Reviews Analyzed
21
We Collect & Analyze Reviews
Engine DIY
Experiences & Reviews
Engine DIY is an online retailer serving hobbyists and model builders with engine model kits, spare parts, and assembly accessories. Consumers researching the company commonly look for product specifications, assembly documentation, shipping policies, and customer-support responsiveness. Search queries often include terms like “model engine kits,” “spare parts,” “assembly instructions,” and “hobby engine supplier.” This context helps users compare Engine DIY with other hobby-kit sellers and find authoritative reviews and instructions.
Overview & Key Metrics
Positive Sentiment
95%
Latest Review
21d
Overall Rating
4.8
Our Analysis
🎯
Service quality
Most reviewers describe prompt, helpful after-sales support—replacement parts and fast problem resolution are recurring highlights.
Share of mentions
Strong
17%
💰
Value for money
A small number of reviews mention price: some call kits good value, one asks for lower prices; limited data overall.
Share of mentions
Mixed
3%
⚡
User experience
Reviewers frequently note clear instructions, an easy website, and enjoyable assembly, making kits approachable for hobbyists.
Share of mentions
Strong
10%
🔧
Product quality
Parts and finished models are repeatedly described as well made and precisely machined; occasional missing parts were reported.
Share of mentions
Strong
20%
📞
Communication
Most comments praise fast, clear communication and tracking updates; a few shipping issues were tracked and resolved.
Share of mentions
Strong
20%
⭐
Overall experience
Overall impressions are positive: customers report satisfying builds, quick support, and generally reliable delivery and packaging.
Share of mentions
Strong
30%
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (December 2021 – October 2025).
Alice and the Engine DIY, over the top customer service! …
"I can't thank Alice and the Engine DIY team enough! My H75 arrived to me in the Northeast US with pretty significant shipping damage. Like the interna..."
R. D. Davison
Trustpilot
Oct 01, 2025
Featured for: Detailed case of excellent customer service
Still not received my item
"Still not received my item as wasn’t to..."
MISS PATRICIA TOMLINSON
Trustpilot
Oct 01, 2025
Featured for: Order not received; stock communication failure
V8 Engine Model Kit
"We got this V8 Engine Model Kit from Enginediy for my husband's birthday. He has been wanting to build a model car for years. I thought it would be fun and educational, plus he loves to tinker and fix things. This is a great kit for the price. It is well made, easy to assemble with good instructions, and all parts are included. Everything is well marked, comes in a beautiful display box, and the instructions are easy to understand. My husband and son spent many hours assembling the kit together. They had a blast! The engine runs smoothly once complete and goes fast on the track. I would only request that they lower the prices a little bit."
Florence Harper
Collected.reviews
Dec 16, 2021
Featured for: Good build quality; price concern
It has been quite some time since I…
"It has been quite some time since I experienced the purchase of a top quality product and then follow up for minor defect was only a few days. I am th..."
David
Trustpilot
Oct 01, 2025
Featured for: Professional endorsement; quality and follow-up
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
R
R. D. Davison
trustpilot.com
Oct 01, 2025
Alice and the Engine DIY, over the top customer service! …
I can't thank Alice and the Engine DIY team enough! My H75 arrived to me in the Northeast US with pretty significant shipping damage. Like the interna...
D
David
trustpilot.com
Oct 01, 2025
It has been quite some time since I…
It has been quite some time since I experienced the purchase of a top quality product and then follow up for minor defect was only a few days. I am th...
D
Dart
trustpilot.com
Oct 01, 2025
Great experience.
Sorry to say that you always have a little trepidation when you press the order confirmation button from a Chinese seller, but I can't fault Enginediy...
R
Robert Rodda
trustpilot.com
Oct 01, 2025
Above and beyond
1 , communication was the best right off the bat 2, effort of helpfulness was 10/10 , 3 alternative thinking was outstanding 4 ,it...
m
matthew david
trustpilot.com
Oct 01, 2025
Very good service tons of products to…
Very good service tons of products to...
J
Jared Lopez
trustpilot.com
Oct 01, 2025
Very good experience
I've put together 7 engines so far and I am still putting more together. I am currently working on the T-700 Turboshaft but I hit a snag when I realiz...
S
Sean Beever
trustpilot.com
Oct 01, 2025
Cart is very detailed
Cart is very detailed and works great...
M
Mario Lafortune
trustpilot.com
Oct 01, 2025
Great website! Great products!
Easy to use website with clear and accurate information about the...
M
MVG
trustpilot.com
Oct 01, 2025
Received it in perfect state
Received it in perfect state. Everything is with it. Even an extra dri...
M
Marc Stamsta
trustpilot.com
Oct 01, 2025
I had an order I placed for a Cison V2…
I had an order I placed for a Cison V2 split up for delivery and some of the order did not show up and had a hard time with the final delivery company...
J
Jim
trustpilot.com
Oct 01, 2025
*** missing part update ***
I am delighted to say that the missing manifold part showed up at my doorstep yesterday. Amazing to think...
E
Erik
trustpilot.com
Oct 01, 2025
Fast reliable shipping
The engine arrived today, it was well packed. After topping up with 95 petrol and 2t oil at 1:25 , putting the batteries in, it took 4 kic...
a
austin luker
trustpilot.com
Oct 01, 2025
These little engine models are the best…
These little engine models are the best thing to teach young ones how engines work. The...
H
Harro Hanekamp
trustpilot.com
Oct 01, 2025
Wow what a nice shop.
Great shop, nice products, fast...
R
Ray Galloway
trustpilot.com
Oct 01, 2025
Service is great and helpful
I have purchase a few item from engine diy .There service is great ,if you have any difficult in assemble or are una...
M
MISS PATRICIA TOMLINSON
trustpilot.com
Oct 01, 2025
Still not received my item
Still not received my item as wasn’t to...
H
Henry Reese
trustpilot.com
Oct 01, 2025
Enginediy you da Boss man.
Hello, I purchased a engine unit from a well known website for a good price. Little did know that there were no instructions with it. And I couldn't d...
J
Joe
trustpilot.com
Oct 01, 2025
My Retrol Beam Engine kit arrived…
My Retrol Beam Engine kit arrived within a few days of ordering. The kit was well packed and complete as far as I could ascertain. My first impression...
S
Steve
trustpilot.com
Oct 01, 2025
Beautifully made low temperature Stirling engine
Beautifully made low temperature Stirling engine. This arrived well packed and worked perfectly, straight away. Th...
a
alireza heydarian
trustpilot.com
Oct 01, 2025
Semto NF2
Nothing in my world can be compared with the joy I am having when I run my engine! They EngineDIY team ar...
Conclusion
Reviews indicate Engine DIY frequently delivers well-made engine kits and components with clear assembly instructions. Multiple customers report fast, attentive service when parts were missing or damaged, including rapid replacement shipments and direct support responses. Shipping and packaging are commonly described as secure and timely, though isolated complaints cite delivery delays or stock-notification gaps. For prospective buyers, expect strong after-sales support and generally high product quality, but confirm stock and delivery terms if timing is critical.