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We Collect & Analyze Reviews

Engineer Supply
Experiences & Reviews

Engineer Supply is an online retailer serving engineering and surveying professionals and tradespeople. The site typically lists product specifications, warranty information and contact/support channels to assist buyers researching tools and field equipment.

Overview & Key Metrics

Reviews Analyzed 5
Positive Sentiment 100%
Latest Review 16d
Overall Rating
4.9

Our Analysis

๐ŸŽฏ

Service quality

Reviews describe helpful, responsive customer service and fast sales-team assistance; warranty support resolved at least one damaged-shipment case.

Share of mentions
11%
Mixed
๐Ÿ’ฐ

Value for money

Several reviewers note competitive pricing and satisfaction with quality for price, though detailed price comparisons are not provided in the reviews.

Share of mentions
11%
Mixed
โšก

User experience

Users report an easy website with clear product descriptions and straightforward order placement, contributing to a smooth purchasing flow.

Share of mentions
16%
Mixed
๐Ÿ”ง

Product quality

Merchandise quality is generally praised, but there are isolated issues: one damaged shipment and a reported sizing/fit problem for a belt.

Share of mentions
16%
Mixed
๐Ÿ“ž

Communication

Multiple reviews highlight prompt shipping and good communication about orders and follow-up, with shipping speed frequently mentioned positively.

Share of mentions
21%
Mixed
โญ

Overall experience

Most reviewers report a positive overall experience, including repeat purchases and recommendations despite occasional product or shipping issues.

Share of mentions
26%
Strong

Our Independent Methodology

How we analyze customer reviews without bias

Data Collection

We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

Our AI detects patterns in genuine customer experiences without modifying content.

100% Independent

Zero company influence. No payments, no bias โ€” just real customer voices.

Always Current

Updated regularly with the latest reviews and customer feedback.

All Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 5 reviews

All Customer Reviews

Sources: Trustpilot (4) ยท Collected.reviews (1) ยท Quotes shortened ยท As of: October 2025

T
Tri Counties Surveying
trustpilot.com Oct 01, 2025

Extremely fast shipping and amazingโ€ฆ

Extremely fast shipping and amazing prices. I'm a happy returning...

C
Charlie
trustpilot.com Oct 01, 2025

Well built tool belt at a good price

Good website experience with product description and order placement. Prompt shipping. Very pleased with quality for price. I wear 34" pant size and o...

S
Samuel C.
trustpilot.com Oct 01, 2025

Good work out with Customer Service andโ€ฆ

Good work out with Customer Service...

A
Alex Fabian
trustpilot.com Oct 01, 2025

Fast delivery on great merchandise.

Fast delivery on great merchandise. Eas...

G
Gavin Coleman
Collected.reviews Nov 22, 2021

Screw Clamp Tripod

EngineerSupply is the best place to buy all of your surveying needs! Customer service has been amazing and very helpful with any questions I've had. They also have an online store that provides more than just one option--it's really easy for people like me who don't want to spend hours looking around at different stores or websites before they make their purchase decision. My only problem was when my screw clamp tripod arrived damaged because there were some issues during shipping but luckily it was under warranty and the sales team was so quick to help, so no problems there. Thanks Engineer Supplies. I'll definitely be ordering more items soon.

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Conclusion

Reviews show Engineer Supply delivers a generally positive purchasing experience: customers cite easy website navigation, prompt shipping and clear order communication. Customer service handled a damaged shipment under warranty and responded quickly in at least one case. Several buyers mention competitive pricing and satisfaction with product quality, though isolated fit and shipping-damage issues occurred. Potential buyers should verify sizing details and warranty/return policies for specific items before ordering.