, eco-friendly products with outstanding craftsmanship and customer service.

“The craftsmanship and quality in their products cannot be beat anywhere.”

Oct 01, 2025 · trustpilot.com
Ann usability

Red tote arrived after courier issues and is perfectly sized and robust.

“perfect size, robust and stylish.”

Oct 01, 2025 · trustpilot.com
Jay P quality

Durable, stylish accessories built to last and consistently outstanding.

“Always outstanding products.”

Oct 01, 2025 · trustpilot.com
Tony Diteodoro experience

Appreciates ethical reclaiming of materials and artisan design ethos.

“Their ethical initiative towards the environment (and economy),by reclaiming decommissioned materials”

Oct 01, 2025 · trustpilot.com
Kathy Wise quality

Classic, long-lasting items with strong sustainability and responsive support.

“These items are classic, practical designs that LAST.”

Oct 01, 2025 · trustpilot.com
Anne quality

Durable, practical products and excellent service make the brand ideal for gifts.

“I have an Elvis & Kresse bag that I have been using for years.”

Oct 01, 2025 · trustpilot.com
Trish TripVicious Walker service

Longtime customer praises product longevity and free repair service.

“I shipped it to them to be repaired and sent back, better than ever, free of charge.”

Oct 01, 2025 · trustpilot.com
komal gadhavi quality

Personalized card holders with remarkable craftsmanship and satisfying ethos.

“The craftsmanship is truly remarkable”

Oct 01, 2025 · trustpilot.com
REBECCA quality

Pleased with quality and appearance, though items have an expected smell.

“Yes there is a smell to the items but I expected this”

Oct 01, 2025 · trustpilot.com
janet murgatroyd service

Loves new rucksack and reports outstanding customer service.

“customer service is outstanding”

Oct 01, 2025 · trustpilot.com
Sarah quality

Delighted with durable, well-made red bag and highly recommends.

“I absolutely love it!!”

Oct 01, 2025 · trustpilot.com
Gerson Weissnat 5/5

I recently had the pleasure of purchasing some sustainable accessories from Elvis & Kresse and I must say, I am thoroughly impressed with their products. The fact that they use reclaimed materials such as fire hose, leather off-cuts, printing blanket and parachute silk to create luxurious lifestyle bags and other accessories is a testament to their commitment towards sustainability.

Moreover, what stands out about this company is their dedication towards ethical production; all their designer accessories are handmade by skilled craftsmen. Knowing that 50% of their profits go directly towards charities only adds to my satisfaction with my purchase.

The quality of the product truly speaks for itself - durable and stylish at the same time; it's hard not to fall in love with these unique pieces. Overall, I highly recommend giving Elvis & Kresse a chance if you're looking for top-of-the-line sustainable luxury accessories.

Jul 29, 2022 · Collected.reviews

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Sources and methodology

This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.

About Elvis & Kresse

Elvis & Kresse is a British design company making accessories and small goods from reclaimed materials. Using workshop production and leathercraft methods, they produce bags, wallets, and related items. They offer repair services to help products last longer and cut waste. Elvis & Kresse also shares details on materials and processes to show how items are made and support craft know-how.