Reviews show End Clothing frequently delivers quickly and packages items carefully, with many shoppers noting easy checkout and accurate product descriptions. Several customers report good, helpful communication from staff and timely resolution of issues. However, reviews also include recurring complaints: undelivered orders or delivery problems, occasional damaged items on arrival, and limited returns support for some US customers (one review cites an $80 return shipping cost). Prospective buyers should check End Clothing’s shipping, customs/tariff information and returns policy before ordering, and keep order and tracking details to help resolve any delivery issues.
Examples from available reviews (Sep 2024 – Feb 2026).
Customer service would not assist with return shipping label, costly return.
“They do not help out with return shipping labels and it cost me 80 dollars to ship my item back.”
Order was not delivered and customer seeks resolution for lost goods.
“My order was not delivered to my house # 2404751791”
Delivery was very quick, packaging beautiful, item as described.
“Super quick delivery, beautifully packaged and just as described.”
Item matched description, delivery efficient, but tariffs are steep.
“Be warned the tariffs apply on everything and they are steep”
Most reviewers praise fast, timely delivery and careful packaging; a minority report delivery failures or unresolved delivery issues.
Some shoppers find prices agreeable, while others highlight added costs from customs tariffs or return shipping that reduce perceived value.
Many users cite an easy checkout and a helpful app; a few mention site filtering or department search that needs improvement.
Multiple reviewers report items arriving 'as described' and in good condition; isolated reports note damaged or scuffed items on arrival.
Several customers describe prompt responses, helpful staff and shipping updates; some report poor returns support or unhelpful policy links.
A majority describe positive, repeat-purchase experiences, but notable complaints focus on returns, delivery failures and occasional product damage.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (20) · Quotes shortened · As of: February 2026
Checkout was easy and shipping was fast; customer loves shoes.
“Ease of checkout and fast shipping!”
Very happy with shoes and very fast shipping.
“Very happy for my shoes , ship very fast , i recommand 😊”
Multiple orders with no problems; customer intends to continue buying.
“never had a problem,more than happy to continue to use”
Regular shop that consistently meets the customer's expectations.
“My go too shop never disappoints.”
Service was great and shipment was fast.
“Great service fast shipment”
Company provided a fast and good solution to the issue.
“fast and good solution to my original issue”
Staff member Denzel provided very helpful assistance.
“Denzel was very helpful”
Customer found the jumper in stock at END when other shop lacked it.
“they didn't have my size END did😎”
Returned items were lost in-store and refunds were not issued.
“Returned Items lost by store/warehouse in transit. No Refund Issued.”
No notice about duty fees; customer was charged nearly $70 unexpectedly.
“There was 0 notice 0 updates and 0 communication on additional fees”
Received Japanese sizing without disclosure and poor customer service.
“Zero disclosure on their website that this item uses Japanese sizing.”
Package marked delivered but missing; company mishandled investigation and refund.
“package was never shipped and was signed for my End employee.”
Item stolen from package and company refused to file FedEx claim.
“refused to submit a claim on my behalf”
Received wrong item, exchange delayed and ultimately out of stock.
“They sent wrong item due to their fault.”
Customer awaiting refund over four weeks and poor customer service.
“I still have over 1000 pounds with them and have not received a refund”
Website advertised free returns but charges applied outside UK.
“free returns" with labels across the screens”
Order returned before collection; company refunded and ignored emails.
“They sent my order back before I had time to collect it”
US customers must handle and pay for returns, making returns difficult.
“they don't help you with the return process at all”
Return shipping cost excessive and company refused to provide a return label.
“return shipping is the customer's responsibility.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
End Clothing is an online retailer and e-commerce platform specialising in contemporary menswear, sneakers and accessories from a range of global brands. The company operates a website and mobile app for browsing and purchasing, and ships internationally. Consumers researching End Clothing typically look for product selection, shipping options, returns policies and customer support information.