Shoppers often mention fast shipping, careful packaging, and a broad range of sneakers and apparel. Many describe an easy checkout and quick processing. Others say orders were cancelled or refunded without a clear reason, followed by long waits for the money back. Several reviews also mention damaged, wrong, or missing items that were not fixed to the customer’s satisfaction.
Examples from available reviews (Sep 2024 – Mar 2026).
App offers a great selection of high-quality fashionable clothing.
“gives you a great selection of high quality, vibey garms .”
Trainers arrived double boxed and quickly; overall a great shop.
“trainers arrived double boxed in quick time!”
Package marked delivered but missing; company mishandled investigation and refund.
“package was never shipped and was signed for my End employee.”
Customer awaiting refund over four weeks and poor customer service.
“I still have over 1000 pounds with them and have not received a refund”
Customers often praise fast fulfillment and helpful staff who step in to fix delivery problems. Many others describe major service breakdowns, including lost returns, refunds with no explanation, rejected claims, and orders shown as delivered that never arrived. Positive and negative experiences sit side by side, but the harshest feedback focuses on claims left unresolved and refunds that take too long.
Reviewers point to fair prices, strong sale deals, and good value on sneakers and apparel. Several mention surprise tariffs, high duties, or return shipping fees that make purchases feel less worthwhile. A few say orders were refunded because items were out of stock or promo codes did not work.
Users call the website and app easy to use, with a simple checkout and helpful product lists. Some note limited filters and uneven department search results, and say returns are more of a hassle for US customers. Many still describe browsing and checkout as quick and smooth.
Many buyers say items arrive new, well protected, and undamaged. Others report quality or packing mistakes, such as scuffed shoes, faulty items, two left shoes, or the wrong product sent. Overall impressions split between consistently good arrivals and occasional but serious defects.
Some reviews highlight regular shipping updates and prompt replies to specific questions. Another group complains about little or no warning on cancellations, slow or missing responses about refunds, vouchers that fail, and missing sizing details. These communication gaps show up most around returns, duties, and stock issues.
Ratings draw a clear line between shoppers who received fast, well-packed orders and those who ran into service problems that were not resolved. Repeat buyers often describe reliable, pleasant purchases, while others report drawn-out disputes over refunds or missing packages. As a result, the reputation is split between efficient fulfillment and serious customer-service failures.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (20) · Quotes shortened · As of: March 2026
Checkout was easy and shipping was fast; customer loves shoes.
“Ease of checkout and fast shipping!”
Very happy with shoes and very fast shipping.
“Very happy for my shoes , ship very fast , i recommand 😊”
Multiple orders with no problems; customer intends to continue buying.
“never had a problem,more than happy to continue to use”
Regular shop that consistently meets the customer's expectations.
“My go too shop never disappoints.”
Service was great and shipment was fast.
“Great service fast shipment”
Company provided a fast and good solution to the issue.
“fast and good solution to my original issue”
Staff member Denzel provided very helpful assistance.
“Denzel was very helpful”
Customer found the jumper in stock at END when other shop lacked it.
“they didn't have my size END did😎”
Returned items were lost in-store and refunds were not issued.
“Returned Items lost by store/warehouse in transit. No Refund Issued.”
No notice about duty fees; customer was charged nearly $70 unexpectedly.
“There was 0 notice 0 updates and 0 communication on additional fees”
Received Japanese sizing without disclosure and poor customer service.
“Zero disclosure on their website that this item uses Japanese sizing.”
Package marked delivered but missing; company mishandled investigation and refund.
“package was never shipped and was signed for my End employee.”
Item stolen from package and company refused to file FedEx claim.
“refused to submit a claim on my behalf”
Received wrong item, exchange delayed and ultimately out of stock.
“They sent wrong item due to their fault.”
Customer awaiting refund over four weeks and poor customer service.
“I still have over 1000 pounds with them and have not received a refund”
Website advertised free returns but charges applied outside UK.
“free returns" with labels across the screens”
Order returned before collection; company refunded and ignored emails.
“They sent my order back before I had time to collect it”
US customers must handle and pay for returns, making returns difficult.
“they don't help you with the return process at all”
Return shipping cost excessive and company refused to provide a return label.
“return shipping is the customer's responsibility.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
End Clothing runs an online store focused on contemporary and premium fashion labels. Its range includes sneakers, outerwear, knitwear, and accessories for men and women. The company sells through a website and mobile app with product pages, photos, sizing details, and checkout. End ships internationally and offers support channels for order and return questions.