Reviewers consistently praise Elvis & Kresse for craftsmanship and durable reclaimed-material products, frequently describing items as long-lasting and well made. Multiple customers report fast delivery and helpful, often personal customer service, including repairs and bespoke responses. A small number note minor issues—one mentions courier confusion and another an initial material smell—but both were described as resolved or expected. If you prioritise sustainability, artisan construction and responsive service, these review patterns may be relevant when deciding whether to buy.
Examples from available reviews (Jul 2022 – Feb 2026).
Consistently excellent customer service, product quality, and fast delivery.
“nothing but praise for the customer service”
Longtime customer praises product longevity and free repair service.
“I shipped it to them to be repaired and sent back, better than ever, free of charge.”
Red tote arrived after courier issues and is perfectly sized and robust.
“perfect size, robust and stylish.”
Purchased sustainable accessories and was impressed with their quality.
“I am thoroughly impressed with their products.”
Most reviewers report fast, efficient delivery and responsive aftercare. A small number note minor courier confusion that was ultimately resolved.
A few reviewers explicitly call the products good value, citing durability and comparisons with higher-priced luxury brands.
There is little to no feedback on website or app usability; reviewers focus on product quality, delivery and service instead.
Reviewers consistently cite excellent craftsmanship, durable reclaimed materials and long-lasting performance; a couple note an initial odor that fades.
Several reviewers praise prompt, personal customer support, including direct responses and occasional owner contact for queries and personalization.
Overall impressions are positive: many reviewers recommend repeat purchases, gift-giving use and long-term ownership of items.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (26) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Top-quality, robust products with exceptional customer service and sustainability.
“Stunning products and exceptional customer service from Elvis and Kresse”
Personalized, attentive customer service and fast delivery impressed the buyer.
“Not only was the personalised service exceptional”
Fire hose tote is fabulous, robust, and aligns with sustainable concept.
“My fire hose tote bag is fabulous. Looks amazing and feels robust.”
High-quality sustainable bag delivered quickly and exceeded buyer expectations.
“A beautiful well made bag using sustainable products....Wow its just brilliant.”
Superb workmanship and efficient service made the buyer very satisfied.
“the workmanship is superb”
Impressed with wallet quality and would recommend it.
“really impressed with the quality.”
High-quality, stylish products with strong sustainability and ethical practices.
“The quality of the materials and craftsmanship”
Unique, high-quality products and exceptional customer support.
“they went above and beyond to help me out.”
Briefcase is a high-quality, distinctive statement piece with great craftsmanship.
“the quality of the product is amazing”
Received a high-quality red travel bag as a gift and loved it.
“Beautiful, amazing, such wonderful quality”
Exceptional customer service and stunningly well-crafted red tote bag.
“Their customer service was exceptional”
Consistently excellent customer service, product quality, and fast delivery.
“nothing but praise for the customer service”
Stylish, eco-friendly products with outstanding craftsmanship and customer service.
“The craftsmanship and quality in their products cannot be beat anywhere.”
Red tote arrived after courier issues and is perfectly sized and robust.
“perfect size, robust and stylish.”
Durable, stylish accessories built to last and consistently outstanding.
“Always outstanding products.”
Appreciates ethical reclaiming of materials and artisan design ethos.
“Their ethical initiative towards the environment (and economy),by reclaiming decommissioned materials”
Classic, long-lasting items with strong sustainability and responsive support.
“These items are classic, practical designs that LAST.”
Durable, practical products and excellent service make the brand ideal for gifts.
“I have an Elvis & Kresse bag that I have been using for years.”
Longtime customer praises product longevity and free repair service.
“I shipped it to them to be repaired and sent back, better than ever, free of charge.”
Personalized card holders with remarkable craftsmanship and satisfying ethos.
“The craftsmanship is truly remarkable”
Pleased with quality and appearance, though items have an expected smell.
“Yes there is a smell to the items but I expected this”
Loves new rucksack and reports outstanding customer service.
“customer service is outstanding”
Delighted with durable, well-made red bag and highly recommends.
“I absolutely love it!!”
I recently had the pleasure of purchasing some sustainable accessories from Elvis & Kresse and I must say, I am thoroughly impressed with their products. The fact that they use reclaimed materials such as fire hose, leather off-cuts, printing blanket and parachute silk to create luxurious lifestyle bags and other accessories is a testament to their commitment towards sustainability.
Moreover, what stands out about this company is their dedication towards ethical production; all their designer accessories are handmade by skilled craftsmen. Knowing that 50% of their profits go directly towards charities only adds to my satisfaction with my purchase.
The quality of the product truly speaks for itself - durable and stylish at the same time; it's hard not to fall in love with these unique pieces. Overall, I highly recommend giving Elvis & Kresse a chance if you're looking for top-of-the-line sustainable luxury accessories.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Elvis & Kresse is a design-led accessories brand known for making bags, wallets and small leather goods from reclaimed industrial and designer materials. Consumers researching the brand commonly look for information about craftsmanship, durability, sustainability practices, shipping and customer support when reading reviews.